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“Accommodation Issues, Food Incredible”
Review of Dalmunzie Castle

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Dalmunzie Castle
Glasgow, United Kingdom
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Accommodation Issues, Food Incredible”
Reviewed 19 November 2013

The food here is astonishing and stands out massively for miles around aside from a few issues with the eat/stay package - see separate review of restaurant.

Accomodation-wise, I'm ambivalent about this place. The building is beautiful and a lovely place to laze around for a weekend. The grounds are lovely. The common areas are in reasonable nick - in need of an update but I gather this is in the pipeline (although reviews on this site have been commenting on this ever since the new owners took over). The main flies in the ointment are the horrid, water damaged 60's flat roofed extension on the ground floor. This is the only place wi-fi is available. The dining room is a bit unispiring also and the bar needs a complete makeover - think 70's youth club and you're there.

We stayed on a voucher deal so I can't complain about value for money. Our room, however, was not of the standard this hotel is setting out to meet. The TV managed 2 channels. The bathroom looked 80s-early 90s and the fixtures were really very very cheap plastic (mainly budget Mira stuff). Bed was comfy enough and the decor in the room itself was in keeping with the hunting lodge theme.

Lastly, we had problems accessing the 2 Munros walkable from the hotel which were our main reason for going. There was very clear signage advising of the dates shooting was planned for the season. On our chosen day, the hill was meant to be open. However, (we've since double checked the signs), rather disconcertingly, we began hearing shotgun fire whilst in mist above cloud level. Fortunately the mist cleared and we were able to see the shooting party and avoid them (they were definitely on Dalmunzie Estate land). It's very unclear from the info in the hotel whether the owners also run the estate. If they do, the above is completely unacceptable as far as the Scottish Outdoor Access Code goes. If they don't, it doesn't suggest that the relationship/communication between the 2 is going well.

Breakfast was wonderful and the staff were all great.

All in all, I'd go again if I got a similarly priced deal but I definitely wouldn't pay luxury hotel rates.

One suggestion to the new owners would be to begin offerring ski and stay packages in conjunction with Glenshee (15 minute drive). Huge numbers of patrons there fall into the childless, food loving, whisky loving young/middle aged professional market this place should be trying to tap into.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roadtripping99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
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English first
Deal, United Kingdom
Level Contributor
333 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
Reviewed 4 November 2013

My wife and I stayed here last week for two nights and overall had a very good experience.
As previous reviewers have stated the bedroom are "tired", we stayed in the Campbell room which when we first checked in I thought was very tired and had a Fawlty Towers feel to it..... (the bed squeaked etc). however I believe the new owners plan to upgrade many aspects of the hotel and it's the bedrooms that I would start with.
Saving grace for the hotel and what makes it very special (apart from a stunning location), is the food in the restaurant. It was truely first first class and would match any Mitchelin rated establishments. Even the breakfast was perfect. The music in the restaurant was a good selection and the volume perfect.
The staff were all very friendly and helpful but special mention must be given to a member of the staff called "Chris" who was exceptional. Apart from serving in the bar, restaurant in the evenings and also at breakfast he was font of knowledge about the local area. He had such passion about ensuring the guests were happy with everything and seemed at ease coping with his workload whilst still giving lots of time to everyone.
In summary, what makes this hotel special is it's location, food and some extra special staff.

Room Tip: Ask for a bedroom that has been renovated.
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank ianx17489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barnolsdwick
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 November 2013

we bought this on a secert escape and paid very little for it. this place is stunning fodd out of this world and staff you want to take home they are lovely.recommend to anyone who loves peace and quiet.husband enjoyed complimentiy wiskey. all in all would go back at full price.

Room Tip: all of them
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank wendy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 October 2013

Having read the great reviews for the hotel, I'm sorry to say that we are one of the very few who had a disappointing time at Dalmunzie House Hotel.

We booked a room to celebrate a birthday using a voucher deal and paid to upgrade to a four poster room.

We arrived just after 3pm to see preparations were in place to greet a wedding party - it would definitely be a great hotel for this purpose. The problem from our perspective was that with it being a small property, we immediately felt that we were in the way.

The noise from the 20 or so guests enjoying canapes in the entrance hall was audible in our room. We decided to go for a walk but had to navigate around the wedding party and the staff bearing canapes on trays in the small entrance area to get to the front door.

On our return the guests were still in the entrance area and we didn't feel we could sit there so we got a glass of wine and went back to our room. It turned quiet as the guests made their way to the wedding breakfast. We had an hour and a half of hush until we heard music starting up from somewhere in the hotel. We initially assumed this was part of the wedding entertainment but realised when we went down for our meal that it was coming from the restaurant under our room.

The amuse bouche and starter were disappointing, as was the cold bread served with fridge cold butter. We had to wait for our sorbet 'palate cleanser' to defrost before we could enjoy it as it was evidently straight from the freezer and difficult to attack with a spoon, however when it did soften, it was delicious and the rest of the meal was good. The menu was limited to three options per course instead of the four on the website which restricted choice but it was very kind of the waitress who was looking after us to manage to get us some cheese and biscuits in place of the three sweet options.

After the meal it was quiet until around midnight when the wedding guests started returning to their rooms.

We awoke to the sound of loud voices and laughter from the breakfast room beneath us as the wedding guests congregated again - all in understandably high spirits, but giving us no option of a long lie in.

The breakfast we had was very good and easily the best part of our stay - the two members of staff were excellent and got the customer service spot on.

The room itself was also charming - worn around the edges as some other reviewers have described but we didn't mind that. We did however have only a third of a toliet roll provided with no spare, only one teacup and a strange assortment of teas and coffees with only one sachet of certain items such as herbal tea and hot chocolate.

We mentioned most of the issues we had as we checked out and one of the staff noted that they normally only do exclusive use of the hotel for weddings but this party had been an exception - the original booking had been for 5 people but this had increased to 20.

There were some good aspects to the stay - particularly the attention of some of the staff in the restaurant, but we left feeling tired and slightly short changed bythe experience. It seems from previous reviews that our timing were unfortunate but you can't change a birthday.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Willowcat74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2013

We stayed at this lovely hotel a few days ago and couldn't be more smitten with the place. It is set in the most stunning surroundings, exactly what you expect from a relaxing retreat in Scotland! We were greeted by very friendly staff and taken to our cosy room with a wee dram waiting for us. We had dinner included on the first night and we couldn't be more blown away by the quality. It completely exceeded our expectations. It was fine dining but without the pomp and ceremony you usually have to entertain. This brings me on to the staff... What stars they were! Our main dealings were with a very friendly chap in the bar who had loads of advice about the area and quick routes for longer trips, we left feeling like he was a friend. Then there was a young guy serving us for dinner who seemed genuinely happy to help us make our minds up for dinner choices and we had a real giggle with him. The chef was also happy to offer 'off menu' the next day, but we were unable to take them up on the offer due to other plans. We wanted to write a review to share what a wonderful trip it was - but we feel like it's out little secret and nobody should know about it!

I will add that whilst our experience was fantasic, if you want modern decor, fixtures and fittings, this isn't the place for you. The bathrooms especially were a bit tired, but we hear that the hotel has new owners and they are investing more money into the hotel. I just hope they don't make it too modern and take away the charm!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CTT85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 October 2013

Visited Dalmunzie on 20 October 2013 for a birthday celebration with a relative who has always wanted to go. It absolutely surpassed expectation!
The location and hotel itself are stunning, however, the real jewel in the crown are the staff. Genuinely warm and friendly without being overbearing.
Felt incredibly spoilt and rested after our one night stay. Dinner and breakfast were a highlight.
Also looking forward to seeing what life the new owners breathe into the hotel with their sympathetic renovations.
Would highly recommend Dalmunzie - you will not be disappointed.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMW1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 October 2013

Our Satnav knew exactly where Dalmunzie House Hotel was. The drive to the hotel was beautiful. Our reception was warm and our room was warm and comfortable. Dinner was excellent, as was the service. Eggs Benedict and Florentine in the morning were superb!
Strongly recommended.

Room Tip: Generally peaceful views of the hills
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Malcolm M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dalmunzie Castle

Property: Dalmunzie Castle
Address: Glenshee, Spittal of Glenshee PH10 7QG, Scotland
Region: United Kingdom > Scotland > Perth and Kinross > Spittal of Glenshee
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 Hotels in Spittal of Glenshee
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Dalmunzie Castle 3*
Number of rooms: 17
Official Description (provided by the hotel):
In an elegant, turreted castle and former laird's residence dating from 1510, Dalmunzie Castle is a traditional hotel on a 6,500-acre estate with mountain views, and is situated 5.9 miles from the Glenshee Ski Centre and 24.8 miles from Pitlochry train station. The individually designed, antique-furnished rooms all include en suite bathrooms. Complimentary breakfast is served in an expansive, white-tablecloth dining room, which also offers a fine-dining menu of Scottish cuisine made from locally sourced produce. There are wood-panelled lounges, a library and a snug bar, as well as a 9-hole golf course, a tennis court and numerous hiking trails. ... more   less 
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Also Known As:
Dalmunzie Hotel Blairgowrie
Dalmunzie Castle Spittal Of Glenshee, Scotland

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