We live locally and had previously been to the Mess and were very disappointed. The breakfast took over 30 mins to come out - and we had only ordered two pieces of toast. They had ran out of orange juice and croissants and it was only 9.30am! The service was erratic and the staff were given no guidance as to what they should be doing. They had to come back to ask what we had ordered - toast was the answer. Definitely a style over substance cafe and overpriced. Whilst we applaud the use of great local ingredients - it's no good if the service doesn't match. We really wanted it to be successful as it would bring business to the area. On the day of the Aldeburgh Christmas lights we thought we give it another go as there were a lot of people about. We walked there at 10.30am and the milk was still outside on the step and the door was closed. We went elsewhere. There is so much potential there, I hope they can get things right before the Summer.
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