Ohedo Hotel is the worst hotel I have ever encountered.
I travel alone and it was my first time in tokyo. I spent my first night at Ohedo (i paid for 3 nights) , when I was asleep at 1am after midnight, I was awaken by loud banging noises on my door.
It was a very violent banging that I felt the walls of my room vibrating, there was no "peak hole" on the room door so I could not check who it was.
The banging continued persistently for a whole 10 mins, I called the reception but it was enganged. I was very frightened but I did not have any other choice but to open the door, and when I opened there was nobody there!
I dont believe in ghosts but there was really something weird going on, this had disrupted my sleep for my first night and entirely ruined my sight seeing plans for the next day.
I am a very simple person, all I need is a good sleep and I will be contented, I requested for the hotel to refund my other 2 nights, but they said they could only change my room for me.
On the 2nd night, the banging noises continued, I did not hear any footsteps and when I called out to ask who it was there was no reply. This time I could not sleep for the whole night. This time it scared the living daylights out of me.
The next morning, I asked the chamber maid if she knew who could have banged on the door, immediately she apologized repeatedly but she looked uncomfortable to answer my question. I suspect that I wasnt the first guest to have reported the incident.
Knowing that they were really anal about refunding my stay, I had no choice but to stay on the last night.
Lucky for me, I had a cousin who was staying at a hostel and requested for her if she could just keep me company,
Althought there was no more banging the last night, another incident shocked me the next day.
While my cousin was walking out of the hotel, the receptionist ran out to chase her and demanded that she pay for her night. My cousin was really furious and she explained that the hotel should have refunded the entire stay and that it had also cost her much inconvenice to change her plans just to accompany me.
But they were rude to her and threatened to call the police if she doesnt pay.
My cousin tried to explain to the manager who was this lady, but all the manager could do was ignore her and she did not even look at my cousin when she was talking.
I am a very simple person, all I need is a good sleep and I will be contented.
This stay at ohedo hotel had ruined my entire trip to tokyo.
I feel that the Ohedo hotel management is clueless on what a customer relationship is about, they should have refunded stay as it is the least they could do.
I hope this will help you decide your stay with them.
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- Also Known As:
- Ohedo Hotel Toshima
- Hotel Ohedo Tokyo, Japan