Checking at the hotel was fine, from there everything went down hill. I traveled with a friend and her 2 year old. On arrival at the room there was not a cot which we had requested, we asked reception to send one up but unfortunately it took 3 days, other than that the room was basic but clean and tidy. The mini bar if you can call it that consisted of 2 bottles of coke, 2 bottle of fanta, 2 bottles of beer.
The food in the restaurants was ok if you liked salad, fruit, rice, fish it didn't cater really for English or fussy eaters let alone children.
The Italian restaurant which i thought would serve pizza, lasagna etc did not serve this, only fish, soup, and nothing really Italian.
We were told that the 2 year old was not allowed in the children' s club as he was English and not German or Russian. Which we thought was not acceptable.
We were pestered by men taking photo of us around the pool which then made it uncomfortable to sun bath until they got the message.
The reps were never really to be seen which made it impossible to raise our concerns and the reception didn't want to know when we had a problem with the cleaner.
I think this hotel is not suitable for the English and will not be recommending it. Catered more for Russians and Germans.
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- Also Known As:
- Eftalia Aqua Hotel Alanya
- Eftalia Aqua Resort Turkey/Antalya Province