We booked and paid for a dbl ensuite room with The Carnarvon Lodge 3 weeks before. On arrival we knew straight away all was not as it seemed in the pictures we had seen on the internet, apart from smelling bad the place looked dirty and messy.The owner Anthony had a blank look on his face when we said we had booked a double room with an ensuite, he went away into his office for ages then came out to say he had no room for us, on asking why he said he did not know only that all the double ensuite rooms had been booked out. He did however offer us another room. He took us to the room opened the door and the smell that came from the room nearly made me throw up, cats pee, smoke and body odour it was disgusting, the sheets were filthy and messy and there were 2 old towels chucked on the bed. I told him there was no way we would be staying in the room and we wanted our money back. He agreed although he looked suprised and obviously could not see what all the fuss was about, he said he could not smell anything in the room. I cannot understand why Anthony Cheng is allowed to run such a digusting hotel and get away with it. Maybe health and saftey should pay them a visit.!
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- Also Known As:
- Carnarvon Lodge Kirribilli, North Sydney, Australia