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“Pleasant stay”

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Grand Leoniki Residence
Ranked #5 of 20 Hotels in Platanias
Certificate of Excellence
London, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Pleasant stay”
Reviewed 18 May 2014

We booked a week in May 2014 through a timeshare swap via RCI. (It seems that most of the guests in early May were timeshare guests).
The entrance and lobby of the hotel are impressive. The staff was friendly and welcoming; the majority of staff at the service desk were helpful and knowledgeable. However on arrival there was a pressurised sales pitch offering us half board special deals which we did not take up.

Our apartment was clean, comfortable and spacious. The walls looked as though they had been freshly decorated. The kitchen was equipped with a kettle, toaster, 4-ring hob and a microwave oven with adequate crockery and cutlery for four people.
We had to make several requests for a washing up sponge in the kitchen so that we could thoroughly clean pans used for frying, and remove coffee stains form the cups.

The bathroom was spacious though some of the fittings looked a bit tired.

The sheets on the beds were too small to be properly tucked in so that the quality of sleep was not optimal. The bedding was changed once during the week which was fine. Towels were changed more frequently.

There was a small screen TV in the sitting area of the apartment. The only programme in English was the BBC world service. (As we are not fluent in the other languages featured that was a disappointment).

The balcony was large with a table and four chairs; there was also a small washing line to hang out clothes to dry.

The gardens are neat and the communal areas were kept clean and attractive.

Wifi was available only in the hotel lobby but not in the apartments. Also the wifi was not secure!

There is a beautiful big main swimming pool with a separate children's paddling pool adjacent to it. We swam there most days and found that a huge positive feature.
There was another longer narrow pool away from the main pool area which we did not use but which looked clean and well kept.

We ate only two buffet evening meals at the hotel. The food was moderately good but not outstanding. There was a huge choice of food with salads, a range of meat dishes, fish and adequate choice for vegetarians. The desserts were rather dull overall with a choice of fresh fruit, uninviting cakes and good honey and yoghurt with nuts.

The "Greek dance night" was disappointing. We were promised one of the best Cretan dance groups. The flyer for the evening displayed a photograph of large dance troupe. On the night there were in fact only two male and two female dancers. The dancing routines were not very inspiring and became quite monotonous. Nevertheless there was good audience participation in the second half of the evening. (The whole programme lasted about an hour with a 10 minute interval)

The location of the hotel/apartments is in a busy tourist resort with a wide choice of restaurants. The beach is a five minute walk away. Regular buses run to Rethymnon, a few kilometres away.

There are several supermarkets nearby where we bought excellent quality fruit (oranges, melons, apples, loquats). There is also a small bakery (name forgotten ) which sells excellent Greek pastries.

  • Stayed May 2014, travelled as a couple
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Helpful?
5 Thank MandVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 December 2013

We took our first trip to Greece in late October and were very pleased with where we stayed. The location made it easy for us to travel various directions to cover a lot of sights on the island of Crete. The staff was excellent and they have a very nice breakfast Buffett.

  • Stayed October 2013
    • Value
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Helpful?
4 Thank Sonja H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, UK
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 November 2013

Although the Leoniki is a bit dated and the kitchen facilities fairly basic, we understand that it is going to refurbished soon. Our apartment was clean and comfortable, with nicely kept communal areas and there were four pools, one of which was indoors. The staff were very friendly and helpful and made us feel most welcome.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Val1945181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 November 2013

Me and my friend stayed in Leoniki this September and really enjoyed our stay. From the very first minute they welcome us with a smile - that's what you need after a long road behind.
Indeed some might say that rooms are in need of some renovations. But I should admit that for people who come to Greece to have fun, too see Crete and NOT staying all day long in a hotel - this place is good. Really. We have stayed in apartment so we also had a possibility to cook but we only had a cup of tea once when we just arrived. Never had time for that. I came to Greece to spend lovely time and not to cook, but to taste, to feel, to live in heaven. :-) When there's so many good places with such a perfect cuisine, why do I need to cook?! + we have had a perfect place to sit outside and enjoy the evening with glass of wine or the night stargazing or the morning with cup of coffee - which is really lovely. Bathroom was big and clean, towels have been changed all the time, even when we took one to the beach they still left two clean towels for us. When we have found small issues to be settled, they settled them shortly. Staff is really friendly and helpful. Front office manager gave us a map and a lot of tips where should we go when we rented a car. That was really great and really helpful - much appreciated. We took only B&B so I cannot say anything about dinners, branches or something (when you take a car - you'll never know where and when you will eat next time =D ) But breakfast was good and manager who was looking over during the breakfast was really friendly and nice. I was deeply sorry that I don't like to eat a lot in the morning time - couldn't try everything. ;-) For dinners - we fell in love with Vergina Taverna, same road side but closer to Rethymno. Chef salad and Vergina special meat are splendid. We loved it. But everything was reeeaaallly tasteful there. Back to hotel. What else? Sauna, jacuzzi and pools are free but only until 7pm so unfortunately we cannot say anything about this areas (usually we came back much later to the hotel). We saw them - so they have a gym and sauna and this looks nice. Pools are nice and in September there were always a lot of free space which is also nice. But in fact - we never used them since the sea is so close. :-) Yes, you need to cross the road and it will take like 5 minutes to reach the beach. haha. not really far if you're not semiretired. ;-)
Oh, yes. In September there is no big need in aircondition for me though we used it once and it worked perfectly.

  • Stayed September 2013, travelled with friends
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Helpful?
1 Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2013

We booked through Club la Costa and had a great stay. The apartment was clean and comfortable, we avoided half board and ate twice in the restaurant eating other meals in the easy to reach tavernas and restaurants, cooking in the apartment as well. Local supermarkets were well stocked. Beach fantastic although a little stoney in parts and shelved very steeply to be aware of. We did some excursions and some exploring indecently and had a relaxing stay. Would certainly visit again

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku, Finland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2013

Very helpful staff, rooms were clean, location was ok, 6km to Rethymnon, but easy to reach by bus or walking, or with rented car. Nearby many nice restaurants and bars and beach was good. At Octoder, even though weather was goos, 25-30 C and sunny, the swimming pool water was a bit cold. There was one inside pool, with heated water. The beds were a bit too hard and pillows as well and I hate, when there is two beds a side, but they are not tied together, so you keep falling between them.

  • Stayed October 2013, travelled with family
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Helpful?
Thank AnttiFE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 October 2013

We had booked one week here for the last week of September and we ended up only staying for two days and went back to Rethymno.

The service was terrible, food was mediocre and the rooms were run down and shabby. We had booked a two bedroom but when we checked in the front desk fellow took us to our room and it was only a one bedroom. My Mom told him that we had booked a two bedroom and he immediately became defensive and said thats up to RCI, its not our fault. I would have expected atleast "I will look into that and see what we can do". The bathroom stunk and when you ran the water it smelled really bad. They say they have three pools but only one of them is decent.

When we registered they told us about their organic farm and that all of the food at the buffet was from the farm and traditional Cretan cuisine. You could then sign up for half board which we did. We had dinner there the first night and it was nothing special. We had already been on Crete for two weeks and had fantastic meals everywhere we went. The next day we cancelled the half board and ate at the local restaurants which were much better.

The hotel says its "steps from the beach", when if act its about half a kilometer away down a scraggly pathway. The town of Plantanias is nothing special although the beach is fabulous. I would strongly recommend staying in Rethymno which is about 10 KM away. It has fantastic restaurants, wonderful hotels ( stay at Palazzo Vecchio ) and lots of shops and things to do.

  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lovegreece01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Leoniki Residence

Property: Grand Leoniki Residence
Address: 197 Leoforos Machis Kritis, Platanias, Rethymnon, Crete 741 00, Greece
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon > Platanias
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#2 Luxury Hotel in Platanias
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Leoniki Residence 4*
Number of rooms: 145
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Also Known As:
Leoniki Residence Hotel Platanias
Leoniki Residence Rethymnon
Leoniki Residence Hotel Rethymnon
Grand Leoniki Residence Crete/Rethymnon Prefecture

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