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“Great Location, shame about the noise” 3 of 5 bubbles
Review of BEST WESTERN Shrubbery Hotel

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BEST WESTERN Shrubbery Hotel
Ranked #1 of 3 Hotels in Ilminster
Certificate of Excellence
Essex Boy
Level Contributor
150 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great Location, shame about the noise”
3 of 5 bubbles Reviewed 25 June 2014

Great location within easy walking distance of Ilminster town centre. Decent sized rooms with good beds. Food good and well-presented. Staff really helpful and pleasant. No lift.
Only draw-back is the noise and heat on hot June nights. Room 1 above kitchens with a lot of heat.....no airconditioning or ventilation system ......open windows and get the cooking smells and noise from very busy road directly in front of hotel (quietened down betwen 2300 and 0500), with the bonus of (very loud) "entertainment" on Friday nights from 2100 to 0100 (later by the time clearing-up has finished)

Room Tip: Avoid rooms facing the busy road in front of the hotel
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BrucieBEssexBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

Traveller rating
    113
    92
    35
    11
    3
See reviews for
36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

We returned to the Shrubbery Hotel having stayed there on four previous occasions.

The hotel was quiet with few guests using the bar and restaurant. However this did not spoil our enjoyment. The food both at breakfast and dinner was of a good standard, well prepared and politely served.

The rooms are nicely furnished the only downside was, on this occasion our bed was too hard.

The deals on offer make this an attractive place to stay.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Philip J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrogate
Level Contributor
217 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
4 of 5 bubbles Reviewed 31 May 2014

Having booked this via the bw diamond and at last minute got a very good price. Hotel is an older style hotel and was shown to my room which was a large double. Room was spotless comfy bed and powerful shower. Ate in the bar and food was excellent only fault i could find was the internet in my room was so weak it was useless but in the bar it had good signal. would stop here again if working in the area

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jetboot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedale, United Kingdom
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 26 May 2014

A Best Western Hotel. It is an older type hotel but clean and cared for. I had a double room with the usual tea and coffee facilities. No biscuits which was a bit of a disappointment. Housekeeping was very good, room spotless. Had a very good nights sleep. Shower was a bit "tired" but adequate. Seemed to be plenty of hot water whenever I used it. Only ate in the restaurant once of an evening and found the food very good. Breakfast was excellent. Free wifi and an unusual feature of providing a laptop in reception for guest use. Quiet.Plenty of parking space. The town is a short walk away from the hotel where there is a Tesco Superstore and a choice of pubs serving food..

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 May 2014

we spent two nights here recently, only bed and breakfast, but having read some mixed reviews enjoyed this hotel a great deal. friendly staff who looked after us really well. the breakfasts were great, freshly cooked and well served in spite of a busy dining room one morning. only minor criticism was a slightly hard bed.
this is a proper well run hotel , a change from the faceless boxes found on motorways and trunk roads. we went home feeling happy with our visit.

Room Tip: room 24 has easy parking,tho fair walk to main hotel, maybe they will fit asofter mattress
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DUNCAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

We have just spent four nights in this family run hotel. On checking in we were escorted to our room; an old fashioned courtesy we appreciated. Help with our luggage was also offered, again sadly a rarity these days.
Our room was spacious with a large bed and spotlessly clean. As well as the usual tea, coffee and biscuits on the hospitality tray there was also a litre bottle of tap water which was a welcome addition. To complete the picture we had a glorious view across roof tops to the hills beyond.
Next morning we were greeted at breakfast by a delightful member of staff who took our tea or coffee and cooked food requests. The buffet table had fruit juice,cereal, fresh fruit salad, grapefruit and prunes. The hot food was beautifully cooked and tasty. On different days I had eggs fried, scrambled and poached and all cooked perfectly.
During our stay we had bar meals in the evening. While not 'fine dining' they were all well cooked, well presented and tasty.
The hotel was fairly quiet while we were there (Monday-Friday) although the local Rotary Club had a midweek murder, mystery evening. In spite it being a formal dress occasion, no one minded us being in the bar with them in our casual attire! It was all very friendly.
This is not the hotel for you if you like trendy, modern establishments, but, if you like old fashioned charm and comfort together with friendly, helpful staff then The Shrubbery may well suit.
Ilminster itself has a similar charm. The town centre has many small, independent shops and one can completely avoid the Tesco on the outskirts. The town lies between Taunton and Yeovil, about 20 miles from the coast with several places of interest near by.
We hope to return.

Room Tip: Rooms at the back are quieter and have the view over the hills.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South London
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

Couldn't stay in previous hotel as was full on last night so moved onto this place, which I found on the web. Sometimes use BestWeestern but this was the nicest one so far, Sunday night was very quiet, one person seemed to do everything, but did it fine. The bedroom was particularly nice, quite new I think and very clean. Evening meal was pleasant surprise also. Just to prove this isn't a fake review I was surprised to see rust on the shower rail in the bathroom, everything else was good!!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western GB

Helpful?
1 Thank Nigel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Shrubbery Hotel

Property: BEST WESTERN Shrubbery Hotel
Address: Station Road, Ilminster TA19 9AR, England
Region: United Kingdom > England > Somerset > Ilminster
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ilminster
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Shrubbery Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Our Restaurant has been completely refurbished and renovation work is well under way in our Sun Lounge and reception areas. In the coming weeks improvements will be made to the Ballroom before work gets underway in the bedrooms. While there are many decorative changes planned, those of you who have visited recently will know that the original team are still very much a part of the hotel. We hope that you will come and experience these improvements soon. Ilminster an attractive market town. The Shrubbery Hotel stands on a site previously occupied by a private house named, 'Crosses' which dated back to the 17th century. Apparently, cloth dyeing took place on the premises. In the 1850s the property was purchased by the local Shepherd family, who built an imposing Victorian house around the original building. The family, allegedly, made their fortune from selling hessian and jute to both sides in the American Civil War and their wealth enabled them to become major landowners and benefactors to the town. The premises were converted into an hotel in 1932. ... more   less 
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Also Known As:
Best Western Taunton
Taunton Best Western
BEST WESTERN Shrubbery Hotel Ilminster, Somerset, UK

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