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All reviews shopping mall sunshine city family mart ikebukuro station airport limousine bus convenience store stayed in this hotel for nights within mins lots of restaurants hotel room is convenient location floor japan twin
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Reviewed 22 December 2012

Location is amazing. The hotel is in Sunshine City, which is a huge shopping complex, so there is plenty to choose from to shop, eat and play (there's an aquarium, Namjatown - free admission for us with passports and room key, stage which we saw many boy/girl bands perform, etc). It's also connected to other malls (or so it seems), so you could just stay here if the weather was bad, etc.

We had 3 adults and 2 small children, so we booked a triple occupancy room. Surprisingly, the room size was quite large (for Tokyo standards); probably what you would expect in a standard double sized suburban US hotel. The room had 2 double beds and a cot and there was still plenty of room for us. The bathroom is pint-sized...think of an airline bathroom x 2, if that, but functional. The sink was located outside the bathroom with a wall separating where the beds were, so that was nice (normally not my preference but with so many in one room, it was a plus). We booked a non-smoking room, and thankfully the room did not smell like smoke.

The room seems like it was last renovated 20+ yrs ago...very tired, as many other reviewers have noted. The carpet was stained but the bathroom was clean. The beds...oy, the beds! They were hard, thin and I think I ended up bruising my right hip (I'm a side sleeper) after 3 nights on the mattress springs. The walls are thin too. With 2 young kids, we had to sleep early. The first 2 nights, it seemed like the guys next door were having a pretty great party as we could hear them cheering and shouting pretty late into the night (or so it seemed).

There is no AC in December, so the first night was unbearably hot! Day temps running in the low 50's in the beginning of December. Turns out that the "fan" control in the room is for the heat only, during the winter, so either double-check with the front desk about temperature control or just leave it off. But it was annoying since there's no way to crack the windows so there was no air flow throughout the night.

They actually give you an actually key for your room with the room number printed on it. As a former hospitality worker in the US, I was pretty horrified by this, but just be careful not to lose your key! I guess it's not much of an issue in Japan.

We took the subway to the hotel, and it's not the easiest to find at first but once you know what andmarks to look for, it's fine. Walk towards the Toyota Amlux building if you are headed from the Ikeubukuro subway station since it is attached (see pic). Be mindful that Japanese maps often do not have North at the top of the map...it's quite disorienting, so you have to get your bearings based on landmarks. It's probably a good 15 min walk from the subway station, especially with luggage. You can also ask for the Tokyo Hands building in Ikeubukuro since the entrance to Sunshine City is right next door. It's much closer to the Higashi-Ikebukuro subway station (5 min walk) but it's on a different line and best to probably find the station from the hotel so you know how to get back.

There is wired internet access available for free in the room. The hotel's website states it has free wi-fi in the lobby but I had problems accessing it and gave up. There is a FamilyMart in the lobby (ie: 7 Eleven), and it's a really great convenience.

Try to find the Maison Kaiser (french bakery) in Sunshine City...it is amazing. The croissants, apple tarts, etc are delicious. I have to say that the Japanese sure do know how to make French pastries. I definitely had my fill while in Japan...and then some!

Definitely also try to get lunch in the basement of the Seibu department store (where the Ikebukuro sugway station is located) or any of Tokyo's department stores. There's no tables to sit at but you can find chairs. The "food hall" is amazing, there's so much to choose from.

Bottom line...would I stay here again? Due to location, yes (it's really all the hotel has going for it). But otherwise, no.

Room tip: If you want the space and can afford it, book the triple occupancy room since other reviewers' pictures show the rooms to be quite small (which is the norm in Tokyo).
Date of stay: December 2012
  • Trip type: Travelled with family
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Thank FoodieNYer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 December 2012 via mobile

For starters, this hotel is located right across a driving school. Anyone in dire need to drive in Tokyo would appreciate it ;))

That aside, the hotel reception area is unusually packed with airport-sized trolleys at first sight. Not something you would like to see on your vacation as it gives the impression that the hotel is disorganised. It was a relief that the staff speaks English and were helpful with your requests. Especially with my limousine booking back to the airport. They put me on a high floor and its only a while later that I realised vibrations are most intense during an earthquake when you are at the top most of a building.

Furnishings are simple and there are only tea cups, in which making a piping hot cup of Milo is not possible. WC is wonderful with bidet attached plus a warm seat included.

Overall, this hotel is excellent if your expectations are not too high. With the Sunshine 60 shopping centre next to it, you can while your time away with many eateries around. However, the nearest Ikebukuro train station is at least a 15-20mins walk away so do plan your trip well if you are using the subway.

Date of stay: November 2012
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Thank NaikOrange
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 November 2012

We stayed there for 3 nights with 1 twin, 1 double and 1 single room. Compare to previous hotels that I stayed, Sunshine city would be a bit far away from JR - around 10 to 15mins walk.
If you are taking Narita Express or Skyliner from airport it will be a bit of a challege to get to the hotel and especially if you have your heavy luggage on the last day.
The price of the hotel is reasonable so the room is expecetd to be small as usual. They have wifi connection in the lobby area only.
And there is a 24 hours family mart at the lobby so quite convenient.
But if I travel to Tokyo again, I will prefer to stay at Shinjuku area which I find easier to get around with JR.

Date of stay: November 2012
  • Trip type: Travelled with friends
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2  Thank Amy L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 November 2012

First it is really convenient. Easy walk to "JR" and Got airport bus stop at the hotel cos not many hotels get it. Second, it up above the big shopping mall you will be very busy shopping even after yr whole day out.
One Whole floor of the mall is all "Food" got many choices, we had really good japanese food there! Reasonable Price.
Beside that, near the hotel have a 24hrs supermarket!!Love it!!
If you want free "WIFI" it only can connect at the Lobby, you need a password. "ask the staff.
You also can request wifi connection in your room but only few floors they do that.(so ask when you book yr room)
AC not too strong........ how ever if you plan leaving also by the airport bus, you must book at the reception desk one or two days before!!!

Date of stay: March 2012
  • Trip type: Travelled with family
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1  Thank maxbruno2001
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 October 2012

I enjoyed the single room I stayed over a week ago. The rate is very reasonable, the room is clean and spacious. The view from the 28th floor is wonderful, specially at night. The service is of typical Japanese courtesy and efficiency which is not always the case in other countries I travelled. I also like its convenient location to a huge mall which is also clean and bright.

Room tip: If you travel by JR trains, the easiest way to the hotel is via the Sunshine CIty exit from JR Ikebukuro station.
Date of stay: October 2012
  • Trip type: Travelled solo
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2  Thank sweetriz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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