Having just returned from a 2 night stay at this hotel we left disappointed. On checking in we were taken to our room which entailed a trip through a bar, down a corridor, through a meeting room into a type of annex. First impression of the room was clean until I dropped an earring on the floor only to notice the cleaning was not that good, lots of dust and cobwebs!! We were quite surprised to turn the bed clothes to find sheets and blankets!!! On wanting to leave the hotel to go out for the evening and taking the route back the way we were taken, we found there was a meeting in progress in the room we had to go through to get back to reception! Not ideal for guests in a hotel. Fortunately having looked around we found a door which took us in to the car park, no thanks to the hotel staff. Breakfast was average. Service from reception on checkout poor.
- Official Description (provided by the hotel):
- Ilminster in Somerset provides a fantastic base for breaks. Visit this quiet market town and enjoy the stunning countryside that lies on our doorstep. Ilminster is a charming town home to medieval streets, independent shops and regular markets. It is a great base to explore the many cycling routes, National Trust Houses & Gardens that Somerset has to offer. Located just half a mile from the A303 and 10 minutes from the M5, the hotel makes a great base from which to explore the beautiful county of Somerset. Individuals, tours and groups of varying sizes are welcome – the hotel has 23 bedrooms to choose from in a variety of styles. The hotel has ample car parking with easy access for guests. Recently, the hotel’s reception, bar and restaurant areas have all been refurbished. The bar, lounge and Revival restaurant are open all year around. Enjoy a simple snack, tasty carvery or more formal a la carte dining. This 3 star Edwardian Country House is a great venue for small intimate weddings, large receptions and civil wedding ceremonies. The hotel's ballroom (the largest in the area) can seat up to 250 guests for a wedding reception venue and there are 4 licensed rooms where a civil wedding ceremony can take place. Guests can stay in one of our 23 individually furnished en-suite bedrooms. We'll get involved from the initial planning stages right through to the big day itself. Our aim is to make your wedding day as special as it can be while alleviating some of the stresses along the way. For all enquiries, please contact the hotel directly. ... more less
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- Also Known As:
- Best Western Taunton
- Taunton Best Western
- Best Western Shrubbery Hotel Ilminster, Somerset, UK