long coach transfer from airport rooms were no good as they tried to put my teenage son in a travel cot for babies said they could not do anything till the morning. next morning they gave us new rooms with the right beds in but these were still not made up or cleaned left them to it for a few hours and room done not to a great standard but useable but contents of fridge was empty told the rep every time as staff say they don't speak English so wont help out of our 14nights their we only got our fridge filled 3 times even though you pay for a daily service I complained to rep who said she would refund that % of our holiday back the next day but next day she said she had to monitor it first so I am tacking it to the head office now I am home. otherwise hotel great pools great evening entertainment crap not in English or even English music. Wi-Fi hopeless don't waste your time trying to connect as soon as you do it will disconnect you. and the guest relations woman is a complete witch such a nasty un friendly thing she was and as for telling us she didn't speak much English I later found out she grew up in Australia and speaks perfect English you have to go through her to book the all a cart meals. best points the pools ,slides, and the island will make a fantastic holiday if you can put up with no fridge no beach towels from them and the rudeness the give to the English people. Ali the door man super fantastic the only nice one we found what a wonderful holiday we would have had if they were all like him.
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- Also Known As:
- Eftalia Aqua Hotel Alanya
- Eftalia Aqua Resort Turkey/Antalya Province