We've booked this accommodation through the travel agency. We have been travelling with the family of two young kinds. We have been staying there two weeks in the two room house.
I've done quite some research upfront but as usual in the end the devil sleeps in details. On the arrival we had very positive experience. The ladies at the reception are very friendly, they speak many languages (French, native English and Dutch) and are very customer oriented. The resort is placed on the outskirts of the small village with a picturesque view on the mountains, valley and vineyards. Really beautiful location.
There is a nice small football field and you can play also a basket ball.
The complex is newly built. The rooms are spacious, kitchen is quite well equipped, the furniture is tasteful and of a decent quality. The terrain is kept clean. The plants that grow on the location have been carefully chosen and create a nice atmosphere.
Unfortunately every day we have been confronted with small disadvantages that in the end have piled up to an unacceptable level.
First of all the pool appeared to be extremely small to accommodate all the people that wanted to swim on the hot day. In the hottest moments the people had to stand literally next to each other continuously bouncing that in the end started to cause irritation between some guests.
The water filtering equipment was not dimensioned for such a crowd either so in the end the water in the pool became dirty and few of us started to have some problems with spots on the skin that luckily were gone as soon as we stopped swimming.
If you decided to stay out of the pool it was unfortunately also impossible. The number of the sun beds around the pool was also way too low. Many of the people who did not use the pool were leaving their belongings on the beds to make it look like they were reserved which made the situation even worse. In the end many people were placing their towels on the concrete ground and were trying to get some rest there.
The terrace of our house supposed to have ivy roof. It will take unfortunately few more years before the plant will grow to create a roof there. As a result of that our terrace was unusable until say 18:00 – 19:00. It was way too hot there.
The playground for the kids is very basic with just a few basic toys. There is no animation for the kids either. After a week the kids stated to get bored.
The village Homps seems to be dying out. I’ve seen just a few elderly people on the streets there. The last bar has been closed and is for sale now. There are a few restaurants for the tourists but there is no place in the village where you could enjoy a drink or two.
That brings me to the point that made me regret that I have chosen that location. Even though I’m not British I have accepted that English is an international language and I simply use it when I’m abroad. This unfortunately is not the case at the bar in the Port Minervois. The grumpy owner of the bar at the location informed me during the second week of my stay that we are in France now and if I want to be served in his bar than I MUST speak French. I found it quite shocking remark. It’s not the service that I’ve been expecting for more than a thousand Euros. Even though I did not bother much it made me fell unwelcomed there. I stopped going to the bar anyway.
To confirmed my negative experiences for the farewell we have been fined with a 6 Euros fine for a broken glass. The lady from the reception agreed with us that this is a ridiculous price but she could not do anything about it. You could buy a whoe box of such a crappy glasses at IKEA. That has just confirmed that I should not recommend this location to anyone.
We have had a great time during this holidays but this was not thanks to the accomodation at Port Minervois. It was despite of.
- Official Description (provided by the hotel):
- This resort is situated along the Canal du Midi, which has been classified by Unesco as a Word Heritage site, and is next to Homps; a magnificent small typical Languedoc village. The Jouarres Lake is a paradise for water sports or a tranquil place to relax. Here you'll find everything that makes it possible to enjoy a high quality holiday in a rare and authentic place. The residence proposes 2, 3, 4, 5 room villas as well as villas with a private swimming pool. Reception (free Wifi, limited access), 2 swimming pools of approximately 150m² (open from the end of March until the end of October), laundry, fitness room, hammam, whirlpool, 2 tennis courts, beach-volley, mini-golf, games room, table tennis, play area for children, sports ground, "petanque" area, bar and minimarket (opening hours may vary during the season). This place is ideally located to visit this unique land, the Minervois, the Cathar country, its cellars and wine domains. ... more less
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