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“5 Stars For Service” 5 of 5 bubbles
Review of Tokyu Stay Ikebukuro

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Tokyu Stay Ikebukuro
Ranked #7 of 55 Hotels / Ryokan in Toshima
Certificate of Excellence
Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“5 Stars For Service”
5 of 5 bubbles Reviewed 4 August 2012

Second time staying here for 5 nights, the first time was back in 2010 when it just opened so it was brand new. Two years later the room looks just as new and clean. My friend and I each had a room on the Ladies Floor next to each other with good amenities including full size shampoo, conditioner and shower gel. Also liquid hand wash which I really appreciate, toothbrush with toothpaste, slippers and hair straightener! The room also has air conditioner, purifier, a microwave, washer/dryer which was used, just ask for instructions and of course the warm seat bidet toilet. Room size is small but enough for one person with a large suitcase. There's a computer in the Lobby with free internet and free wifi so you can connect with tablet or smartphone.
From Ikebukuro Station head toward the west exit, from there you can exit onto street level with another 5mins walk or stay underground to Echika C6 exit, up the escalators and about a minute walk.
My friend and I have to thank all the front desk staff in particular Tomoe, Kawakami and Nakajima who have gone above and beyond to help us in many ways and answered all our questions with smiles. All the staff are friendly, understands and speaks english very well. Thanks for making our stay a very pleasant one.

Room Tip: Single female travellers I would recommend staying on the Ladies Floor.
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  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LTWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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231 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
honolulu
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 July 2012

I stayed there for 4 nights in June, 2012. It is a new hotel, so very clean. Rooms are quite small and takes some getting used to. My view was of the building next door so I felt a little claustrophobic. The plus side is it is on a quiet side street, had a W/D in room & close to Ikebukuro station. The breakfast, which comes with the room package, is pretty good. If you are used to staying in an american size hotel room, it may be difficult for you to enjoy your stay. Looking back, I should of paid the $50 more a night to stay in one of the larger hotels. Also, most everything was in japanese (remote, AC, etc) directions without english translation. I travel a lot and find that the big hotels have translation in english. This hotel caters more to the japanese business traveler.

  • Stayed June 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
91 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 10 June 2012

Very easy to get to from Ikebukuro station (once you've worked out the exits - head for Echika from inside the station). Rooms were reasonably sized (I had a semi double) with good amenities - shampoo, conditioner and shower gel all provided, as well as toothbrushes and pyjamas. I never used the pyjamas, but was brought a fresh pair every day, so had quite a pile by the end of my trip!

I liked having the back up of being able to eat in with the microwave in the room, although in the end I didn't use it (and if I had, there'd be nowhere to sit and eat except on the bed). There was also an enormous washing machine. Cabled internet which is a shame, but there's a PC for use in reception.

  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank senaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
161 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

This is the second time I have stayed at this particular Hotel - I specifically like it for its location in the quieter backstreets of Tokyo - the city can become rather overwhelming at times with the masses of people and it is nice to draw back to a quiet little spot. It is perfectly located for those with a Rail Pass - you can get to most of the major areas using the Yamanote Line, so no need to use the subway. The rooms are compact but the windows open and I like having a washing machine and dryer in my room - I always marvel at how efficiently the Japanese use small spaces and this hotel room is no different. The breakfast downstairs is fine - there is bread and coffee - always wonder why salad is served for breakfast in Japan - so if you fancy that can have salad too. The Toku foodhall in the station is wonderful and you can stop up on dinner there.

I like this hotel and its location and will keep coming back

Room Tip: I like rooms that face away from the street but it is such a small street, there should be no noise...
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  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank libica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 23 November 2011

We stayed here between Nov 9-15 as we were attending a conference in Tokyo. Hotel is located in a busy area on the "north" part of Tokyo. My wife and I got a double bed bedroom which was clean and cozy! This is Japan so spaces are always compact but we had all the amenities we needed including TV, hairdryer, bathroom stuff and even a washing machine, pant presser & microwave! The bathroom was actually big and was very clean indeed! Please note that turn down service in this hotel is only done once a week.

The price was overall fair and included breakfast buffet every morning! Being Tokyo "experienced" I wasn't all that pleased with the location but it was very close to the Tokyo Metro subway station. There was an abundance of great places to eat though - I guess it was just some sleazy looking "girl" bars that were also around the hotel - but Tokyo is a safe city so noone is actually going to bother you or drag you in!

It was a little far from the major parts of the city that I like though ie. 25 minutes by subway to Shibuya & 32 minutes to Roppongi! Aside from that, the hotel was a well kept place, clean, staff were helpful and service was good. All modern amenities were there so no complaints including the electronic toilet seat with english instructions! :)

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank bangloboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 18 November 2011

Opening in April 2010, 10 mins walk distance from the Ikebukuro JR station (walk towards the 副都心線 and get out from exit C6).
Free wifi in hotel lobby, free internet in-room (you can get a wire lan from reception), one desktop in the lobby for free, free ice-machine near lobby (you can have your own whisky on rock), one 7-eleven & one family mart near the coner within 1 min walk distance.
Several restaurants along the road from exit C6 to the hotel. 1010 store with 2 mins walk distance. Walking street named 一番街 with 2 mins walk distance, there are many restaurants.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RichardWong1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taiwan
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 6 October 2011

I stayed at the hotel on Oct 4, 2011 for 1 night, and it was a very pleasant experience. The staff is extremely friendly and helpful, and the location can't be any better! It's about 1 minute walk from Ikebukuro's C6 exit, which has an escalator that leads to the underground pathway connecting the entire Ikebukuro station as well as multiple shopping malls such as Seibu.
The room is tiny, perfect for 1 person, but might be a bit cosy for 2. The bed is quite comfortable, but the pillow is a little bit smaller than standard pillows. The overall decor of the room is modern and clean, but the walls aren't totally sound proof (I heard some banging sound from my neighbor)...

  • Stayed October 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank iciecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tokyu Stay Ikebukuro

Property: Tokyu Stay Ikebukuro
Address: 2-12-2 Ikebukuro, Toshima 171-0014, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#1 Business Hotel in Toshima
#3 Family Hotel in Toshima
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tokyu Stay Ikebukuro 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Tokyu Stay Ikebukuro Tokyo, Japan

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