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Hotel Metropolitan Tokyo Ikebukuro
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Reviews (1,569)
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All reviewsmos burgernarita airportsuperior roomduty managernumerous restaurantsmt fujitobu department storemetropolitan tokyonon smoking roomhigher floorexcellent locationmetro stationfamily martshuttle busramensouth exitbreakfast buffet is
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438 - 443 of 1,569 reviews
Reviewed 25 June 2014

The service is very nice and people there are all good at English
And the place is convenient to everywhere because it's near a train station

  • Stayed: February 2014, travelled with friends
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Thank lennox2462000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

Direct limousine bus service from both Narita and Tokyo International Airports. Very close to the department stores, many restaurants and convenient stores, train stations and many more. The rooms are well insulated, so you wouldn't hear the traffic noise. Recently they've refurbished the rooms and very nice. Cannot complain about a room being small in Tokyo, so long as it's clean. It's worth paying a little more to stay in a superior room. Staff is very kind and helpful. I've stayed there a few times, and will stay there again, when I'll go to Tokyo next time.

Room Tip: Ask for a room away from the lift, as the people tend to talk.
  • Stayed: April 2014, travelled solo
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Thank RayParks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I use this regularly for business. It is a small friendly place on the bus route from the airport. As usual in Japan everything is organised and efficient. The small rooms are a little too small so make sure to get a larger room. The dinner and breakfast buffets are freshly cooked and quite nice. the only let down is the bar which allows smoking and does not have such a nice atmosphere.

Room Tip: get the larger room, the small one has a capsule style bathroom and is very small.
  • Stayed: May 2014, travelled on business
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1  Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

We stayed for a week in this hotel, great location close to the train station. Beds were very comfortable and staff were friendly and helpful. Rooms weren't huge especially as we had a triple room but they were adequate.

Stayed: September 2013, travelled with family
1  Thank lacch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

When on holiday I'd like to see different parts of a city or country. So when I stayed in Tokyo for several weeks, I booked a hotel in the "Ikebukero" neighbourhood for a change. Having read horrifying reviews of the Sunshine City Prince Hotel (the most obvious choice on this area), I opted for the Metropolitan.

How to find this hotel: take the Metropolitan exit from Ikebukuro station. Go left (in the direction of "Italian Tomato Cafe"), follow the road for about 100 metres. That's it! Take any other exit from this vast station and you'll be so lost the best solution is to take a taxi.

Ikebukuro differs from the centre of Tokyo by having less high rise buildings. Yet, the Metropolitan Hotel is huge! The lobby has numerous restaurants and several shops. The place has a 60s or 70s style about it, don't expect anything modern.

Like most Japanese hotels, the Metropolitan is very scrict about checkin and checkout times. Checkin is at 3 o'clock and not a second before. People queue up in the lobby until it is three o'clock and then everyone wants to check in at once. Complete chaos! I know this is how it works in Japan, but I still don't understand why.

I booked a "superior room" (#2329). Having spend some nights in this room I wonder what a basic room would be like. There's nothing superior about a "superior" room! It is basic, simple and functional. There's barely space to unpack big suitcases, there's a table and a sofa. There's no desk to work at, nor is their an abundance of closet space (the "closet" is a curtain with some coat-hangers behind it). The safe isn't bolted down, so anyone can steal the safe and later find out what valuables are in it. Having booked this room for one person, there was only enough (bed) linnen for just one person. Don't I dare bring a friend! The bed was unusually soft for Japanese standards, the pillows were rock hard (my advice: bring your own).

The room doesn't have a minibar, but instead there is an empty fridge. One can buy drinks from the vending machine in the hallway (which charges about double the amount of a vending machine down the street). The bakery in the lobby sells decent bread, even for European standards (and that's rare in Japan). The bakery in the nearby Tobu department store sells bread that actually is at European standards.

Would I recommend this hotel? Perhaps. While there's nothing wrong with the Metropolitan, there's nothing exceptionally good about it either. A fair room at a fair price, that's all.

  • Stayed: May 2014, travelled solo
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6  Thank i0kan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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