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“A royal experience”
Review of Dalhousie Castle

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Dalhousie Castle
Ranked #1 of 1 Hotels in Bonnyrigg
Reviewed 5 August 2014

We spent one night at the castle - I had requested a room with stone walls as I wanted the total castle experience. The suite was amazing - a bit worn, but that is what I expected. The old well was in the floor of our lower level room and it truly felt like the real deal. We had our evening mean in the dungeon restaurant and the food was absolutely fantastic. Breakfast - also fabulous. The only thing I regret is that we did not arrive early enough to take advantage of the spa and massage services. That would have made the experience complete.

The only negative I had about the whole experience was the bathtub in the suite. It could use a good scrubbing and a few repairs. It did not feel clean enough to actually sit in the bath although for a shower it was okay. Everything else - very good. I would stay here again.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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743 - 749 of 1,429 reviews

Reviewed 5 August 2014

My wife and I stayed in Room 6. Beautiful. The service was out of this world and the evening meal was the best we have ever tasted. I could not recommend this venue any more highly. Will be back soon.

Room Tip: Any room will do.....just please visit. This venue is just perfect. The staff are a delight and the...
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Stewart A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We'd booked a themed suite for our wedding night (getting married elsewhere) back in December, checked a couple of months before our wedding day whether an early check-in would be possible to drop overnight bag off before our wedding because we'd be arriving late on the night of our reservation - reception staff said they'd make a note on our booking but couldn't guarantee this. Two days before our wedding day, I phoned after receiving confirmatory email of our reservation, to ask if early check-in was possible - only to be told our reservation would have to be cancelled due to a hotel policy that we were not aware of (don't allow more than one bride and groom to stay on the same night). Fuming! No help in finding an alternative venue to stay. Poor response from the hotel citing failings in their processes. That didn't help me get another hotel booked for our wedding night though did it.

  • Stayed: July 2014, travelled as a couple
    • Service
10  Thank 1206nmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

stayed here for 1 night during our honeymoon in Europe - was a lovely castle on nice grounds. Lovely room with a little lunge area to relax in - lots of charm and character. Didn't dine here but did have breakfast which was very nice. Staff were helpful and overall it was a lovely place to stay

  • Stayed: May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Had an amazing time at this hotel. My son and daughter-in-law celebrated their wedding here. The little chapel is perfect for a very personal ceremony. The hotel is beautiful and full of interesting and beautiful things. The staff were so friendly and very professional, nothing was a bother. Special thanks to Jill. She was so good at making sure everything was just perfect. Would recommend this hotel to anyone who enjoys feeling special. Thanks again

Room Tip: No lifts. Fabulous rooms, everyone is different.
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Lorna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

I was hoping for a truer castle experience. Instead, it is a fancy, modern hotel with some castle dining rooms. Definitely not worth the price. The food was excellent. The staff was friendly and helpful.

  • Stayed: May 2014, travelled with family
    • Value
    • Service
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

It is a very nice character hotel with some 40 rooms and 2 restaurants. It is our first stay in a castle and we stayed there for just one night but found it impressive. We went there after staying for 7 days at Edinburgh city centre and before we transitted to the Lake District. The taxi fare from the Royal Mile (near Ibis Hotel at the North Bridge) to the castle is about GBP23 (not GBP 18 as estimated by some others). We were at Room 15 (standard classic room) at the top floor - a small but clean and quiet room with view of the castle front. There was a wedding in the evening we checked in and the atmosphere was warm with laughters from the guests of the wedding party (but not noisy). The grand staircases are impressive, ideal for taking photos and videos. For guests with heavy luggages, avoid rooms at higher floors as there is no elevator and the staircases are fairly long. We reserved a table for dinner at the famed Dungeon Restaurant at the time of booking (we booked via thrid party online 3 months in advance). They allowed us to take photos/video throughout the Dungeon Restaurant before they started to serve dinner for the guests. Guests to dine in the Dungeon Restaurant were advised to wait at the Library for drinks (charged) and the menu some 30 minutes prior to the reserved time slot. Guests were expected to make order at the Library before entering the Dungeon. Allow 30-45 mins for staying in the Library as they need much time for preparing the drinks/food after the order. The food and service were fine but a bit on the slow side. The setting and dim lighting of the Dungeon Restaurant were spectacular and impressive for us -- a very quiet and romantic dining venue. Breakfast at the Orangery (another restaurant with big windows and glass roof) were fine as well. The reception staff of the castle were helpful but the night porter was a bit cool. They helped booking private hire to Edinburgh Waverly station after on our check-out upon our request and it was a fixed rate of GBP18. Free luggage storage after check-out is available. Falconry was interesting but overpriced. We knew of the haunted stories well before we arrived but our stay was peaceful and not disturbed! We also visited the outside of the castle ground rooms (which they called rooms at the Lodge) which are about 5 minute's walk from the castle. They were quiet but it appeared that guests staying there coundn't enjoy the lovely atmosphere and settings of the main caslte although the rate for the rooms at the Lodge was some 50% cheaper. It appears that booking with the castle direct is a bit cheaper and there is a greater chance of choosing the suitable room. The only shortcoming was that their free Wifi did not work well and connection was lost even we approached closer to the door of our room. A lovely and warm experience overall. Recommended.

Room Tip: Room 15 is small but decent and quiet (oveseeing the front view of the castle). For those who pursu...
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank HKBear88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dalhousie Castle

Address: Dalhousie Castle grounds, Bonnyrigg EH19 3JB, Scotland
Region: United Kingdom > Scotland > Midlothian > Bonnyrigg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bonnyrigg
Price Range: £74 - £222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dalhousie Castle 4*
Number of rooms: 29
Official Description (provided by the hotel):
Dalhousie Castle Hotel and Aqueous Spa is a magnificent 13th century fortress set within acres of wooded parkland on the picturesque banks of the River Esk. From the moment you arrive at Dalhousie Castle a warm Scottish welcome awaits. Whether relaxing in the the Spa, gathering in the library next to the open fire, dining in the vaulted 2 Rosette winning dungeon restaurant, or retiring to your chambers, you will always feel as welcome as the 'Laird'. ... more   less 
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Also Known As:
Dalhousie Castle Bonnyrigg, Scotland
Dalhousie Castle Hotel Bonnyrigg
Castle Dalhousie

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