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“Tyrolean charm in the sky”

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Top Hotel Hochgurgl
Ranked #2 of 4 Hotels in Hochgurgl
Certificate of Excellence
Reviewed 29 February 2012

The Top Hotel in Hochgurgl is a ski-in/ski-out hotel right on the piste, with a wonderful southern orientation and great views. The chalet type hotel is old fashioned Tyrolean in style, very very cosy and several of the rooms have really well-functioning fireplaces that are easy to light. Unfortunately we did not have time to try the spa-wellness facilities, but the giant outdoor jacuzzi set in the snow certainly looked very inviting. The ground floor of the hotel houses the skishop and skilockers, which completes the feeling of convenience. The hotel operates under a halfboard concept if you want. And the halfboard dinner was wonderful, with good choices and no feeling of dining hall at all. The 'Speisesal' was actually arranged over several smaller salongs/rooms, and it really felt like an intimate à la carte restaurant. Great lunch-time outdoor serving in full sun. Very dog-friendly hotel. Really friendly and super service-minded staff throughout the hotel, some of the best service we have had in a long time. The lobbybar makes a GREAT gin&tonic, try the Martin Miller gin, with sliced fresh strawberries and a dash of black pepper, your choice of tonic. Only serious downside was that smoking was allowed in the lobby bar, which is really the only hang-out in the afternoon or evenings after dinner. It got quite smoky very quickly, which made us opt for retiring to the room instead. We would definitely go back with the kids another time, if they change their smoking policy.

  • Stayed: February 2012, travelled as a couple
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1  Thank LaDanese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 103 reviews

Reviewed 1 February 2012

This was our fourth visit to the Top Hotel. This is a very special experience. It is a fine hotel with wonderful communal areas and fine cuisine. The hotel is right on the slopes and you fall out of the reception onto the lift and back again to the door when you are finished.

We booked a last minute trip in mid January. The package was for 5 nights. Because the hotel is an hour and a half from Innsbruck airport we managed to get on our skis by lunchtime on the first day and also skied on the morning of our departure so it felt more like a full week. Skiing in Hochgurgl and Obergurgl is a bit limited and good skiers could ski all the runs in one day. There are very few difficult runs and the resort is best for intermediates. You could not describe the slopes as pretty because it is so high the resort it is above the tree line. On the flip side it is very reliable for snow. A weekly ski ticket allows you to ski in Solden for one day for a 10 euro surchage, which provides some variety.

The hotel is a definite attraction. The main bar and reception area is a rustic delight. Lots of wood mixed with fabrics that are a pleasure to behold. Our room was comfortable and functional although it was one of the cheaper ones. It had a small separate seating area and a bath and shower. The bed was very comfortable and it was quiet except for the lift being in close proximity but that wasn't too much of a problem.

The SPA is very special with a decent sized swimming pool, three saunas, an outside and inside jacuzzi, a wet room and a cold room. It also had a relaxing room with heated water mattresses to relax on afterwards.

The restaurant is excellent with some very fine dining. There is a separate 'relais Chateaux' menu but the standard menu was quite good enough. The breakfast too was faultless with true fresh orange juice.

If I had a complaint it was that the place is a bit impersonal. They don't seem to remember whether you are return visitors or not. This is probably because this is quite a large hotel with a high staff turnover. All in all this is a hotel that you come away from thinking you have been somewhere special.

  • Stayed: January 2012, travelled as a couple
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2  Thank tennisnuts1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2011

It is a nice hotel , especially the location with access to the lifts in front of the door.

SPA is nice

Food is nice although they would not deserve a michelin 1 stars.

Staff is very medium with sometimes unfriendly people

Staff is only friendly with German and Austrian. The rest (Benelux, UK, etc. ) is just an extra income. A very big income because very expensive .Not worth

Stayed: February 2011, travelled as a couple
7  Thank BaltazarBrussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2011

My wife and I have just returned from the Top Hotel. It was brillaint in all respects, the staff were 100%, food was superb, and the owners of the Hotel, The Scheiber Family, were very friendly too. We had a suite that overlooked the piste and down the valley too. We even had our own log fire with "real wood", not a fake gas one.
Well done on your 50th Anniversary which you celebrated on the 5th Feb, looking forward to the next 50 years. Thank you for making us both feel so welcome.

  • Stayed: February 2011, travelled as a couple
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Thank TheNobles58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2010

We stayed a few times at this hotel over the last 6 years and had mixed experiences. Mixed most of all in view of the price performance ratio.
In essence the hotel has everything it needs to be a great place to be. Location is superb. Ski in and ski out, inside parking, great sun deck, inside ski shop, great wine list, good food and a charming old hotel well updated but still breathing the Tiroler atmosphere. However when it comes to service and organization one must conclude that the staff isn't able to meet the standards one may expect , not to say may demand, from a five star residence. Overall it is okay but just a few times too much goes wrong. Staff is more than willing to correct but it is simply not an excuse for what goes on.
Hochgurgl is situated at the top of the mountain and very small. No shops available one needs to go to Obergurgl. At night nothing is on.
It is certainly not a place for families with young children.
Ski area is above average.

  • Stayed: March 2010, travelled with friends
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1  Thank globetrotter1311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2010

We thouroughy enjoyed our stay. The hotel has had a number of modern renovations without loosing the character of the Austrian feel. (Photo's on this site are not up to date, check out the hotelsite directly.) For everyone who enjoy good food, wonderful skislopes (directly from the hotel accessable), very well trained staff, relaxation in spa's and nice ambiance we recommend this hotel. We will defenitly happily residate here again!
The only minor thing was that I (female) missed a handshower in the shower.

  • Stayed: February 2010, travelled as a couple
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Thank LindaValois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank dsf4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Top Hotel Hochgurgl

Address: Hochgurglerstrasse 8, Hochgurgl, Obergurgl 6456, Austria
Region: Austria > Austrian Alps > Tirol > Obergurgl > Hochgurgl
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Hochgurgl
Price Range: £266 - £609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Top Hotel Hochgurgl 4*
Number of rooms: 63
Official Description (provided by the hotel):
.The Top Ho­tel Hochgur­gl is lo­cat­ed at an al­ti­tude of 2150 m in the high­est ski­ing vil­lage of the alps and be­longs to fam­i­ly Scheiber since 1961. The slopes of the Ober­gur­gl-Hochgur­gl ski­ing area- sev­er­al times distin­guished as one of the 10 Best Ski­ing Ar­eas in the world-strech out di­rect­ly in frot of the ho­tel. On the sun­ny side of the moun­tains you will find the on­ly ho­tel with peace, com­fort and ser­vice of an in­ter­na­tio­n­al Ho­tel. ... more   less 
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