My partner and I booked this hotel through Wahanda as a pamper break for our first year anniversary. We called up early to book in our treatments and were expecting a spa experience.
We arrived on the day to find that our treatments had been booked for the wrong month and they could not fit us in (Hotels fault) so we decided to go and check the facilities. The 'spa' that we were expecting was a small gym with hardly any equipment and a sauna that looked like it had been built in a cupboard. That was all! We complained to the front desk who arranged free drinks for us, but could not refund us. And promptly left, our special day ruined. We then called Wahanda to try and get out money back, with no luck. And then went straight to the hotel who also refused to give any sort of a refund. We travelled all the way from peterborough and back, and they did not even offer to cover our travel expensed. Just offered us another pamper day?!
- Official Description (provided by the hotel):
- 2017 is Hull’s year, the Hallmark Hotel Hull is the only place to enjoy it from. The hotel has dramatic views over the iconic Humber bridge and is located just a short 10 minute drive away from Hull city centre. There is plenty of on-site parking at the hotel, along with free Wi-Fi, 95 bedrooms including family suites, 17 acres of wonderful grounds and even a helipad is available for helicopter access to the hotel. Why not enjoy a delicious meal in the Brasserie or wine bar or relax by watching BT Sports from the comfort of the lounge. Unwind with the help of the beauty/fitness/treatment rooms, sauna and gym. The hotel also has five meeting rooms with capacity for up to 200 delegates and some beautiful grounds, ideal for wedding photos. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Elizabeth Hull
- Hallmark Hotel Hull North Ferriby, Yorkshire