Having stayed before at Grayling House I rang to make another booking, I spoke to Rick who informed me that the cost of the room was £70, I said to him that this was more than I had payed on my last visit and was it the best price he could do. Now bearing in mind on the last visit I was on my own, this time i required a twin room so I was a little uncertain of the cost, having told me it was £70 I said I thought that was a little expensive and could he do better as we didnt require breakfast, he informed that that was the price, he said would I like to think about it to which I replied yes thank you for your time.
I rang back about 20 minutes later to book the room, again I spoke to Rick, could I book that room please, the reply stunned me somewhat and I quote " no I think its best you dont, I feel very insulted that you query the price and I suggest you go to the Holiday Inn " Unquote.
Well Rick may I suggest you man up a bit in the future just in case somebody else should have the audacity to question your quotes for accommodation, or indeed ask if thats the best price you can do. Also I think you should learn some manners and refrain from putting the phone down on what was a previous customer.
- Official Description (provided by the hotel):
- Grayling House is a charming 4 star Bed and Breakfast in Salisbury on the banks of Wiltshire's jewel in the crown Chalkstream, the river Wylye. Its position offers guests the chance to enjoy a wide range of rural pursuits such as walking, fishing, shooting, horse riding and cycling etc. ... more less
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