We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Has promise”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
De Vere Horsley Estate
Ranked #1 of 1 Hotels in East Horsley
Boston, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Has promise”
Reviewed 30 August 2014 via mobile

Nice location, a little let down by average food priced to high for the standard. Staff were friendly but there were training issues (management & procedural tweaks would certainly help here) waiting staff passing by without eye contact missing the fact you were trying to attract attention, at breakfast the guy cooking bacon pick up raw bacon with the same tongs as used for the cooked bacon, a que of people waiting for eggs & bacon while 2 large bowls were full of sausages and hash browns. Some area's were well cleaned and others overlooked. I know this sound like a negative review compared to most I write, this is only because I see such great potential in this property with a little change in management ethic, procedures & training it may well become worthy of 4stars.

Stayed August 2014, travelled as a couple
Helpful?
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 13 October 2014
Dear Chris
Thank you for your recent review and overall constructive comments.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

982 reviews from our community

Traveller rating
    214
    312
    247
    121
    88
See reviews for
122
457
20
230
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Lichfield, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 August 2014

This hotel is in a beautifull location. Not a good welcome when we turned up as although it was past 1 lunchtime we were told in no uncertain terms the room would NOT be available until after 2. No check was made to see if the room was done.
When I said could we book in anyway she misstook it as another attempt to break the deadline. "I've already told you...." We changed in the pool changing rooms instead.Apart from this we had a great stay. The £8.50 breakfast was superb and would be hard to beat plus free WiFi.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank SirGuyGisborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 13 October 2014
Dear Sir Guy
Many thanks for your recent review and general comments - apologies you were not able to check-in as early as you had intended.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2014 via mobile

Just spent 3 nights at the Horsley park, great location for visiting local attractions. Good value for money £158 for three nights with breakfast. Ate in the bar first night Friday good food, did not try the resturant as this seemed rather expensive. Rooms are a little small but the location makes up for that. Staff very friendly and helpfull. Tip great Indian resturant just out side the main gate

Stayed August 2014, travelled as a couple
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 13 October 2014
Dear John
Delighted to read that you enjoyed your weekend with us - thank you for your great review.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
144 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 25 August 2014

My husband and I decided to come here for one night and we thoroughly enjoyed our stay! We stayed in room 738 (which was a little hard to find) it was a bit on the small side but as it was for just one night was not a problem! We liked the free tea and coffee facilities at stations dotted around the hotel which included tasty biscuits and fruit. The pool was nice to relax in also. The evening set meal was very delicious! We had the salad starter, plenty of choice with prawns, mackerel, pate, salads, olives. The main course was Roast Beef and melted in the mouth so too the dauphinois potatoes and vegetables! The desserts were ok.
The bed was comfortable, plenty of hot water and nice fresh towels, toiletries nice also!
Breakfast very tasty lots of choice, fresh juice, fruit, cooked breakfast, cereal and toast. Staff very attentive especially Isabella who deserves a mention! A very happy, helpful waitress who is a credit to your hotel!
We really enjoyed looking around the gardens and the Towers and Chapel, such a beautiful building with lots of character! Would definitely return to this beautiful place especially if we get the "I love Sundays special offer" Thank you Devere Horsley Park.

Room Tip: Would choose a room facing courtyard if possible! Lots of stairs.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank KentSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 26 August 2014
Dear Kent Sue
Thank you for your recent review, I shall certainly thank Isabella - she is a credit to the venue.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 August 2014 via mobile

We booked last minute, Wednesday night for a Thursday arrival. Great deal £205 for the two of us, bed and breakfast. This was a good location for our planned visits around Surrey. Not knowing how our days would pan out we decided to partake of the BG at menu which on all 3 nights was excellent food served by warm friendly staff. Good full size pool and leisure facilities and "help your self" hot drinks in several areas of the hotel. Couldn't fault our experience, and a special thank you the young man in the bar whose first shift was the evening of our arrival. ☺

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 26 August 2014
Dear Ian - many thanks for your recent review.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 August 2014 via mobile

This Hotel was chosen because of the brochure that shows a beautiful old country house. It is not most of the accommodation is in the management centre which to put it mildly is no better, in fact worse than a Premier Inn it's a total rabbit warren,with three receptions only one manned. The restaurant isn't any better all show £25.00 for a Buffett style meal mid summer and it's Roast Beef and Yorkshire pudding!! could have something to with the fact that it was empty. Breakfast which is not included was no better, the bacon being cooked on a BBQ grill lots of flames and you've got burnt sooty bacon,eggs being cooked in a swimming pool of oil. I have stayed in a number of Devere Hotels and this is a shocker,all show and they need to change that brochure.

Stayed August 2014, travelled on business
Helpful?
7 Thank johnkeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 13 October 2014
Dear John
Many thanks for your recent review and overall comments - I shall certainly raise the points you have made and endeavour to overcome.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these East Horsley hotels

Southampton, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 20 August 2014

Stayed here in August for two nights attending a wedding. Booking in was a nightmare. At the main reception where half-dozen couple were looking to book in no one was in attendance. Using an internal phone, told to go management centre, where ever that was, but got directions from a guest who was passing ( they had had the same problem ). The check-in staff couldn't have cared less. Our room in the 'Towers' was fine, clean and tidy but could do with a lick of paint. For our first night we ate in the main restaurant Bedlam ! The place was very busy, the noise was terrible. Everyone shouting to be heard above the din. The staff were very helpful but overwhelmed. The meal was buffet style. On seeing that all the meats were Halal, I asked if there was meat that wasn't, the answer was no. Why wasn't non Halal available to those that don't want it ? The Chef didn't know. I had a vegetable stir-fry which was fine. The wedding the following day was well organised and ran very smoothly, top marks for that. The next morning breakfast was again bedlam. The food was very good, non halal sausage and bacon available, the staff again overwhelmed. As I said earlier, top marks for the wedding, but . . .

Room Tip: If your not in the 'Towers' for a special occasion, stay some where else. Eat in the bar
See more room tips
  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MG_Micallef, General Manager at De Vere Horsley Estate, responded to this review, 26 August 2014
Dear James
Thank you for your recent review and overall comments - we shall certainly take them on board.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near East Horsley
4.0 mi away
De Vere Wotton House
De Vere Wotton House
#1 of 8 in Dorking
95 reviews
0.3 mi away
Thatchers Hotel
Thatchers Hotel
#3 of 3 in Leatherhead
539 reviews
3.8 mi away
Manor House Hotel & Spa
Manor House Hotel & Spa
#11 of 11 in Guildford
777 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Mercure Box Hill Burford Bridge Hotel
6.4 mi away
Brooklands Hotel
Brooklands Hotel
#1 of 4 in Weybridge
2,546 reviews
4.5 mi away
Woodlands Park Hotel
Woodlands Park Hotel
#2 of 4 in Cobham
654 reviews
Show Prices
Show Prices
Show Prices

Been to De Vere Horsley Estate? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about De Vere Horsley Estate

Property: De Vere Horsley Estate
Address: Ockham Road South, East Horsley KT24 6DT, England (Formerly De Vere Horsley Park)
Phone Number:
Region: United Kingdom > England > Surrey > East Horsley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East Horsley
Price Range (Based on Average Rates): £
Hotel Class:4 star — De Vere Horsley Estate 4*
Number of rooms: 180
Official Description (provided by the hotel):
At De Vere Horsley Estate, you're spoilt for choice. Luxuriate in the grandeur of this 1828 Victorian mansion, set in 70 acres of stunning parkland. Find everything you need for business, training and conferences at Horsley Management Centre. Marvel at the magnificent views over the surrounding countryside. It's a perfect base to enjoy a walk in the pure country air or venture further afield to one of the many historic or sporting attractions in the vicinity. Be sure to get your stay off to a good start: make the most of our tranquil indoor pool and mini-gym or, if you're feeling more adventurous, play 5-a-side football, croquet or volley ball. Finish your evenings with a relaxing drink in the bar and delicious meal in our award-winning, Steam Bake & Grill restaurant. Located in Surrey, it is easily accessible from the M25 and equidistant from Heathrow and Gatwick airports ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, LateRooms, Odigeo, Ebookers, Superbreak UK, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your De Vere Horsley Estate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Horsley Park Hotel East Horsley
Horsley Park Surrey
Horsley Park Hotel Surrey
De Vere Horsley Estate East Horsley, Surrey, UK

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing