Ipswich North was the latest Premier Inn we have stayed at. The room was of the usual high quality - clean and comfortable. However the service in the restaurant was very poor, poor enough for us to give a two star review. We ate in the restaurant on three separate occasions - each time it was a frustrating and on the final occasion simply an annoying experience. There seemed far too few staff. First night the wait for food and then paying was interminable. Breakfast the following morning was nothing short of chaotic with a constant wait for cups, coffee, glasses and food. On the final occasion we used the restaurant they declined to take the vouchers they had been leaving in our room each day saying that they weren't valid for their restaurant. Why leave them then? And why having been told at the time we placed our initial order that we planned on using the vouchers did they say nothing and tell us half way through our meal? Really, really annoying. To be fair though, the food was good when it arrived. Pity the service let the hotel down. And the internet costs are way too high. Our first disappointing experience with Premier Inn.
- Official Description (provided by the hotel):
- Discover the secluded Suffolk countryside or drive 30 minutes to the royal burial site of Sutton Hoo ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Premier Inn, Odigeo, Agoda and Priceline so you can book your Premier Inn Ipswich North Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Ipswich North Hotel Claydon, Suffolk