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“Total rip off!”
Review of Hotel Royal

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Hotel Royal
Ranked #29 of 29 Hotels in Porto Cesareo
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Total rip off!”
Reviewed 16 September 2013

The family room we were given had no windows! Or rather, a window, opening right on the hall (yes, inside of the hotel), at ground floor level. So, we could not open the window when we were inside the room as anybody crossing the hall could have seen us and could not leave the window open when we were out as anybody could have entered it (the reception is almost always without anybody since all the 'action' happens in the restaurant downstairs) . And anyways, this would not have helped us with the lack of air since the window was only a fake. As a result, the room was always super stuffy, so much so that it was even very hard to sleep.
As for the restaurant. The owner of the hotel also owns the restaurant downstairs. The first night we were there, he suggested we tried his restaurant so to choose half board for the days to come. We stupidly accepted. As a first course he suggested pasta with seafood sauce. We told the owner/chef that our kids were allergic to mussles. He 'very kindly and sweetly' replied it was no problem and told us he would make pasta with simple fish sauce for them. The result: some (very little) white pasta with some red water at the bottom, and a tiny plate with about 8 or nine very small pieces (a small mouthful each I would say) of different and dry kind of fish in it. The owner/chef also 'kindly' (yes, he appears very kind and also gives crappy toys to kids at arrival...) told us 'he took the liberty to clean the fish for the kids'. When presented the bill we understod the reason for all his 'kindness'. A part from the ridicolous overpriced meal, we were also charged 40 euros for those 8 pieces of dried fish, since he claimed it originally weighted 800 grams and he needed it to make the kids their pasta!!But since the fish was cleaned we had no way of disproving what he said. Surely it could not have been that much given that the plate we ended up eating could have barely been enough for an adult. Moral of the tale: we were charged 98 euros for crappy and very little food, when downtown you can fill 4 people with very good food for an average of 50 euros. And what is worse, at the moment of paying the hotel bill a week later, this meal had misteriously gotten up from 98 to 106 as he claimed we had something else he had not put in the bill before.
So, my advice is: do not use the restaurant!!!!! Make sure your room has a window (there are only about 6 rooms with windows) and watch out as any reason is good to rip you off!!!
Oh, I might also also add how bad the breakfast was, or how unconfortable the bathroom overflowing everytime one took a shower was, or discuss about the fact that out of 7 nights, our room was not done in two, but these would only be very minor problems...

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1 Thank pippola15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
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  • English first
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  • Italian first
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Additional Information about Hotel Royal

Property: Hotel Royal
Address: Via Garibaldi, 122, 73010, Porto Cesareo, Italy
Region: Italy > Puglia > Province of Lecce > Porto Cesareo
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 29 Hotels in Porto Cesareo
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Royal 3*
Number of rooms: 14
Official Description (provided by the hotel):
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