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“Average Hotel, Well Located.” 3 of 5 bubbles
Review of Arden Hotel & Leisure Club

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Arden Hotel & Leisure Club
Ranked #1 of 1 Hotels in Bickenhill
London
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Average Hotel, Well Located.”
3 of 5 bubbles Reviewed 29 May 2012

I stayed here with several colleagues for an exhibition at the NEC. On the positive side there were good fitness facilities including a small gym, pool and hot tub, and the buffet breakfast was always fresh and topped up. The check-in/reception staff were also very helpful.
The rooms are average however with very narrow beds with sheets and blankets on. The shower cubicle is tiny, and a few of my colleagues seemed to struggle with the doors. The lift seems to be ancient and therefore very slow so its easier to lug your bags up the stairs.
Overall the hotel is quite dated and could probably do with a good overhaul if it's to keep attracting the NEC crowd.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Buffyno52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,346 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Sandbach, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 23 May 2012

I stayed for 3 nights at this hotel whilst attending an exhibition at the NEC. The rooms are reasonably well equipped and clean and the staff are friendly and helpful.
I only had breakfast in the hotel and although the dining room was very busy the staff were well organised and you didn't have to wait long to get a table. It was a self service affair with all the usual food available, which was freshly prepared and frequently replenished.
You can walk to the NEC from here and it is a good value alternative to the overpriced and overated hotels like the Metropole.

  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sandypar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirfield, United Kingdom
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 20 May 2012 via mobile

Stayed two nights ate in the bar one night reasonable food but expensive for bar food, beers poor if you are looking for real ales, breakfast is good and is help yourself buffet

Stayed May 2012, travelled on business
Helpful?
Thank NSTSAFETY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 May 2012

Well appointed, reasonably priced hotel with friendly staff and excellent amenities, very close to NEC/LG Arena - 10 to 15 minute pleasant walk. Didn't use the restaurant, but the bar was comfortable and the staff helpful. Breakfast was good value, very tasty and, again, the staff were very efficient.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
198 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed 17 May 2012

I've been to The Arden a few times now and really it's not as bad as some reviews say. As with so many hotels it's the quality of the rooms that gice overall impressions and perhaps what you pay for them. It's middle of the road, ok, nothing special. The food is quite good in the restaurant though breakfast good and efficiently run.

  • Stayed May 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cryptomuncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 May 2012 via mobile

The only reason why this hotel survives is the NEC . Had to re-assemble the TV and repair the shower door. Dirty carpet , old furnishings , poor quality cosmetics . Absolutely nothing good to say apart from its a short drive to the NEC .

  • Stayed May 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Clemandru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bickenhill hotels

Aberdeen, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 14 May 2012

Was booked in at this hotel in error so had no expectations which was just as well. Receptionist was rather abrupt. The double room we were given was cramped and the bathroom was actually just a shower room, no toiletries, tiny, rather grubby and little in the way of water pressure. The breakfast was nice though.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank lovefoodie666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arden Hotel & Leisure Club

Property: Arden Hotel & Leisure Club
Address: 8 Coventry Road, Bickenhill, Solihull B92 0EH, England
Phone Number:
Region: United Kingdom > England > West Midlands > Solihull > Bickenhill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Bickenhill
Price Range (Based on Average Rates): £
Hotel Class:3 star — Arden Hotel & Leisure Club 3*
Number of rooms: 216
Official Description (provided by the hotel):
The Arden Hotel & Leisure Club is ideally located adjacent to Birmingham Airport and NEC, just a 15 minute walk to the Genting Arena and Resorts World Birmingham. Our 3* AA rated hotel boasts 216 Bedrooms, 12 Meeting & Event Rooms, and a full health club with indoor pool onsite. ... more   less 
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Also Known As:
Arden Hotel And Leisure
Arden Hotel & Leisure Club Bickenhill, Solihull

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