We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointing!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Milsoms Kesgrave Hall
Ranked #1 of 1 Hotels in Kesgrave
Certificate of Excellence
Reviewed 27 August 2014

We have stayed here a few times over the past year or two. Since staying in a couple of different rooms we now always pre book the same room if it's available at time of booking as it's the quietest room and that is the most important factor when booking any hotel room in the world and if it's not available then we book to stay elsewhere!! So anyway I made our reservation a few weeks in advance and the room we wanted was indeed available! We arrived to check in just after noon and they said our room wasn't quite ready so we waited in the lounge which was freezing cold it was bank holiday Monday and temperature outside was cool and heavy rain! I told the receptionist and she tried to turn the radiator on next to us but it didn't come on and it was obvious they heating was off! Anyway after about 45 mins or so she came to get us and told us our room number 18 was ready! I said we did not book room number 18 we had booked room number 19?! She said that too. Wasn't quite ready yet and so they had upgraded us to a bigger room! Anyway we went to look at it but decided not to take it as the room next floors for was right next to ours and we would hear it loudly when the neighbour gets up to leave the room, plus the wall of this room on the outside was a kids play area where they have a goal post and kids sometimes kick a ball around and indeed against that very wall as we had experienced once before when given the smaller adjoining room on a previous visit! So anyway we said we would rather wait for the room we had booked to be ready and would have our lunch first that we had booked in their restaurant! She said that was fine and that our room would be ready by then!!! So anyway after having lunch with my family we went back to reception where the manager proceeded to tell us that in fact we couldn't stay in room 19 that we had booked because the shower tray was cracked! Anyway I said why couldn't we sleep in that room anyway as we know it's quiet and use the shower in the room next dodo that they had offered us to stay in? He said they couldn't do that as he didn't want the plumber to disrupt us the next day?! Anyway we would gave preferred to do that than stay in a room that we could potentially have an issue with noise/being woken up too early! I'm sure that the plumber could have come after we were up and gone out for the day?! Anyway I really don't believe there was a cracked shower at all and that most likely they had another more regular guest that had requested to stay in that room at the same time as us and decided to hive it to them as maybe they were going to stay fir more than 3 nights that we had booked for! I mean why couldn't the receptionist have told us before we spent money having lunch in their restaurant when she took us to the other room that sorry 19 is not available now instead of telling us that it would be ready after our lunch?!! We decided to leave and came back to London! And therefore cancelled our meal we had also booked at Milsoms Le Talbooth restaurant for our wedding Anniversary with my parents! We visit Ipswich several times a year to visit family but will not go back go this hotel!

Stayed: August 2014
1  Thank SharonlondonU.K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (529)
Traveller rating
Traveller type
Time of year
Language

290 - 296 of 529 reviews

Reviewed 21 August 2014

Stayed a couple of nights. Rooms lovely although a tad warm. Communal areas nicely / quirkily decorated. Food excellent although needing to write out dinner orders is a pain and saves zero time for either diner or waiter. Try their Malbec if you have a steak - top notch.

Stayed: August 2014, travelled with family
Thank Staybound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

We stayed for our 25th wedding anniversary and had a fantastic time. We took advantage of their summer deal of £110 per person to include bed, breakfast and evening meal. We were upgraded free of charge to their best room which was amazing.

All the food we ate was fantastic and wished I could have eaten more!

Would recommend it to anyone wanting to treat themselves to a bit of luxury at an affordable price

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Cupcakelover1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014 via mobile

I booked a night here for my husbands birthday, and wasn't disappointed. We had a beautiful room overlooking the gardens.
We sat on the verandah for afternoon drinks, and had a wonderful meal in the evening in the restaurant.
The staff are friendly & immaculately dressed, you are able from the restaurant to watch the chefs @ work.
We had a wonderful nights sleep in a massive comfortable bed, with crisp white linen. The bathroom was also a very good size.
Had a delicious breakfast in the morning.
The grounds are superb, and......... you are allowed to land your helicopter in the grounds. (We don't have a helicopter!!!) Plenty of room for cars!!
Would definitely live to stay there again.

Stayed: August 2014, travelled as a couple
Thank tracy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Managed to make a reservation at 3.30am having been locked out of my hotel room elsewhere! They sent a cab to pick me up and I was greeted by the night porter at 4.30am, needless to stay feeling a little weary following an earlier team meeting and several G&T's! The cosy bed was very welcoming as the sun came up...just a pity I wasn't able to enjoy the place for more than just a few hours! In summary, beautiful location and friendly staff despite the hideously late check in!

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank FromFarnham40s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Stayed here for business trip and not sure what to expect. The drive down to the hotel is really lovely and check in was very personal. Staff very helpful. Stayed in a garden room which was very nice, air conditioning and facilities spot on. First night meal on my own was just right, service very good and meal a delight. Second night with many business associates and people arriving late, was sorted excellent by the staff, and the meal was very, very good. Breakfast is cooked to order and you would be hard pressed to find anything any better, chef cooked for individual order and both days a great hot cooked breakfast - service again was perfect.

Room Tip: Room 21 (i think) was quiet, comfortable and had everything I needed for great stay away from home!
See more room tips
  • Stayed: April 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Lexybabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

We stayed for three nights and had lovely time. Clean and comfortable. Very nice helpful staff. Food very good . Complementary soft drinks in mini bar in room, much appreciated as very hot over weekend. Busy weekend so quite noisy till late, lots going on. This was second visit and hopefully go again one day.

Stayed: July 2014, travelled as a couple
1  Thank BucksLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kesgrave
4.3 mi away
Salthouse Harbour Hotel
4.9 mi away
Ufford Park Woodbridge Hotel, Golf & Spa
9.4 mi away
Hintlesham Hall
Hintlesham Hall
#1 of 1 in Hintlesham
1,033 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Seckford Hall
Seckford Hall
#2 of 4 in Woodbridge
1,040 reviews
19.8 mi away
Swan Hotel & Spa Lavenham
15.8 mi away
Wentworth Hotel
Wentworth Hotel
#1 of 4 in Aldeburgh
679 reviews
Show Prices
Show Prices
Show Prices

Been to Milsoms Kesgrave Hall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Milsoms Kesgrave Hall

Address: Kesgrave Hall Hall Road, Kesgrave IP5 2PU, England
Region: United Kingdom > England > East Anglia > Suffolk > Kesgrave
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kesgrave
Price Range: £113 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Milsoms Kesgrave Hall 4*
Number of rooms: 23
Official Description (provided by the hotel):
Please note we do not reply to any comments posted. Please contact us directly if you wish to discuss your experience further. A superb joint venture between Milsom Hotels and Hills Group.The bistro restaurant has everything you would expect, inventive food alongside classics such as the delightful fish and chips, a buzzing but relaxed atmosphere and wonderful service from a friendly and professional team. Although you cannot book at Kesgrave Hall it is open all day! So you can arrive when you choose.The 'stay' part of eat, drink, stay (our milsoms mantra!) Could not be any more enjoyable. The Principal suites, whilst lavish and grand, are competitively priced and all bedrooms are beautifully designed and fully equipped with the very latest TVs and MP3 players. The bathroom products are lovely too! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo and Ebookers so you can book your Milsoms Kesgrave Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Milsom`s Kesgrave Hall Hotel Kesgrave
Milsoms Hotel Kesgrave
Milsoms Kesgrave Hall Ipswich

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing