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“5 star service in a 3 star facility”
Review of Wainstones Hotel

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Wainstones Hotel
Ranked #1 of 1 Hotels in Great Broughton
Certificate of Excellence
Salem, Oregon, USA
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“5 star service in a 3 star facility”
Reviewed 28 July 2013

We stayed here one night on our coast to coast walk.

The staff was very helpful and friendly - they picked us up on the trail (and dropped us off the next day), and had helpful advice about the walk.

Food in the pub was decent - nothing stood out either way; pretty much the same as other pub food we encountered on our walk.

But the room, although clean and of a reasonable size, was charmless and run down. Problems included a broken chair, stuck window, coat hook that fell off the door, weak-flushing toilet, and a cold water tap that only delivered a small flow of hot(!) water accompanied by a lot of banging noises. The bath walls were apparently made of ill-fitting gray plastic panels. Room windows were small and high up on the wall since the car park was right outside (so although this provided privacy, it limited light coming in).

The building overall also isn't very appealing; although the core is an old stone house, it's been added on to with wings where cost seemed to trump charm, and the whole thing is surrounded by a big car park.

P.S. The manager told us that the plumbing fittings were scheduled to be replaced the day we checked out.

  • Stayed July 2013, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Sashazur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Albury, Australia
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 July 2013

We stayed at many hotels while walking the coast to Coast. This was a low point. It was very tired and stuffy. The bar smelt musty and the meals were average.

The service was friendly. The high point was the delicious Stilton sandwich for my packed lunch. This was my high point lunch for the 15 day walk!

  • Stayed July 2013, travelled with friends
    • Location
    • Sleep Quality
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Helpful?
Thank dotcrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2013

Booked online last minute, just fancied getting away. Arriving fairly late, we were pleased to find that the Wainstones served food up until 9.30pm, which is great. Our room was comfortable and clean, had a good nights sleep. We'll be back. Thank you.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank RedeLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2013

My husband and I received a warm welcome and were allowed to check in before 2pm into a pleasant but dated bedroom number 24 which had net curtains obscuring the view to the LPG tanks in a side yard.
Our tired, wet, overseas friends who arrived later that afternoon had walked 12+miles but were treated in a business-like manner and I was not impressed. Everything worked well in the en suite and bedroom. There was a choice of 3 real ales and a very large eveningmeal menu. Good food, slowly served. There seemed to be no proper downstairs sitting room/lounge, which was a shame. All the downstairs of the hotel seems to be laid out as tables for dining. Hardly any room to stand at the bar, let alone perch on bar stools...it was all for serving meals. Fresh flowers were a lovely touch in 2 places.
The cooked English breakfast was very good, except for the dry, overcooked grilled kipper and the awful cheap 'brown' bread used to make the toast. A shame, because there was no shortage of jams, honey, Marmite and butter to put on the toast. I wish we'd asked for croissants or white bread toast instead. Efficient settling up of the bill.

Room Tip: Room 24 was at side of building. No view, but quiet. Dated decor, but clean. Nice white cotton sheet...
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  • Stayed June 2013, travelled with friends
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Helpful?
Thank 26Smithy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2013

We stayed at Wainstones Hotel for four nights recently and found it a very friendly hotel. The staff were very helpful and our room, although rather small, was spotlessly clean and comfortable. The decor is not contemporary. The breakfasts were very good; I had the omelette and my partner had the kippers which he said were delicious. Great Broughton has two pubs and we ate twice at the Bay Horse which is fabulous. We also ate at the Black Swan in Kirkby which is in the next village (10 minute walk) and this too was really lovely and a bit cheaper.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank Dirand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2013

I wouldn't normally write reviews (just read them) I was a guest at a wedding held at the hotel and stayed for two nights. As I learned while up here in the north " The place is class!" The staff we very accommodating and attentive. The room I stayed in was small but very clean with all the facilities one would expect. I would think that given it's an historic building that the room sizes couldn't be changed anyway. In fact this heritage setting was one of the things that made the wedding and dining afterwards so wonderful. To the staff - well done and thanks for great weekend - you're all class!

  • Stayed June 2013
    • Value
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Helpful?
Thank Lennyb1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 June 2013

We stayed at The Wainstones Hotel while walking the Coast to Coast. We phoned ahead and were picked up from the car park at Clay Bank very promptly by a friendly lady. When we arrived at the hotel we were quite wet and, although they were also catering for a wedding at the time, the staff couldn't have been more helpful. They tumble dried some of our wet things and hung the rest up to dry. They also gave us newspaper for our boots and then took them to the drying room. Our room was very well equipped and clean with some fruit provided as well as the usual tea, coffee and biscuits which was a nice touch. There was plenty of hot water for a long soak in the bath and the bed was comfortable. We ate at the hotel in the evening and the staff were very friendly and obliging and the food was really nice. The breakfast was good as were the packed lunches which included sandwiches with tasty fillilngs. We were then taken back to Clay Bank at a time which we had arranged the previous evening. All in all it was a very pleasant stay mainly because everyone there was so nice and we would definitely go back there again.

  • Stayed May 2013, travelled as a couple
    • Value
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Helpful?
1 Thank gill2001c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wainstones Hotel

Property: Wainstones Hotel
Address: 31 High Street, Great Broughton TS9 7EW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Great Broughton
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Great Broughton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Wainstones Hotel 3*
Number of rooms: 24
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Also Known As:
Wainstones Hotel Middlesbrough
Wainstones Hotel Great Broughton, North Yorkshire

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