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“A return trip”
Review of The Buck Inn

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The Buck Inn
Ranked #3 of 5 Malham B&B and Inns
Reviewed 9 July 2013

We revisited this pub after a very wet trip last year. Since our last visit the far boot bar has been transformed into a child friendly coffee/bar ideal for families and ample space to eat with young children. Young people would enjoy this side of the pub as it has a duke box. If the weather is fine you can sit outside in the back courtyard. The meals we had were very good although the steak was on the pricey side. Our breakfast on both mornings were very good and although we did wait on the Sunday it was all part of a relaxing weekend. I'm sure that if you mention you wanted a quick breakfast the staff would have obliged. Our room had been refurbished and the wonky shower replaced A brilliant pub to start a walk around the Malham countryside. We will return!

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Jjab S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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428 - 434 of 651 reviews

Reviewed 28 June 2013

Apparently the landlord and landlady were on holiday during our visit - "Odd choice of vacation time for someone in the hospitality industry" was my first thought on learning this. In no time at all, I realised that they do not understand the concept of hospitality at the Buck. Our room was awful, dingy, dark furnished from a junk shop as far as we could tell - topped off by the biggest and most hideous picture in a hotel which seems to favour large and hideous pictures. The room was also at the front of the hotel so the security light ensured that it was filled with a horrid orange glow and the chat and laughter from the smokers congregated outside made sleep impossible. The miniscule heated towel rail in the shower room was part of the heating system and as the weather was warm, was not turned on. This meant there was nowhere to dry the damp towels leaving us no choice but to ask for fresh ones after two nights. The food was never as advertised - a dollop of ice cream substituted for an amaretto biscuit (Creme brulee and ice cream?!), whipped double cream instead of clotted and chips instead of the 'bed of creamy mash'. If you do choose to stay here, don't compound your error by ordering the Eggs Benedict for breakfast - the muffin was so dry it would have shattered if dropped and the eggs were like bullets. On our last morning a basic cooked breakfast - sausage, bacon and egg took them 45 minutes to prepare - they told me the chef was new and flustered! The Guinness was dreadful and the other beers indicated the need for a new cellar man - fast. When we checked out we were not asked if we had enjoyed our stay so I asked for a comments book - I was told to use TripAdvisor - I did warn them they may not want to see the comments I wished to make on TripAdvisor but there you go.

Room Tip: Choose one elsewhere.
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  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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11  Thank Gwen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2013

Popped in here for a quick drink during a visit to Malham and felt very welcome. Reasonable prices considering the location and nice stone floors so you don't feel guilty for wearing muddy hiking boots. Nice and friendly staff.

  • Stayed: June 2013, travelled with family
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Thank MojoFones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013 via mobile

Stayed in Malham and drank in this pub which looks after its ales perfectly. The Timothy Taylors Landlord is by far the best I've tastes.. However it does the Golden and Theakstons best too.. Didn't eat but food looks great and plentiful

  • Stayed: June 2013
    • Location
    • Cleanliness
Thank sidmackem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

After a great walk called in for a drink and a meal .Not able to eat as it was 5pm and they do
not serve food till 6pm !! So had a drink in the hikers bar -a pint of copper dragon and a glass
of average red wine at an incredible cost of £10 !!!
Sat outside at the rear in an area that was very poorly furnished with plastic plant pots and
plastic ivy.
Noticed my pint glass was badly cracked and the glass only was changed.
If this pub was not in a great position in a very popular area it would have been boarded
up long ago.

Stayed: June 2013, travelled as a couple
11  Thank stevemardon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

Staying at the nearby YHA we eat hear three nights .As we walked in we were greeted by friendly staff ,we chose to eat in the lounge .The menu has a wide range but would have liked to see daily specials !!The chicken fillet was very tasty ,and the pies so good we had them two nights running !!

  • Stayed: June 2013, travelled with friends
    • Value
    • Service
Thank Mary38677
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Came with some friends to Malham today to see the Safari but it was marred by terrible service at the Buck Inn. After trying to order food at 11.55 and being turned away "because we don't take orders until 12.00", we ordered food at 12:05 and having watched everyone around us get food, had to go ask at the bar at 12:55 where our food was. The manager came back and stated "We don't seem to have an order for table 15" checked the till and went back to the kitchen. She came back and gave the excuse "We've got a shortage of plates" but nobody from the staff came to tell us about any delay. We were told it would be five more minutes but 15 minutes later still no food. People who ordered after us had finished their food by the time ours arrived. The meals arrived without all the advertised sauces and dips and it felt like they had been rushed out because they had been forgotten.

In the end I asked for some money back on our bill (as had we not paid up front we would not have been happy to pay full price) and was given £5 (£2.50 per family). Based on the amount we had spent and the service we had received we felt that £5 per family would have been more appropriate but was told by the manager "That is all you are getting, we are a small business" and "I will not discuss it further!". My friend went to ask about getting some money back too and was told that we had to split the £5 and again she would not discuss it further.

I understand you are "a small business" but treating customers like this is rude and you need to own up to mistakes in your kitchen. If you are so small you should be bending over backwards to keep our custom.

Not impressed!

Oly Scott & Family
Sam Harvey & Family

Room Tip: Didn't stay in a room just had food!
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  • Stayed: May 2013, travelled with friends
    • Value
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12  Thank animator811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Buck Inn

Address: Cove Road, Malham, Yorkshire Dales National Park BD23 4DA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Yorkshire Dales National Park > Malham
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 5 B&Bs / Inns in Malham
Price Range: £56 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Buck Inn 3*
Number of rooms: 11
Official Description (provided by the hotel):
Built in 1874 on the site of an old coaching inn. The Buck is set in the centre of the picturesque village of Malham. The landscape is breathtakingly beautiful and quiet, offering you a break from the noisy cosmopolitan life of the big cities. Yet its only a short drive from Leeds, York and greater Manchester. ... more   less 
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Also Known As:
Buck Inn Malham Hotel Malham
The Buck Inn Malham, Yorkshire

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