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“Lovely 2 night stay” 5 of 5 bubbles
Review of The Twelve Hotel

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The Twelve Hotel
Ranked #1 of 1 Hotels in Barna
Certificate of Excellence
GreenLeadersPlatinum level
Toronto, Canada
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lovely 2 night stay”
5 of 5 bubbles Reviewed 19 August 2014

A comfortable, well appointed room with a large bathroom, and surprisingly lots of storage space. The reception could not have been more friendly. We ate in the second floor restaurant with a knowledgeable staff who made superb recommendations for both food choices and wine pairings. (There were very few dinner guests, although the downstairs bar was filled.) The breakfasts were substantial.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AbpTor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,605 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 19 August 2014

My sons booked a suite here for us for a special wedding anniversary, we had stayed before but not in a suite which was really lovely nice big room nice bathroom and a sitting area with a bar and full size fridge and coffee maker. My husband organised bubbles which he paid for when we arrived which really kicked off the weekend we also got the usual complementary pastries which did have happy anniversary on it a nice touch. The suite doesnt come cheap and we were dissapointed as it was a special occasion to not receive any further upgrade or even a complementary drink throughout the weekend. The bar was buzzing and the food was lovely however the soft poached eggs were rock hard both mornings pity as the service was good. We went across the road to Donnellys for dinner one of the nights and that was devine food service and atmosphere excellent. There is plenty of lovely beaches nearby for walks and a drive through connemara is a must. Galway city is not far and is such a wonderful vibrant city with lots of good shopping and cafes. This is a perfect spot for a little break away its got nice little quirks and its a bit different from the norm which makes a pleasant change!

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank happyhols511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TwelveHotelGalway, Owner at The Twelve Hotel, responded to this review, 22 August 2014
Dear Happyhols511,
Thank you for your visit to The Twelve. Thank you also for your very kind comments. I just want to apologise publicly for the tremendous oversight we made.

We go out of our way to acknowledge special requests and special occasions. It really was a terrible oversight on our behalf that we did not do more for you. I am sorry and I hope we get the chance to impress you at another time.

Happy belated anniversary from all of our team at The Twelve.
We wish you both the very best and hopefully get to make it up on your next visit.
Fergus and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 18 August 2014 via mobile

We stayed in the Twelve Hotel for two nights and all I can say is I wish I could have stayed longer .They knew it was my big birthday and to our surprise we were upgraded to a suite ,what a room it had every thing you need from a coffee machine to a filled fridge to all the Voya products I love in the room . Loved the romantic lights in the bathroom all the little touches were beautiful .also they had pastries from there own bakery in the room with fresh fruit .

Loved the West restaurant the food was top class ,service was great and the free birthday glass of prosecco for the birthday just shows how they all work together as a team in this hotel .The receptionist was so friendly and I loved the idea of no waiting around she just got our rooms sorted and gave us our keys .

Loved the walk on the Local Barna beach also the car trip around Connemara was amazing ,Galway City was beautiful ,loved every minute of it .

Before we left we were offered a free tea / coffee to take away for our trip home .As I said theses little touches can make a holiday extra specially .

Stayed August 2014, travelled as a couple
Helpful?
Thank irishjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 17 August 2014

Miserable experience when we went for breakfast this Sunday morning. From the brusque welcome by a white haired gentleman who warned that the kitchen was closing so we should order quickly to the tired chipped furniture and the curling edges of the menus everything about the Twelve was underwhelming. The food had clearly spent too much under the lamp and was greasy and lukewarm. The fried egg was burned and the poached egg had developed a hard skin on it.the toast was cold and the young wait staff looked harried. Dismal

Stayed August 2014, travelled with friends
Helpful?
4 Thank jimsir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TwelveHotelGalway, Owner at The Twelve Hotel, responded to this review, 18 August 2014
Dear Jimsir,
We are so sorry to read your review. This is by no means The Twelve experience.

Please do contact me directly. I want you to pop in again for breakfast and see everything in its true light.

I look forward to speaking with you and rectifying this.

Most sincerely,
Fergus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 16 August 2014

Twelve is a relatively modern hotel and well appointed. Instead of being "sterile" as happens with many modern hotels Twelve was very friendly from reception through to bar and restaurant staff. Nothing was too much effort. We rang to say we were running late and the lady receptionist queried if we were hungry, "yes" we replied, "no problems I will let Chef no there will be 3 late meal orders" as we were arriving after the kitchen had closed. Food was great and delivered with a smile. All staff were good fun adding to the great atmosphere.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 14 August 2014 via mobile

We stayed in one of the suites / family rooms. The rooms were very dark but maybe that's part of the boutique hotel theme. They also felt a bit past their best and furniture was a little grubby in places.

However, the rooms were very clean, staff were pleasant and the food in the restaurant was excellent. It was a good base for us with the kids and if we were looking to go back to the area, we wouldn't rule it out. The room was quiet at night too which suited us fine (despite the bar being busy).

Stayed August 2014
Helpful?
1 Thank GT-MPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

Very good wood-oven pizza in relaxed upscale pub atmosphere. Friendly service and great food. The other more elaborate offerings coming out of the kitchen looked well worth a second visit and the calorie laden dessert pizza was greatly appreciated by the younger set in our group of 5. Excellent Zinfandel to accompany.... Still true that "Zin loves Pizza"

Room Tip: Didn't sleep here, but stopped for great food.
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank hurlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Twelve Hotel

Property: The Twelve Hotel
Address: Barna Coast Rd., Barna, Galway, Ireland
Phone Number:
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway > Barna
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Barna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Twelve Hotel 4*
Number of rooms: 48
Official Description (provided by the hotel):
The Twelve - where history and tradition meet luxury and style. The Twelve is located a beautiful ten minutes from Galway city on the coast road to Connemara. Opened in 2007 to rave reviews, The Twelve won 'Best new hotel in Ireland' and since then has been judged the 'Best boutique hotel in Ireland' every year. Acclaimed for its passion of advocating great food through the use of local, seasonal products, The Twelve has also won every food and wine award there is to win. The Pins Bar really sets the tone with a hip, urban style (awarded Best Gastro Pub in Ireland), this hangout attracts an eclectic crowd. Grab a cocktail and enjoy the best of live music on the weekends. Experience West at The Twelve for the ultimate, gourmet dining experience, then retire to your chic room and consider ordering exclusive seaweed spa treatments to begin your next wonderful day in Barna, Galway. Visit West restaurant and The Pins BarBistroBakery on Trip Advisor ... more   less 
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Also Known As:
The 12 Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna

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