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“Have a smoke- forget service -why book” 2 of 5 bubbles
Review of Tornoes Hotel

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Tornoes Hotel
Ranked #2 of 3 Hotels in Kerteminde
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Have a smoke- forget service -why book”
2 of 5 bubbles Reviewed 9 November 2012 via mobile

Well were to start; forgot my family- so no room booked. Luckily they were far from full. Absolutely stone cold disinterested staff and manager. Room smokey - dirty and not very big or nice. Feels like how i once travelled with my farther 25 yrs ago. Breakfast and restaurant - walk across the ksyside to the white building with the teresse. Much nicer dont trt their food- !!!
When i tried to inform the staff leaving of my disappointment they fid not want to know.

  • Stayed July 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Hotrubber007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Traveller rating
    10
    16
    17
    6
    3
See reviews for
3
27
1
8
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Swedish first
  • Any
English first
Henley-on-Thames, United Kingdom
Level Contributor
276 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed 17 August 2012

We stayed one night in July and got a room on the 2nd floor. Had we not been reasonably fit we would have struggled to get our bags up the stairs - there are no lifts and the young man in reception offered no help with luggage (or with anything else for that matter).

We liked the room which had views to two sides and was light and clean. The bathroom (shower only) was disappointing in comparison - it was very basic, didn't have any ventilation and thus got very damp.

The hotel managers also have a micro brewery so their excellent beers allan be tasted in the restaurant. They could go with a designated bar area for people just wanting to have a drink.

The service was a bit cold - even for Danish standards (I am Danish but after living abroad for many years I acknowledge that Danes can come across reserved). It was our first visit to the town of Kerteminde so a bit of advice on what to do and see would have been nice. At breakfast the service was non-existing.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank PEMtheDane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Costa Mesa, California
Level Contributor
268 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
3 of 5 bubbles Reviewed 24 May 2012

Where to start? We got upgraded to a "Suite", which was nice. Only problem is/was that, in our estimation, a "Suite" means two rooms...at least a LARGE room? Our "Suite" was OK but not particularly large...nor did it have two rooms. However, the view overlooking the harbor was nice. Parking at the hotel is limited, and there is no elevator. In our case we ended up parking across the street and dragging our suitcases up to the 3rd floor = The Suite.

Restaurant: Having stayed at the Tornoes Hotel before, we were disappointed in the kitchen. When visiting Denmark our first meal is a fresh, pan-fried "roedspaette" (plaice) with new potatoes and parsley sauce. Our "roedspaette" tasted like it had been in the freezer before it was put in the pan...!! The "new" potatoes didn't taste all that "new". Being in Kerteminde...on the island of Fyn...in May, the kitchen should have been able to do better...!!

Their home brewed beer is GOOD...!! Have a couple of bottles of that stuff and you won't even taste your dinner....:)

We can only rate Tornoes Hotel a "3" = average.

  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ebrynnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 23 October 2011

we really enjoyed the location next to the water, what a view. The room was cosy and big. But the employees were not very friendly or interested, the room was not made up and the water pressure was ridiciously low. Food was really not worth the high price

  • Stayed October 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank elleborch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aarhus, Denmark
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 30 July 2011

Vi stayed here one night a year ago and everything was fine. Especially the food and beer.
Today we came here by boat and went back for a local beer. The sign said they closed at 21:30 but the kind waiter served os our beers with a smile when we came to the outdoor tabels ovelooking the water at close to 22:00.

  • Stayed July 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sefnyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederiksberg, Denmark
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 13 June 2011

Much to our surprise we had a very bad experience with Tornøes Hotel. In spite of having a confirmed booking of a “non-smoking” room we ended up with an awful smoking room as the hotel was otherwise fully booked. Being confronted with this error the hotel service was virtually non-existing and the he staff did not make any real effort to help us get decent accommodation elsewhere in Kerteminde.

The experience with Tornøes Hotel unfortunately spoiled our stay in Kerteminde. Given the attitude and standard of service with Tornøes Hotel our simple advice is to avoid this hotel and find accommodation elsewhere in this beautiful town.

  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank 806262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tornoes Hotel

Property: Tornoes Hotel
Address: Strandgade 2, Kerteminde 5300, Denmark
Region: Denmark > Funen and Islands > Kerteminde
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Kerteminde
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Tornoes Hotel 3*
Number of rooms: 230
Reservation Options:
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