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“Excellent affordable hotel 3-min walk from Ikebukuro station!”

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Hotel Metropolitan Tokyo Ikebukuro
Ranked #3 of 55 Hotels / Ryokan in Toshima
Certificate of Excellence
Singapore, Singapore
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent affordable hotel 3-min walk from Ikebukuro station!”
5 of 5 bubbles Reviewed 28 October 2013 via mobile

Highly recommended. Stayed in a Superior Room with free wi-fi which was very clean and had a pleasant view of the city. Conveniently accessible by Airport Limousine Bus. 3-min walk from Ikebukuro station which is connected to Lumine, Seibu and Tobu Department Stores. Excellent service rendered by Bell Captain, front desk and housekeeping. Will definitely go back again! :)

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyLees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Rogers, Arkansas
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 24 October 2013 via mobile

This is a good hotel in a nice part of Tokyo. The staff and service is pretty mediocre and definitely not top end. There are lots of things around and the train access is great. Overall, I do recommend however there are better places in Tokyo.

  • Stayed October 2013
    • Value
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    • Rooms
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Helpful?
Thank Jimmy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 24 October 2013

This hotel ticks all the boxes. Well located, decent price, acceptable quality, good amenities in and around the hotel, clean hotel, friendly staff etc, but it does not exceed expectations.

The rooms were rather small, although one imagines in Tokyo that would be about the standard, the breakfast and wifi were all additional charges to the room rate. The Breakfast at the restaurant in the lobby was a good spread but given that is excluded from the room rate i would rather then have breakfast elsewhere at a place of my choice.

The hotel was also inconvenient in that although some of the tour operators recognize it for pickups for tours, one particular one didn't which meant having to shuttle across town to the Hamamatsucho bus terminal which is not something one really wants to do in peak Tokyo traffic. The shuttles to the airport do however pickup from this hotel which works out well. Therefore a good hotel if there are no better options.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
1 Thank DopeyMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

Very good location, especially if you are new to Tokyo. You can find the hotel so easily, it is so close to metro station. They have upgraded my room at the very first sight, it was small but very comfortable. The view from the room was nice. I spent there 2 nights without any problem and rested well.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank upsilamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharjah, United Arab Emirates
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

LOCATION: The hotel is located close to the subway and Ikebukuro train station. The hotel is located a little off the main roads, and that helps ensure you do not hear too much of the traffic from the streets. 7 Elevens and Family Mart are just minutes away and a MOS Burger joint is located just across the street. The Tobu and Seibu department stores are in the neighborhood and linked to the station.

LOBBY: The lobby is very spacious with sufficient counters to cater to most of the customers. The lobby is elegantly decorated and is located next to the primary restaurant in the hotel. The staff are quite friendly and cooperative.

CHECK-IN / CHECK-OUT: As the purchase was made on an online booking site, the check-in and check-out process was smooth.

STAFF: All members of the staff were friendly and helpful. House Keeping, room service and technical staff were very prompt in their response to requests.

ROOMS: The rooms I found a little disappointing. Although the room was comfortable, I was expecting a more spacious room. We were on the Superior Floor and there were too many individual rooms on those floors. The bathrooms were small, but not claustrophobic. The room itself had enough space for a queen sized bed, one side of which was against the wall, and some space for a seating area next to the window. This obviously meant that there was only one bed side table. We had two large suitcases and accommodating them was a little difficult, but manageable.

AMENITIES: This is where the Hotel Metropolitan Tokyo needs to improve drastically. As a standard, there was no drinking water being offered on a daily basis. The choice of hot beverages being offered was limited. An ironing board could be rented for an hour on a first come first serve basis - again, this should be a standard on at least the superior or executive floors. The safe was hard to locate, as usually, it is located near the wardrobe or cupboard area. The safe in our room was housed, very discreetly, in the bottom drawer of the bedside table. The face of the safe was facing up as you opened the drawer, and was a little difficult to hold the door open.

On the positive side, they had provided sleeping suits for the guests. The shampoo and conditioner were not in mini containers - they were full sized containers, and the quality of the products were excellent.

TELEVISION: The TV channels had very limited options for English speaking viewers - possibly just a few news channels like CNN and BBC - another major downside. Paid movies were available and could be billed either on your room or you could buy a card that is located opposite one of the rooms on the floor, next to the ice vending machine. The subscription however was only available for limited periods of time - you could access paid channels between 2 p.m. to 8 a.m - not sure why there was such a limited availability for paid channels.

DINING: Most of the packages offered on the net did not have an option for breakfast. We had on occasions thought of having breakfast at the restaurant, but the waiting time was too long. There were too many people waiting for a seat outside the restaurant, even though the restaurant was very spacious. I guess it shows how popular the establishment was.

INTERNET: Wi-Fi within the room was free and allowed multiple devices to connect at the same time. Signal and strength was excellent.

OVERALL: For the price paid, the accommodation option was very reasonable. Free breakfast or breakfast as part of a package, basic amenities like water and iron or ironing board etc. will greatly improve the overall worth of this establishment.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
5 Thank Prezzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

This hotel made me feel like I was on a cruise ship, which is both good and bad. It's huge - and looming large next to the nearby collection of many-storied malls (a feature of Tokyo, apparently) concentrated around the Ikebukuro, a massive railway/subway station. It was actually fairly easy to find. Once you have oriented yourself in Tokyo transportation system - take JR Yamanote line or subway to Ikebukuro, head for the south (Metropolitan exit), go up the escalator in the Lumine store, and head left. You will soon see it on the right hand side. There are two types of rooms there, standard and premium. We've stayed in both due to having to extend our stay one night; we couldn't tell the difference between the two except for the free wifi in the premium room. Of note, some reviews imply that people getting special treatment for some reason will receive free wifi, this is not the case. It's the type of the room you're in. Obviously the premium room is more expensive. The rooms were adequate. There were three of us in the room, and they managed to cram an extra bed in the free space, which was impressive. The bathroom was remarkable, with really nice shampoo/conditioner/bath soap which actually was better than I'd brought with me - which never happens when I travel. I did find it slightly annoying that upon approach to the front desk, one of the bell captains approached you and "screened" your question or request, before waving you toward the check-in desk. I also found the concierge service lacking in execution. There is "information" desk but most of what passes for concierge services consists of people with great difficulty searching for information you require and in the end hoping you make do with scraps they'd found on the internet. I found they didn't know off-hand how to get to some better known places in the city, for example! They would readily tell you how to get to Roppongi but not to the park with the greatest concentration of museums. The breakfast is not included in the price of the stay and is fairly expensive; it's a buffet with an impressive array of choices, eastern and western, but overall the food was not fantastic for the price, which was about $25 a person. There are not a lot of breakfast choices around either; the little coffee shops nearby have some problems. One is incredibly smoky, the other has only sweets for breakfast, and then there are burgers :-) There are many restaurants at the hotel but in most of them the prices are fairly prohibitive, as far as lunch or dinner. The best bet is to head to one of the nearby department stores and look for the food floor (8-9F in Lumine though be warned that they open at 11 and most close around 10:30 pm). Yet, for all the annoyances which existed, I found Metropolitan a welcome place to rest at the end of the long day spent on foot and in subway/JR in Tokyo. Granted I didn't need much but a bed, a shower, and air conditioning given the weather which was incredibly hot and humid at the beginning of September. On a separate note I would like to highly recommend buying the JR Pass. If you plan to travel at all outside of Tokyo, it will pay for itself, and you will also be able to use it on the Yamanote line inside of Tokyo, which is a very useful tool in addition to the subway.

Room Tip: Standard rooms have no free wifi. Contrary to a review I'd read, getting wifi is not based on yo...
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank annaotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 October 2013

Hotel Metropolitan Tokyo is always my choice whenever I am in Tokyo. The rooms are clean and comfortable and the front desk staff members are friendly and helpful. Spent a relaxing couple of days at the hotel. Staff were very helpful and efficient. They gave us useful advice and directions for travel to some sights within Tokyo. I would definitely stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Manelka G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropolitan Tokyo Ikebukuro

Property: Hotel Metropolitan Tokyo Ikebukuro
Address: 1-6-1 Nishiikebukuro, Toshima 171-8505, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Toshima > Ikebukuro
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#1 Family Hotel in Toshima
#2 Business Hotel in Toshima
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Metropolitan Tokyo Ikebukuro 4*
Number of rooms: 807
Reservation Options:
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Also Known As:
Crowne Plaza Toshima
Metropolitan Tokyo Hotel
Hotel Metropolitan Tokyo Ikebukuro Japan

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