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“Worthy award winners”
Review of The Twelve Hotel

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The Twelve Hotel
Ranked #1 of 1 Hotels in Barna
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 21 July 2014

Stayed here for 3 nights in a family room. The room itself was perfect, the best family room we've stayed in with a separate room for the kids to sleep in along with a sink, fridge and microwave. Amazing how much these items make a difference to a stay. Excellent food and service throughout the hotel. We were very impressed with the friendliness and helpfulness of the staff. Great bar food and selection of craft beers. Only negative is the noise from cars on the road at night, but this is something they are working on to resolve I am told. Special thanks for their recommend local garage when we had car trouble. Jimmy up in Eddie Walsh's garage couldn't have been more helpful. This hotel has numerous awards on display and it is easy to see why. We look forward to returning.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank pikeman-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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929 - 935 of 1,806 reviews

Reviewed 20 July 2014

We spent 6 nights in a family suite at the Twelve hotel and had a pleasant stay. Checking in was easy, quick and friendly (with nice ice tea while processing everything). The rooms were clean, tidy and spacious. Breakfast is absolutely gorgeous with very tasty croissants, pains au chocolats and pains aux raisins (I am French, I can tell you when these things taste as nice as if they were from my local boulangerie). We had dinner on several nights and I really enjoyed it: the highlight of my son's holidays was actually the chocolate and marshmallow pizza. So all good, yet bits and pieces that would need to be cared for: wifi wasn't working well (we didn't want to complain because at the end of the day you shouldn't be stuck on the internet while on holidays and on the last day it worked perfectly: they knew about it and had IT engineers working on it - so we were told when checking out - hopefully it's 100% ok now). DVD players in rooms not working properly either but we were hardly in the room during the day so again, didn't suffer from it. The corridors are really dark too - too dark to my taste.

Location is perfect - was perfect for us anyway: didn't want to be in Galway itself but close enough. We walked to the pier one evening and had dinner at a lovely restaurant there too. The small town of Barna can be busy with traffic but it's convenient to all the nice places we wanted to visit. There is also a Supervalu, a barber, a few beauty salon, hairdressers etc...

We would recommend this hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Solene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

We really enjoyed this hotel and area the hotel staff while busy were very attentive. We ate in the pins bar and we were very pleased with the food and the price but judging by the quality of the food there I regret that we didn't try West restaurant upstairs. The bedrooms were very comfortable and the mood lighting was a nice touch as was the ice tea on check in and shortbread and strawberries on arrival. The breakfast was also excellent on both days continental self-service and then you ordered your cooked breakfast. Perfect...

Stayed: July 2014, travelled as a couple
Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014 via mobile

We came here for lunch today and were very impressed. Great gluten free choices for celiacs and great kids food.
The staff were lovely and didn't mind a 20 minute wait for our main courses.
Definitely recommend a meal here if you're in the area.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Gail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Spent a weekend in The twelve last weekend. I have to rate it very highly as it ticks almost all the boxes-
-really friendly and helpful staff
-lovely decor and perfect cleanliness
-great buzz at night with choices of restaurants on site & nice bar
-little extra touches like handmade pastry and strawberries in room on arrival with a handwritten personalized note (never get that in chain hotels!)
-good value
-large room with cool decor

The only negative I can think of is the location, and Im loathe to even say that because Barna is a lovely village with some nice eateries and onnellys across the road is a great bar, however , if staying anymore than one night, one is inevitably going to want to go into Galway city, which is only a few minutes away, but it seems the only way in is by taxi which is €15 each way, and just a pain in the bum. The public bus timetable is a joke-I think there's 4 buses a day!

If I were managing the twelve I would provide a regular complimentary shuttle service to and from the hotel to the city, or even just one in the morning , afternoon, evening (if going in for dinner/drinks), and maybe one home at midnight. I really feel this would have a drastic effect on the numbers staying in the hotel, as it is the ONLY drawback to The twelve compared to the other much higher priced (and far lower quality) hotels in the city. Thats my two pence....otherwise- Fantastic hotel-highly recommend!

Room Tip: Upgrade to a suite-its massive and really cool!
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hennesgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014 via mobile

Stayed in two room family suite with our dog. The service was exceptional. Perfect really. The rooms were great and fairly priced. The food really good. The quality restaurant upstairs served such mega portions I felt wasteful with whati left but it was grand. Top top hotel. Well done all.

Stayed: June 2014, travelled with family
2  Thank dobehave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014 via mobile

We stayed 2 days here and it was extremely comfortable, it was needed after coming from Dublin.
Check in was simple with great tasting ice tea. Rooms were well laid out and bed extremely comfortable. Wifi network was great.
However the bathroom hardware is in need of renewal, the shaving mirror was hanging on by a thread and toilet roll holder was always dropping the roll on wet tiles, tap was plumbed the wrong way, hot water would provide cold and vise versa. Just little things when paying a premium for the area.
We also were not made aware that we had booked breakfast or services Twelve provide when checking in, I will take the blame for that! however we did mention to the polite lady checking us out that other guests and hotel, may benefit from a brief introduction into the facility's and services they provide including the location of breakfast, restaurant etc, may even get more business for the Bakery and own restaurant as it was hard to beat the O'Gradys on the pier.

Stayed: July 2014
1  Thank AusB_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Twelve Hotel

Address: Barna Coast Rd. | Galway, Ireland, Barna, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Barna
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barna
Price Range: £99 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Twelve Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
'Ireland's Hotel of The Year 2018'. The Twelve - where history and tradition meet luxury and style. The Twelve is located a beautiful ten minutes from Galway city on the coast road to Connemara. Opened in 2007 to rave reviews, The Twelve won 'Best new hotel in Ireland' and since then has been judged the 'Best boutique hotel in Ireland' every year. Acclaimed for its passion of advocating great food through the use of local, seasonal products, The Twelve has also won every food and wine award there is to win. The Pins Bar really sets the tone with a hip, urban style (awarded Best Gastro Pub in Ireland), this hangout attracts an eclectic crowd. Grab a cocktail and enjoy the best of live music on the weekends. Experience West at The Twelve for the ultimate, gourmet dining experience, then retire to your chic room and consider ordering exclusive seaweed spa treatments to begin your next wonderful day in Barna, Galway. Visit West restaurant and The Pins BarBistroBakery on Trip Advisor ... more   less 
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Also Known As:
The 12 Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna

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