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“The perfect hotel for your next ski trip in Andorra!”
Review of Hotel Palome

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Hotel Palome
Ranked #1 of 4 Hotels in Erts
Certificate of Excellence
Reviewed 1 January 2013

Being just a 2 min drive from the chairlift to the slopes of Arinsal (Vallnord) makes Hotel Palome a great place to stay for a ski trip in Andorra! It is also only a 15 min drive into town where all the shops are to grab some cheap tax free alcohol and tobacco :) (there is also a free shuttle bus that stops out the front) The hotel itself is very nice, modern yet cozy, with good size rooms that are very clean and have a small balcony. The staff were super friendly and helped organize the days skiing. There is a ski rental shop next door and if you book through the hotel, your entitled to a 10% discount. Breakfast was good with a good variety and freshly prepared. The half board option includes a dinner menu, with a few options of an entree, first and desert (drinks not included). All in all a great hotel!

Room Tip: room 204 had a strange smell on occasions...
  • Stayed: December 2012, travelled as a couple
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Thank umeshsath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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40 - 46 of 346 reviews

Reviewed 15 October 2012

Hotel Palomé is located just a few kilometres from the centre of Andorra (by car it's between 12 and 15 minutes), in the quiet town of Erts, just a few steps away from the famous ski areas of Arinsal and Pal (Vallnord area).

When we arrived at midnight, we didn't find a place to park directly (because the hotel was fully booked), so the friendly receptionist helped us park the car in front of the entrance. Then, he explained us all there is to know about the hotel, and gave us our hotel keys. We went upstairs and were astonished by the room; I've been in quite some four star hotels, but this was definitely worth five stars: the room had wooden floors, a very spacious shower area with all the necessary amenities (shampoo, conditioner, shoe polish, a very good hair dryer, etc.), there was a cosy sofa, and minibar with free drinks (including Pepsi, Kas Lemon, water and a bottle of red wine).

The hotel is located next to a small river, which is immediately relaxing since you can hear the water when sitting on the balcony of your room, and that combined with an excellent mattress made us have an excellent stay. Wifi is also available in the entire hotel, and the rooms give you a very cosy feeling, so we just loved our stay! Very highly recommendable!

  • Stayed: October 2012, travelled as a couple
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1  Thank MiguelMeyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2012

What a challenge to find a romantic boutique hotel in Andorra. At just over 35 (smallish) rooms, it's not what we were after but we run into Hotel Palome by chance and what a delight! We loved the combination of the outdoors in tune with the mountain environment and the modeern and elegant decor.

To top it up, the discreet staff works marvels and we were lucky to had long conversations with the owner. Needless to say, we extended our stay an extra night!

Highly recommended,

  • Stayed: September 2012, travelled as a couple
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Thank JordiEnkosi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

We stayed 1 night in a suite. Early August didn't appear to be high season in Erts. When we arrived there were only a couple of cars parked outside. Despite few guest, we were served an excellent lunch upon arrival.

Both the living space and the bathroom in the suite was big end comfortable. It looked very fit for a long time stay during winter time, with ski clothes and boots etc. The decor was rather minimalistic and functional. The air condition did not work during our stay, so we had to open the windows to get a comfortable temperature. Fortunately there were no mosquitoes and just little traffic noise. The public parts of the hotel were very stylish.

The restaurant was excellent, both regarding service and food. No reason to look around the village. The breakfast was served in the same room as well. A fixed plate was served at the table, with some extras that could be ordered free of charge. I prefer a buffet, but the quality of this breakfast was good enough to make me happy anyway.

We enjoyed both the hotel and the service provided and would not hesitate to recommend this hotel.

  • Stayed: August 2012, travelled as a couple
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Thank IWG72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

We made a trip to Andorra last december and really enjoyed it, the breakfast was perfect, the rooms were surprisingly wide and nicely decorated and we had a possibility to hear a tv sound in the bathroom! The views are spectacular, the zone is relaxing and quiet and there is a river nearby so if it;s not too cold you can sleep with the river smooth murmuring and it;s incredible))))

Room Tip: every room that faces the mountains
  • Stayed: December 2011, travelled as a couple
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1  Thank Cosh_n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2011

The Hotel is pretty small (35 Rooms and 7 members of staff) but that makes it even more intimate. We upgraded our room for a very small charge. (It was not skiing season so it was easy to upgrade). The room was quite large and luxurious, with a very beautiful view. The staff was very helpful and friendly. Overall, the experience was very rewarding.

  • Stayed: May 2011, travelled as a couple
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1  Thank alraees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2011

If you are looking for a warm welcome, a pleasant room, a lovely view of the mountains and well-prepared food (both breakfast and dinner), do stay at Hotel Palome. We were off-season, so that we were only one of two sets of guests at the hotel for the one evening. Regardless, we were warmly welcomed and every effort was made to ensure that our stay was lovely. The standard room is on the small side; but, the size is offset by a comfortable small loveseat and a desk chair in front of a flat screen TV. There also is a free minibar of soft drinks and water. Unfortunately, the room was extremely hot during the night and the staff advised us that the A/C, or cooling system, had not yet turned on due to the time of year. All in all, should we return to Andorra, we would try and stay here.

  • Stayed: March 2011, travelled as a couple
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1  Thank leigheliza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palome

Address: s/n Carretera d' Arinsal, Erts AD400, Andorra
Region: Andorra > La Massana Parish > Erts
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Erts
Price Range: £62 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palome 4*
Number of rooms: 35
Official Description (provided by the hotel):
A few miles from Andorra la Vella, the capital city, hotel Palomé is a one-of-a-kind destination whose charm is all about contrasts. Its designer silhouette stands out against a backdrop of peaceful, authentic nature. The wood and stone façade give way to an interior of cement, leather and iron . Its minimalist modern lines are underscored by thoughtful lighting that cultivates elegance and harmony throughout the establishment. Far from the noise and stress of the city, this charming hotel in Massana, Andorra, has 30 rooms and 5 suites with highly contemporary decor and furniture. But this does not detract from its 4-star comfort, nor from the space or the sublimely restful views of the countryside. Each room includes a double bed, air conditioning, digital satellite TV, telephone, Internet, minibar, safe, shower and/or bathtub or whirlpool tub, magnifying mirror, and hairdryer. They also come with their own free car park stall and a ski storage locker. After all, the distinctive Palomé Hotel is located near the ski resorts of Vallnord, Pal Arinsal and Ordino Arcalís, making it an ideal spot for winter holidays. Guests will also appreciate it during other seasons because of its proximity to pitch-and-putt (golf) courses and villages with an active night-life. Because it is near Andorra la Vella, the hotel also makes it easy for guests to enjoy the city's old-world charms at their own pace. Access for mobility-impaired guests. Lift. Wifi throughout the property. ... more   less 
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Also Known As:
Palome Hotel Erts
Hotel Palome Andorra/Erts

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