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“great weekend” 4 of 5 bubbles
Review of Coach House Hotel

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Coach House Hotel
Ranked #11 of 12 Royston B&B and Inns
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great weekend”
4 of 5 bubbles Reviewed 14 October 2013

just returned from a great weekend .read reviews on this hotel before we went and have to say we enjoyed our stay there very friendly owners and the food was excellent .we went down for the airshow and the hotel was very well placed for duxford though the weather could have been better but thats england for you but still had a good time. we will definatly use this hotel again

Room Tip: rooms in the courtyard very qiut
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank linda g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
UK
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 23 September 2013

The hotel is described as 'set in 5 acres', but don't expect a quiet country retreat. This is a restaurant and bar right on the main A505, with rooms formed from converted stable blocks at the back. It was not evident to me how the 5 acres benefits the guests.

Apart from the road noise, the approach to the hotel is pleasant. The rooms form three sides of a quadrangle, the restaurant and bar making up the fourth. There is a fountain in the middle and lots of flowers at the time I was there. Very picturesque!

The three accommodation blocks between them provide 22 guest rooms of varying sizes, part single-storey and part two-storey; the upper floors built into roofspaces.

When I booked, the LateRooms web site showed no single room availability so I booked single occupancy of a double room, which cost one breakfast less than a double or twin. However, I was allocated a very small single room, definitely not 'single occupancy of a double'. I would estimate the size at about 70 Sq Ft (7 Sq M) part of which was under the sloping roof so only about 50 Sq Ft was standing height. That's not much space for £65.

The decorations appeared recent and were fine and fairly fresh. The furniture was a little battered but sturdy and there was plenty of storage. There was no table or chair in this room but no space for them anyway. There was a small TV and, even in this small room, a trouser press. There was a kettle with a selection of teas and coffees although the crockery was not washed up and the supplies were not replenished for the second of my two days.

The en suite was small but adequate for one with a slightly tired shower. The water flow from the cold tap was feeble, but this may be a feature of this room, or of the upstairs rooms. The hot water is very hot and the taps are not mixers, so children beware! There were complimentary shower gel and shampoo miniatures but no hand soap, so the shower gel had to be used.

Although the weather was not particularly hot, the room was stuffy: possibly a feature of the attic rooms. The only window was a large roof light. This cleared the air fine and did not let in water even when it rained. However, it does let in the road noise and also the sound of the fountain. The fountain is a lovely feature in the daytime, but perhaps it needs to be put to bed overnight.

Breakfast is in the pub's restaurant. There was small selection of cereals and a smaller selection of rather tired whole fruits but none of the prepared fruits, savouries or pastries I have come to expect from most hotels. Your choice of cooked breakfast is served at the table as are hot drinks, including rather good coffee served in a cafetiere.

There is a reasonable selection of evening meals at typical pub restaurant prices. Most people around me seemed to enjoy theirs, but my gammon and chips, allegedly cooked on a grill, was very oily. The hotel said that this was caused by oil from the egg on top, but that was an awful lot of oil for one egg. Perhaps the chef needs to be told about draining oil before service: it does rather defeat one of the benefits of grilling rather than frying.

There was no background music in the restaurant. I don't like loud music, but the silence meant that most people were whispering to each other, making the atmosphere rather library-like. Anyone not whispering was inevitably broadcasting to the entire room. There really does need to be some subtle 'white noise' to enable normal conversation and to cloak the food-sucking noises that travel so easily in an otherwise quiet environment.

The hotel seems to be run by a young couple with help from her father and others. The young generation seemed very jolly and everyone was eager to please. Whilst I was there, her children seemed to use the bar as their playroom. I can't know if this was normal or because a child minder was on holiday, but any guests with an aversion to children may need to be aware that child-squabbling and parent-correction background noises may be a feature of your meal, and there were even several intrusions into the restaurant of a crawling infant in a nappy. The hotel have said that the presence of children is because it is 'family hotel' but it was quite evident that the children in question were part of the family of the owners / managers and possibly, therefore, a regular feature, rather than occasional visitors.

The room rate for a couple or a family is reasonable and other rooms may be of a reasonable size. However, I do not think the rate for a single person is appropriate. Nor do I think the four star rating is justified either for the accommodation or for the breakfast.

  • Stayed September 2013, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Weezysgrandpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Ate here for my birthday with my family (2 adults & 2 teenage boys) on a Saturday night using a Groupon voucher. Staff were very friendly and food was delicious. There was a good choice of food on the menu but we all had sirloin steaks which were all cooked just right - couldn't fault the food at all.
The restaurant was nicely decorated and tables all attractively laid but the heating wasn't on and the weather had turned cold. I felt cold but the rest of my party were all warm enough. Initially we were the only people in the restaurant which was a shame as it felt a bit strange - no atmosphere. I guess it mainly gets business trade during the week. Eventually another couple arrived - think they must have been staying in one of the rooms. There was no one in the bar apart from the owner's, their 3 young children and maybe another staff member (chef?). I wasn't concerned about the children in the bar (unlike other reviewers) at least the parents were looking after them rather than being babysat somewhere else. However when the youngest child started to cry the other couple eating got up and closed the door to the bar so they obviously didn't like it.

As we didn't stay at the hotel I can't comment on the rooms but agree with other reviewers that the setting around the courtyard is very pleasant and had views of a lovely sunset when we were there. I would suggest maybe some lighting at the end of the building as you go out to the car park.

I would definitely recommend the food here, just hope for their sake they get a bit more custom on a weekend as it would be such a shame to see all their efforts to get the place up and running again go to waste. There were a few cars in the car park so hopefully they make more money from the accommodation.

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lil.chipmunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
1 review
5 of 5 bubbles Reviewed 12 September 2013

We stayed at the Coach House 7th September and thought it to be excellent. I searched for a place to stay near Duxford Air museum and it really couldnt have been any better. just down the same straight road. Lots of parking so no worries there. Our room was around the lovely courtyard which has a fountain in the middle and benches to sit and chill and have a beer..or two which we did do, lovely listening to the fountain and sitting in the sunshine. The rooms were not big but really clean and well stocked with tea/coffee/toiletries/hair dryer - in fact all you could need for a one night stay. We did have a meal in the restaurant in the evening and it was the best fillet steak we have eaten this side of the USA. Really well presented, lovely peppercorn sauce. Great service from the staff on arrival at the Coach house, at the bar and also the restaurant. The courtyard rooms were at the back of the hotel so any road noise was minimal if at all so no problems there. We will be going to more air shows and have no need to look further for a great place to stay. I dont really have any bad points to list so i will stop there and say to anyone - go for it - you wont be disappointed.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 12 September 2013

My stay at the Coach House Hotel about 3 miles outside Royston was better than expected. The room consisting of a double bed, small TV, desk, chair and small bathroom with a shower cost £65 per night.
I only stayed one night however I found the room to be perfectly adequate, ok the bathroom was a little small but it was clean and perfectly functional.

The big surprise for me was the food. I had a brilliant evening meal with a couple of pints and in the morning an absolutely super breakfast. I was speaking to the owner and he tells we it's all home cooked food.
I was impressed by the service, food quality and presentation. For a small hotel it was really great to see.

For me, the only downside was the uneasy feel of the place. It seemed that all the guests were business people just passing through (or lost) on their way to or back from London. Because of this most of the diners were single people and nobody said 2 words to each other.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Meameno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 9 September 2013

I know this place for some years and stayed there many times, but only because this is one of the rather affordable places around Royston.
It was closed down for a while, so i was quite happy to see it reopened earlier this year and hoped for a change to the better.
There has obviously some work been done in the rooms (at least the one i had), not hard to notice as the place was certainly in need before.
Unfortunately, the new Chef is even worse than the old one. This was probably the most disgusting burger + chips i ever had, this including ready-meal ones from the supermarket. A tiny, mushy + tasteless meat(?) paddy, a totally dry bap and soggy fries are definitely not what i expect at a restaurant.price. It took him ages to make it and the excuse was "it's all made to order" ... Well,.....i've heard a "pling" at some time....not quite sure what ithat was ....
Don't know anything about the breakfast quality as i did not take one there.
I too, have noticed the "bar-kindergarden" which someone else mentioned before and i also think this is rather unprofessional, especially in a place mainly used by business people..
It appeared that the current owner is quite new into this and it may take him a bit of time to get everything running smoothly, so we'll see what the future brings.
Good points are ample free parking, free WiFi, the rooms are ok and rather on the cheap side. so i would use it again, but for dinner i will certainly go somewhere else.
Turning right towards Royston can be quite challenging at peak times as this is a busy main road which also doesn't make it a quiet place at night.
I will give the place another go soon, so fingers crossed.....

Room Tip: Ground floor rooms are quieter
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  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dover, kent
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 September 2013

We arrived at hotel between 3-4pm,courtyard impressive only to find nobody on reception.Check in starts at 2pm....Finally owner came downstairs after being asked by the lady making up the rooms.Customer Service left alot to be desired( Dress code).Showed to room opposite,first impression very small.No welcome pack in room.owner showed no enthusiasm for the accomodation.impressions are that compromises have been made to accomodate more rooms over quality.Bed was very comfortable. Bathroom very small,doorway very awkward.Shower very basic and not overly impressive.Toilet had a very long flush and spluttered afterwards.Tea and coffee making facilities in room good as some places have been do not provide this as standard.T.V not so good as did not have ITV channel.WIFI is non existant. i obtained code from Owner only to be told that it was very intermitant, did not get it at all for our two nights.This was advertised in the specs for the hotel when booked.I feel that these days it should be a standard requirement in Hotels and B&B's,Even if it has to be paid for.The hotel is on a main road and the room comes with no Double Glazing so can only comment on our room but we did hear the traffic with windows closed.Still both slept okay maybe because we live close to a main road ouselves.We ate in the Retaurant on the first night, the food was very ordinary and the salad was not fresh to say the least.The food was at best 1990's Pub food.We did voice our opinion to the Waitress who was very understanding but nothing was done about it, had no contact afterwards from the Chef or the Owner...Good Customer Service Practice?..Maybe being picky but there were young children in the bar area constantly trying to get into the restaurant area which we found annoying somewhat ( we are parents and Grandparents ourselves ).Hasten to add we did not have the breakfast on either morning so cannot possibly comment on the quality of this.Must admit that the location was absolutely ideal for Duxford as we had Tickets for the Airshow, just 10mins drive at the most.to be honest we would not stay here again. Shame as it has alot going for it.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank titch56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Coach House Hotel

Property: Coach House Hotel
Address: Flint Cross Newmarket Road | Newmarket Road, Royston SG8 7PN, England
Region: United Kingdom > England > Hertfordshire > Royston
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #11 of 12 B&Bs / Inns in Royston
Price Range (Based on Average Rates): £
Hotel Class:3 star — Coach House Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Coach House Hotel, primarily built of local flint and previously known as the Coach and Horses Inn, has maintained its old world charm and offers a warm friendly welcome to all our guests. After major refurbishment by the new management it now has all modern facilities, including free wireless broadband and internet access. Once here you can either relax in our 5 acre gardens and enjoy our traditionally cooked meals.All our 22 rooms have been upgraded and are designed with your comfort and care in mind. ... more   less 
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Also Known As:
Coach House Hotel Royston, Hertfordshire

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