I arrived here at around 2.20 on a Tuesday afternoon and ordered two cheese sandwiches. I had to leave at 3pm to attend a prior engagement but I thought 40 minutes would be more than enough time to have a sandwich. Anyway, I started to worry after a customer complained at the bar that she had "been waiting ages for some sandwiches". This place was dreadfully understaffed with only one person taking orders, pulling pints, serving food and clearing away. I frankly felt quite sorry for her as she was rushed off her feet and had to apologize numerous times for something that wasn't her fault. This is a management issue where they obviously need to hire more bar and kitchen staff. After 40minutes I explained that I had to leave and I got a refund no problem but only a half hearted apology. Do not come here If you want a quick pub snack because I imagine if we had stayed we would have had to wait over an hour for a cold sandwich which is rediculous. Management - sort it out !
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