The Grove is living proof that real customer care and satisfaction is alive and well. The real test is not what goes wrong, but how quickly it gets sorted out. The couple of things that we were not happy about (things go wrong, either through people or things, not doing what they are meant to, accept it) were sorted out double quick -which is rare in itself- and beyond our expectations. Care and attention throughout from reception, bar, restaurant and check out and great food to boot! Great location for exploring a quietly charming and friendly area. No hesitation in staying again. Oh, lovely garden!