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“Pier hotel”
Review of The Pier Hotel

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The Pier Hotel
Certificate of Excellence
pontypool
Level 5 Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Pier hotel”
Reviewed 21 January 2014

Good hotel with friendly, helpful staff. Food is very good with an enormous breakfast very well presented. The bar area is very lively & Bar meals are very good. Good car parking & location for beach. Stayed on business but will make a good holiday hotel. Will stay again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank poolaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 December 2013

We had our work Christmas night out here & it was awful! We arrived & went into the dining area where everyone else was sitting only to be shown through to a small bar area where ours was the only table, when we asked why we were sitting in there we where told by a very unfriendly member of staff that we hadn't made our booking early enough & the main dining area was fully booked! There was absolutely no Christmas atmosphere & we were sat under a huge television screen that was on presumably for the bar staff to watch as there wasn't anyone else in there. We started to eat just after 8pm & by 10pm the lady at the bar was glaring at us & after about 15mins she turned all the bar lights off & went off. The meal itself cost £29.95 & we'd each paid a £10 deposit yet when presented with the bill we were asked for £22.95 each (i'm no mathematician but £10 from £29.95 is certainly not £22.95) when queried & the receipt for the deposit was presented the very unfriendly staff member tried to claim we had only paid a £7 deposit despite the evidence being shown to her, she then said she needed to check this & dissappeared for a few minutes & came back saying no-one was available to check this! but she would amend the bill, she was so rude we were all keen to leave as soon as possible. The only good thing to happen was that we now know where not to go for any future work nights out!

  • Stayed December 2013
    • Location
    • Cleanliness
Helpful?
2 Thank gemma333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
168 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 23 November 2013

First time we have eaten at the Pier Hotel but have been recommended several times in the past and have been warned that the meals are large.On a recent trip we decided to go to the Pier for lunch on arrival we were asked would we like to dine in the bar with bar menu or the restaurant with the wider menu .We chose the restaurant I was the only person for a starter of Whitebait but the temptation was too much for my partner whom I shared the meal with.
The main meals of Pork Chop,.Lasagne,and BBQ Chicken Melt with mixed Veg and Chips were huge which was a pity as the ladies were unable to finish even with no starters .The waters were excellent very attentive and friendly and I agree with a previous comment "shared a joke".
We requested a window seat so that we could also look over the beach which although was deserted looked superb on a blustery November day .
Would I recommend Yes would I go again Yes but I would request side orders slightly smaller unless I hadn't eaten for a few days .

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank dws1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks, England
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013 via mobile

Had a lovely stay at the pier hotel. We had a lovely room with wonderful sea view's, even from the bath! Staff were friendly and helpful. Breakfast was lovely and thoroughly enjoyed by our 4yr old. We would definitely recommend and stay again.

Stayed November 2013
Helpful?
1 Thank pricklysarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Yarmouth, United Kingdom
Level 4 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2013

Called in last Sunday and was well surprised and pleased to see free snacks on the bar, something that used to be common but now has died out.
Really good pint, four real ales on and all very drinkable, staff all very pleasant and knew their real ales and how to look after them.
Didn't eat but the meals looked good, will be back for sure.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canvey Island
Level 4 Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 October 2013

I have never stayed at this hotel and so can only comment on the restaurant which has always been excellent. My Husband and I have eaten here together and also with friends, the waiting staff have always been attentive, friendly and shared a joke. Between us we have eaten every starter on the menu all of which have been very nice and just the right size and from the main course menu we have had steak, fish, chicken, chops, ham hock and a vegetarian curry all of which have been very good as have the desserts. The restaurant is nicely decorated and has a nice atmosphere with a mix of customer ages. Each time we have been, always in the evening there has been a large party of about 20 people but the waiting staff have coped well and have not neglected the other diners. We will be returning.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank DaisyLouisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2013

I have previously stayed at the Pier Hotel and said i would go back, and i did the weekend was fantastic. It is still as good as i remember if not better. The staff are friendly and can't do enough for you, the atmosphere buzzing and the food amazing. We stayed in the Sunrise Suite which is out of this world a fantastic view of the beach and sea with an amazing decked area for you to sit out on and watch the world go by, a lounge with a large flat screen t.v and fridge, Large bedroom with a view and a gorgeous modern bathroom, what more could a girl ask for
Highly recommended hotel and restaurant hopefully return again soon

Room Tip: Choose the suite or premier room will not be disapointed
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maci13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pier Hotel

Property: The Pier Hotel
Address: South Pier, Gorleston-on-Sea, Great Yarmouth NR31 6PL, England
Phone Number:
Region: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth > Gorleston-on-Sea
Amenities:
Bar / Lounge Beach Beverage Selection Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Gorleston-on-Sea
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Pier Hotel 3*
Number of rooms: 21
Official Description (provided by the hotel):
Probably one of the most beautifully situated coastal hotels in England. Now a three star establishment; the relaxed surroundings of the Pier Hotel combined with quality home cooked food, great wines and friendly service make up the perfect ingredients for a wonderful stay. ... more   less 
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Also Known As:
Pier Hotel Gorleston On Sea
The Pier Hotel Gorleston-On-Sea, Great Yarmouth

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