Visited this hotel for a few days get away from it all break. I booked through Secret Escapes for the first time.
Arrived at the hotel to be greeted warmly by the reception staff, who enquired about our journey and where we had travelled from. Just a nice little touch. After checking in, we headed off to our room. We were told to go into the second 'tower' and our room was on the ground floor. We entered the door with our room number marked on it, to enter a small lobby, with two doors, one of which was our room. What a surprise when we went in! There was yet another lobby/hallway with three doors. One was the bathroom, one was the bedroom and one was the lounge/dining area. What a bonus - we were in a suite. Very pleasantly surprised bearing in mind we had got a brilliant price! There was also a furnished patio area with an amazing view over the estuary. This place is gorgeous, in a fantastic location.
The staff are really attentive, seem genuinely pleased to assist in anyway possible and the service is second to none. We had to contact reception about a faulty bulb in the bathroom and within minutes of us getting back to our room, someone knocked on the door to repair it. Super fast service. My only gripe, and it is a personal one, but it would be nice to have a plug near a mirror in the bedroom, for us girlies wanting to blow dry our hair.
We had gone for the Dinner, bed and breakfast option and although there is a selected choice of meals for this, you can choose other meals, some with a supplement. The food is exceptional and offers a real variety with some amazing flavours. The wine menu is extensive and there is an option of a 'wine flight' which gives you the chance to try three different wines in smaller glasses, letting you discover different flavours and maybe finding a favourite. The service in the restaurant is brilliant, with all the staff in sync with each other, all seeming to know where each table is at with the meal and who is waiting for what. You never need to pour yourself a drink as the staff are there ready but are certainly not intrusive.
This really is one of those hotels where you feel special and where all the staff really can't do enough for you. I would highly recommend the Quay to anyone just wanting to get away from it all in a fantastic, relaxing location.
- Official Description (provided by the hotel):
- Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. ... more less
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- Also Known As:
- The Quay Hotel And Spa
- The Quay Hotel Deganwy
- Quay Hotel Conwy
- The Quay Hotel & Spa Deganwy, Wales