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“Awful night staty thanks to other people staying on 1st floor”

Old Mill Apartments
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Old Mill Apartments
St Neots Cambridgeshire
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Awful night staty thanks to other people staying on 1st floor”
2 of 5 bubbles Reviewed 8 March 2014

The setup for the Middlesbrough option is good, easy access and pleased they put us on the ground floor with a baby. The room were clean and tidy and of reasonable quality including freeview tv, kettle and microwave. Located well next to shops. All was looking good until the night time when people on the first floor were noisy around 9 p.m. to 10 p.m. however nothing compared to the shocking chanting, loud conversations, alchol fueled antics from a group on the first floor. I would have normally challenged this however the door had no ability to lock from the inside! We reported it to the owners who said oh well thats the public nothing we can do after the event. Well no number was provided to ring for issues and no through investigation.

Well if thats the attitude then others should know it!

I would never go hear again and other should be weary of this.

Room Tip: Ask for a 24 x 7 number to call should you get people staying making such horendous noise.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RichardBourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

Traveller rating
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    7
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 14 July 2013 via mobile

There is absolutely no way these people should be allowed to market these as The Old Mill Apartments. They have nothing to do with The Old Mill B&B other than that's where you pick your keys up! After a 15 min drive you will find the apartment are on a new estate with some rather 'dodgy' looking shops and a huge supermarket next to them. Our apartments absolutely stank of stale smoke, so much so that we simply could t bear to stay any longer to even make breakfast. So so so glad we only booked one night.

Overall, awful and a complete con. Thinking of ringing trading standards as they are quite obviously mis advertising these. They are not 'luxury' by any stretch of the imagination. 'Scummy' would be the word I would use!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lancashireguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Yarm hotels

cockermouth
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed 13 May 2011

Terrible accomodation for £66, I was put in a featureless room, it was a hot day and there was no means of ventilation, no toiletries, the plug in the sink didnt open and the floor was dirty. The owners are rude and aggressive and to cap an awful experience they wanted an additional £7.50 for breakfast! Worst experience of my life!!

Room Tip: avoid all together
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  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank gazzer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 22 October 2010

poor welcome, two single beds pushed together, no mattress protector, duvet did not fit over the two beds, brown throw stained, two pillows on bed spare ones had no covers, only one bedside lamp, one chair, no hairdryer in room, thin walls.. heard everything. £90 wasted.

  • Stayed October 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank anita87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grimsby, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 5 August 2010

Phoned up to say my father had been rushed into hospital, that I understood the 14 day payment policy (the trip was in 4 days time) but could I have the trip at a quiet period later , although could not give an exact date due to my fathers condition. The lady was very nice and said she would ask her boss and get back to me. A phone message was left the next day to say they would be taking the money (fair enough but no mention of a re-book). After another phone call another girl said she would ask too( I said keep it open for us if we have to pay anyway.) 24 hours later its booked up and they would not let us transfer it as a wedding gift to friends. I never queried having to pay but you think the owner would have made a small concession. Sorry to slam the phone down on the staff it was bad of me and I would like to apologise to her. At least dads on the mend.

  • Stayed August 2010, travelled with family
    • Service
Helpful?
6 Thank Gazzerpre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed 31 May 2010

We wanted to visit,at short notice, family in Yarm.Our favourite hotel was fully booked so I looked on the internet and found the Old Mill Apartments. Knowing the area
we knew the one we chose was on a vast newly built housing estate but it was close to where we wanted to be.
Check in at The Old Mill was very friendly and I am glad I asked about hair dryers as the receptionist lent us one for the night. The map she gave us to find the apartment was not very helpful and it took us ages to find it.When we arrived we had to park in a visitor's parking place as all the parking bays are labelled. The apartment was warm enough but we did have problems with hot water. I would say that overall if it had not been marketed as a luxary apartment, we would have been satisfied. The furniture in the living area is functional but tired. The kitchen is very basic and I did complain that there was nothing to clean up with ( liquid soap,dish cloths etc) so we had to clean our plates in soap less tepid water. The bathroom likewise had very little in the way of 'luxary'. Shampoo and bath liquid was supplied in large plastic bottles from Asda! Towels were white once and thin. The bed though was a futon and proved surprisingly comfortable. There were two double bedrooms though the second bedroom was a small double.
All in all at £90 for a night it was value for money but do not be fooled into thinking this is luxary in any shape or form. It would be better if they marketed these apartments differently then people would not be disappointed when they arrived as they do fulfill a purpose.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank JMJAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 9 April 2010

This apartment was so basic, it had old furniture they must have brought from an opp shop... The website states they have a freezer and a dishwasher and washing machine... had NONE of these... when i contacted and emailed them about it they said "oh it doesnt say we have all of those" so they dont even know what their own website states. Although then they turned around and said, we have 3 other apartments if you had told us you wanted one of those appliances we would have put you in one with those appliances. "HMMM" so you stuck us in the worst apartment you had? False advertising. We had no hot water, the hot water boiler was off when we got there, turned it on, still didnt give us hot water in the morning... they didnt seem to care, no refund no sorry... just "we will take note of this for future"
Pathetic. Bad customer service, the beds were cheap futon crap that fell apart, the towels had pubic hair all in them. They give you budget asda hair shampoo half used. This is meant to be 4-5 star? Hahaha, i would rate this 1 star. I have stayed in a travelodge before and believe this was luxury compared to this apartment.
Worst stay ever, glad i only stayed one night.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MelbLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old Mill Apartments

Property: Old Mill Apartments
Address: Yarm, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Yarm
Hotel Style:
Ranked #6 of 7 Speciality Lodging in Yarm
Number of rooms: 7

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