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“Lovely hotel”
Review of The Twelve Hotel

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The Twelve Hotel
Ranked #1 of 1 Hotels in Barna
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 29 July 2014

I stayed here for one night as part of a girls weekend. The hotel is situated just outside Galway. It is a lovely decorated hotel. The staff are very friendly and helpful. On arrival there was a pastry from the bakery left in our room. The rooms are extremely comfortable and the shower is powerful. The food in the hotel is amazing and the restaurant was full the night we were there. Lovely hotel to stay in!

  • Stayed: May 2014, travelled with friends
    • Service
Thank nicwal86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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919 - 925 of 1,805 reviews

Reviewed 29 July 2014

We spent two nights here in early July, booking a luxury suite. The room was charming and there was a lot of space with a small kitchen area and sit up bar. The hotel has a spacious underground car park so parking up is not difficult - you will want a car if you stay here as it is some distance out of Galway. The restaurant is really good and the breakfast offering first class as well.
All the staff are charming and helpful.
Recommended

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SussexChap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

The hotel is in a fine location, with nice modern design and furnishing. The problem, which none of the marketing tells you, is that the guest rooms are above the outdoor court of the local pub. The later it gets, and the more the pub-goers drink, the louder it gets and sleeping becomes impossible. I don't know about you, but I check into a hotel to sleep. It is now past midnight and there is no sign of sleep coming soon. Let me out of here!

Stayed: July 2014, travelled as a couple
6  Thank ENDEAVOURMORSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thepins12, Owner at The Twelve Hotel, responded to this reviewResponded 29 July 2014

Dear ENDEAVOURMO
Thank you for choosing to stay with us. Thank you for mentioning how much you appreciated our location and design. Of course I am most upset that you were disappointed by not being able to sleep easily. It is, however, very unfair as to how you have portrayed this.

It is the middle of Race Week in Galway. People come here to have a wonderful time and naturally are not in bed before midnight. The Twelve plays host to countless repeat and new guests during Race Week who are here to do exactly what we proclaim in our advertising, namely:
"Celebrate Food, Celebrate Wine, Celebrate Life."

I know your review was written out of frustration at a moment in time. Unfortunately, you had a room in the potentially noisiest area of the hotel. But I also know that it was quiet half an hour after you wrote your review. You did not allow us any opportunity to recover the situation with you in the morning and even more unfortunately for both of us, it is through this medium that we are now conversing.

We go to great lengths to put on a party atmosphere throughout Race Week. Our guests expect live music and a late night bar. I am sorry this was not what you expected.

Most sincerely,
Fergus

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

I called in here last Friday for a pizza with three of my buddies after so many people told me how great the food was here. I must say the whole experience was 12 out of 10. The pizza dough was so fresh and the pizza toppings were to die for. The staff were soooo helpful and seemed liked they enjoyed what they were doing. So refreshing to see!! Cant wait to come back and have another pizza. Well done guys!! Great job!

  • Stayed: July 2014, travelled with friends
    • Service
Thank Liam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

What a find. We had a wonderful stay at The Twelve in the lovely village of Baerna. Not wanting to stay in crowded Galway, this hotel was so convenient in getting into Galway by bus or taxi. One block from the water, ideal location. Accommodations were very good. Room was large and very comfortable. The best part was the award winning restaurant in the hotel - West. The owner of the hotel and restaurants is a wine expert and ibis restaurant reflects that in the wine selections. - the other restaurant is opened for breakfast, lunch and dinner was always busy. Wonderful breakfast. Highly recommend The Twelve for anyone planning a trip to Galway and wanting a beautiful tranquil setting near the Galway Bay.

Room Tip: Ask for a room off Baerna Road which can be noisy with lots of cars.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

We stayed here for 2 nights in July and had a really lovely break. The iced tea at check in was very well received after a long drive and the receptionist could not have been more welcoming! It had been recommended by our son who lives in Dublin and is one of his favourite places to stay! Great food, staff were very friendly so thoroughly enjoyed our stay. The only slight criticism would be that we could not pick up a wifi signal in our room (1288) and so had to go into the reception area to check emails etc. I did notice along our corridor, which I might add was very dark, that there was a wifi hub hanging over the top of a door which didn't look very good!

Room Tip: I would recommend a room at the back of the hotel as I believe that the rooms facing the main road c...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank tdp1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

The 12 Hotel Barna is a busy hive of activity with a nice and friendly staff. It's modern and light with a nice clientele .The food is surprisingly good value and Tasty with something for everybody from a selection of fish, to Pizza... with even a Pizza as a Desert !! ...which you must try and Share!! (also a Bakery!!!) and great Coffee!
I've stayed there too last year and it has well appointed' boutique style' bedrooms with all you would expect from any city Hotel . There is a good bar and light evening entertainment that all would enjoy. It's a dressy casual attire and so it has a relaxed and holiday feel all year round. the bedrooms are a little high in price but then you have 2 rest (The West for a special occasion) in the building so it saves you looking any further, also you have 2 other REST. across the road ,A fancy Seafood Rest and Pub Grub .. so no need for the car of Taxi for variety..there's even take away's!! worth a look..Enjoy !

Room Tip: Barna is about 10 mins drive into Galway City. it's on the coast and part of the Wild Atlantic D...
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  • Stayed: August 2013, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kayla4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Twelve Hotel

Address: Barna Coast Rd. | Galway, Ireland, Barna, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Barna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barna
Price Range: £99 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Twelve Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
'Ireland's Hotel of The Year 2018'. The Twelve - where history and tradition meet luxury and style. The Twelve is located a beautiful ten minutes from Galway city on the coast road to Connemara. Opened in 2007 to rave reviews, The Twelve won 'Best new hotel in Ireland' and since then has been judged the 'Best boutique hotel in Ireland' every year. Acclaimed for its passion of advocating great food through the use of local, seasonal products, The Twelve has also won every food and wine award there is to win. The Pins Bar really sets the tone with a hip, urban style (awarded Best Gastro Pub in Ireland), this hangout attracts an eclectic crowd. Grab a cocktail and enjoy the best of live music on the weekends. Experience West at The Twelve for the ultimate, gourmet dining experience, then retire to your chic room and consider ordering exclusive seaweed spa treatments to begin your next wonderful day in Barna, Galway. Visit West restaurant and The Pins BarBistroBakery on Trip Advisor ... more   less 
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Also Known As:
The 12 Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna

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