We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ohedo Hotel is the worst hotel I have ever encountered.”
Review of Hotel Ohedo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Ohedo
Ranked #33 of 55 Hotels / Ryokan in Toshima
Reviewed 18 May 2009

Ohedo Hotel is the worst hotel I have ever encountered.

I travel alone and it was my first time in tokyo. I spent my first night at Ohedo (i paid for 3 nights) , when I was asleep at 1am after midnight, I was awaken by loud banging noises on my door.
It was a very violent banging that I felt the walls of my room vibrating, there was no "peak hole" on the room door so I could not check who it was.

The banging continued persistently for a whole 10 mins, I called the reception but it was enganged. I was very frightened but I did not have any other choice but to open the door, and when I opened there was nobody there!

I dont believe in ghosts but there was really something weird going on, this had disrupted my sleep for my first night and entirely ruined my sight seeing plans for the next day.

I am a very simple person, all I need is a good sleep and I will be contented, I requested for the hotel to refund my other 2 nights, but they said they could only change my room for me.

On the 2nd night, the banging noises continued, I did not hear any footsteps and when I called out to ask who it was there was no reply. This time I could not sleep for the whole night. This time it scared the living daylights out of me.

The next morning, I asked the chamber maid if she knew who could have banged on the door, immediately she apologized repeatedly but she looked uncomfortable to answer my question. I suspect that I wasnt the first guest to have reported the incident.

Knowing that they were really anal about refunding my stay, I had no choice but to stay on the last night.
Lucky for me, I had a cousin who was staying at a hostel and requested for her if she could just keep me company,
Althought there was no more banging the last night, another incident shocked me the next day.

While my cousin was walking out of the hotel, the receptionist ran out to chase her and demanded that she pay for her night. My cousin was really furious and she explained that the hotel should have refunded the entire stay and that it had also cost her much inconvenice to change her plans just to accompany me.
But they were rude to her and threatened to call the police if she doesnt pay.
My cousin tried to explain to the manager who was this lady, but all the manager could do was ignore her and she did not even look at my cousin when she was talking.

I am a very simple person, all I need is a good sleep and I will be contented.
This stay at ohedo hotel had ruined my entire trip to tokyo.
I feel that the Ohedo hotel management is clueless on what a customer relationship is about, they should have refunded stay as it is the least they could do.
I hope this will help you decide your stay with them.

Regards,
Aloysius

  • Stayed: May 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
12  Thank aloysius_c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (46)
There are newer reviews for Hotel Ohedo
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

8 - 14 of 46 reviews

Reviewed 5 days ago
Google Translation

  • Stayed: October 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Iris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

Stayed: August 2017
Thank kyomoda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile
Google Translation

Stayed: July 2017, travelled on business
Thank Tomohisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016
Google Translation

Room Tip: フロアの間取り図で見ると、各階に2室あるツインルームは通りに面していて、かつ騒がしくないです。ほぼ真四角のお部屋で広く使えますね(シングルは、部屋によっては細長そうです)
  • Stayed: August 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank ottyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2016 via mobile
Google Translation

Stayed: July 2016, travelled as a couple
Thank Isabelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016 via mobile
Google Translation

Stayed: March 2016, travelled solo
Thank かまき よ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Toshima hotels
Ikebukuro
Hotel New Star Ikebukuro
Hotel New Star Ikebukuro
#34 of 55 in Toshima
71 reviews
Ikebukuro
Ark Hotel Tokyo Ikebukuro
Ark Hotel Tokyo Ikebukuro
#25 of 55 in Toshima
76 reviews
Ikebukuro
Hotel Star_Plaza Ikebukuro
Hotel Star_Plaza Ikebukuro
#31 of 55 in Toshima
79 reviews
Show Prices
Show Prices
Show Prices
Ikebukuro
Ikebukuro Royal Hotel
Ikebukuro Royal Hotel
#46 of 55 in Toshima
107 reviews
Ikebukuro
Hotel Tetora Ikebukuro
Hotel Tetora Ikebukuro
#27 of 55 in Toshima
23 reviews
Ikebukuro
Super Hotel Lohas Ikebukuro-Eki Kitaguchi
Show Prices
Show Prices
Show Prices

Been to Hotel Ohedo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ohedo

Address: 2-68-5 Ikebukuro, Toshima 171-0014, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #33 of 55 Hotels / Ryokan in Toshima
Price Range: £47 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ohedo 3*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Expedia, Rakuten, Agoda, TripOnline SA, Ctrip TA, Hotels.com, HotelQuickly and 5viajes2012 S.L. so you can book your Hotel Ohedo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ohedo Hotel Toshima
Hotel Ohedo Tokyo, Japan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing