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“Fabulous location but lacks lustre and poor service”
Review of Dalhousie Castle

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Dalhousie Castle
Ranked #1 of 1 Hotels in Bonnyrigg
Reviewed 13 May 2014 via mobile

My daughter selected this location as a castle was very tempting for a wedding venue. Needs updating and TLC rooms had basic amenities but expensive prices. Resident services were poor or non existent . Short of staff in all departments

  • Stayed: April 2014
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1  Thank spabreaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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748 - 754 of 1,391 reviews

Reviewed 11 May 2014

After getting married at Doxford Hall we were given a free night away at Dalhousie Castle.
After a day out in Edinburgh we headed to the castle, the first view as you pull up the drive is amazing, such beautiful place set in beautiful grounds.
Once we checked in Jordan showed us to our room and how everything worked, all the staff were very friendly and knowledgeable.
We at in the Dungeon that evening and the food and atmosphere was brilliant, perfect or a romantic night away.
The rooms are great too, really well decorated but you still feel like your in a castle, there was a wedding on but because of the foot thick walls you couldn't hear a thing.

  • Stayed: May 2014, travelled as a couple
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Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

Stayed here for one night at then end of April as a romantic interlude for my husband an myself. It exceeded all our expectations. The room was stunning, the staff extra friendly (ask for Pete to give you a tour of the castle and tell you some of its secrets) and the overall atmosphere fabulous. I would recommend this place to anyone!

  • Stayed: April 2014, travelled as a couple
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1  Thank RossCaroline59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

Stayed Saturday 5th April for one night and most impressed with the whole experience. Impressive castle in a beautiful setting, this stay was booked through a special offer from itison (paid extra for staying Saturday night), I really hope there will be another similar deal soon as I can't wait to go back! The room had a feature stone wall and a most comfortable bed, the service from waiting staff for dinner and breakfast was exceptional in addition to most helpful host Jordan. Our itison offer included dinner and bottle of wine in the Orangery restaurant, table booked for 9pm but when we arrived they were too busy, we were advised to have some drinks in the bar so thought we were in for a long wait, however half way through first drink we were taken to dine in the Dungeon restaurant - the setting is amazing and definitely a better option than the Orangery, the waiter who served us was most professional, efficient and gave 5 star service. Made use of the spa which was a lovely experience, although it is small there was no one else there whilst we were there. Hope to return to Dalhousie very soon.

  • Stayed: April 2014, travelled as a couple
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1  Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014

Me and a friend went for a spa day at the castle, we live locally so didn't need to stay overnight. Overall the castle is pretty impressive, has lovely views and has lots of character! The spa could do with a bit of a facelift if I'm being honest, one of the rooms doesn't work so really it only had a steam room and a jacuzzi bath which is a bit disappointing for a place like this. However our massages were really nice.
We went for afternoon tea in the orangery restaurant which was amazing, every part of it was brilliant and dietary requirements are very well catered for, as are likes and dislikes! Could not fault anything we had.
Really nice day but the spa is a bit of a disappointment.

Stayed: May 2014, travelled with friends
1  Thank ZoeScotland39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014 via mobile

I recently attended Dalhousie Castle for a wedding and thoroughly enjoyed my time. The castle grounds were amazing and the overall running of the wedding was first class. I'd like to thank all the staff who were extremely helpful especially the barmaid Ashleigh who was really friendly and ran the busy bar smoothly.

  • Stayed: May 2014
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Thank Paul T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

Wow, what a place. The old spooky castle with all it's history and menace is so full of character! Peter the porter provided added entertainment with all his chilling stories!

All the staff were excellent!

A+

Room Tip: The Wallace Room - Terrifying!
  • Stayed: November 2013, travelled as a couple
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Thank BBurkex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dalhousie Castle

Address: Dalhousie Castle grounds, Bonnyrigg EH19 3JB, Scotland
Region: United Kingdom > Scotland > Midlothian > Bonnyrigg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bonnyrigg
Price Range: £129 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dalhousie Castle 4*
Number of rooms: 29
Official Description (provided by the hotel):
Dalhousie Castle Hotel and Aqueous Spa is a magnificent 13th century fortress set within acres of wooded parkland on the picturesque banks of the River Esk. From the moment you arrive at Dalhousie Castle a warm Scottish welcome awaits. Whether relaxing in the the Spa, gathering in the library next to the open fire, dining in the vaulted 2 Rosette winning dungeon restaurant, or retiring to your chambers, you will always feel as welcome as the 'Laird'. ... more   less 
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Also Known As:
Dalhousie Castle Bonnyrigg, Scotland
Dalhousie Castle Hotel Bonnyrigg
Castle Dalhousie

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