We stayed one night for B&B.
Firstly, the negative: only upon receiving a confirmation by post were we informed that check in was 2pm. We needed the room lightly earlier as we were attending a wedding nearby which started at 2pm. I immediately rang the hotel and was told that that would be fine but there was an additional charge of £10. I was disappointed as surely the hotel could have absorbed this as a gesture if goodwill. But no. I suggested cancelling the room but was Informed in no uncertain terms that there would be a cancellation fee of £40. Disgraceful. What happened to customer service! The hotel wouldn't budge! They said they had to pay their staff extra. Rubbish!! When we stayed there was very few people booked in. They could easily have ensured a room could have prepared at no addition charge - they just wanted to profiteer.
The room was small but adequate and possibly refurbished in recent years. The bathroom was equally small but most definitely NOT refurbished in recent years, a low grade suite, cheap soap and shampoo, cheap towels too. The shower (over the bath) was the opposite of a 'power shower' and had a old fashioned curtain rather than a screen.
The staff were friendly. We requested an iron and it immediately appeared. I visited reception twice but no one was there but they appeared within minutes and were helpful.
The Full English Breakfast was adequate and tasty but nothing special. Cereals were of those individual tiny boxed variety. If you want toast, you have to make it yourself - not exactly what you would expect even at a low grade b&b!
The gardens are nice and there's plenty of car parking - but then there were very few people staying there when we visited - may be "once bitten, twice shy" as they say!
Over priced compared to similar hotels in the area for what you get, and an attitude problem.
- Official Description (provided by the hotel):
- We have our own membership at a local exclusive Leisure Club 5 minutes drive away. ... more less
- Also Known As:
- The Roman Camp Hotel Aylmerton
- The Roman Camp Inn Norfolk/Aylmerton