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“What a farce.”

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Village Hotel Leeds North
Ranked #4 of 9 Hotels in Headingley
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“What a farce.”
Reviewed 30 July 2013

We ventured to the new Vinnie and Vitos restaurant. An expensive renovation for the very grubby Verve. The decor was great - bright and colourful - but what a disaster. The restaurant was overbooked and the staff overworked. We waited an hour for our starter then an hour for our main. We left well before our whole vinnie and vito experience took us into the wee small hours. I asked for the manager - day off apparently. I asked for the assistant - day off apparently. The staff were embarrassed - the chefs rather loud - I could hear they're attacks on the waiting staff from my seat - thought I was in the middle of Hell's Kitchen and Ramsey was going to make an appearance!
Our meals were free. I only paid for our drinks. Felt so sorry for the staff. This was a major cock up of an evening. Don't think anyone paid. Oh and as I left I asked for the hotel manager and guess what? Day off apparently! Beyond a joke

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Textpest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (221)
Date | Rating
  • English first
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  • German first
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English first
london
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 July 2013

We stayed for 3 nights during the heatwave. Room was very hot and the windows did not open fully. Thankfully the window safety locks were removed at our request which made a big difference. Our room was spacious and clean, the bathroom was excellent and they have Sky Sports so we could watch the Ashes- very happy with our room. Breakfast was a pretty reasonable buffet, better than on our previous visit, and the restaurant has been pleasantly refurbished. Leisure facilities were very good too. The bar serves good beer and has outdoor seating which was great given the hot weather. However the bar meals that we ordered in the evening meal took an hour and a half to be served. Even the salad starter took an hour and a quarter. This really isn't acceptable and we ate at the nearby bistro the following evening which was much better. Wifi was good, though there was no computer for general use in the public area which would have been useful.
Would stay again but there is room for improvement.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simon f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyne and Wear
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 July 2013

On arrival at the hotel I checked in expecting to pay a reduced price through their friends and family rates for employees (my son in law works for the company and had booked the room). However, on checking in with my two small nieces I was informed that although it was a Family Room they only had my name on the booking and so I would have to pay an additional £20 to cover the cost of the children staying! Considering it was a family room you would think that it would be obvious there would be more than one person staying in it and the only additional cost incurred was breakfast for two children!!
Also, the restaurant has been refurbished recently to incorporate a 'Family Italian Restaurant', read the blurb and listen to the staff telling you the story of Vinnie and how he started this restaurant chain... it is actually all lies!!
In the new restaurant we had breakfast which as far as hotel breakfasts go was very sub-standard, the hot food was all over cooked and tasteless, the pastries were stale and there was no jams for the toast or the croissants.
I have stayed here a few times and had niggling problems before but this is the final resort and I will NEVER stay there again!

Room Tip: For a good room go to another hotel!
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  • Stayed July 2013, travelled on business
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Helpful?
1 Thank Terry011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Headingley hotels

Sheffield
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 July 2013

The service and room at the Village were great - the upper deck room had some nice 'treats' such as Starbucks coffee hot chocolate sachets as well as biscuits and water. However, there is no aircon and in the recent 'heatwave' the room was boiling - too hot to sleep in - and as usual in hotels the windows opened about an inch!! There was a small desk fan but this wasn't enough. Annoyingly the room also stayed warmer than both outside and in the corridor.

The buffet breakfast was of a good standard - although the sausage tasted weird - and the staff again were really helpful and attentive.

Free parking was also a bonus and the gym facilities were good.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crouch3005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northallerton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2013

We booked this hotel to attend a wedding in the area. Checked in late to find we had a room in the annexe which involved walking behind the hotel past the bins and generator. The room was a disabled access room so a decent size but no bath and a shower that stayed stubbornly at waist height. We complained and hotel readily agreed to upgrade us but couldn't do that till the second night. Only one set of towels was provided. They did move our bags for us after we went off to the wedding so when we got back they were already in the new room. This was an 'upper deck' room which was much nicer, with a bath and shower. The bed was very comfortable. There was no sign of any Starbucks coffee as advertised, other than the logo on the mugs, just sachets of kenco and PG. Breakfast was buffet style including a reasonable full English option. There was also toast, some fruit and cereals. The pastries were a bit stodgy. All the staff we dealt with were helpful and generally friendly, and for £60 per night including breakfast it's good value but there were also lots of things that made it a bit disappointing. Overall it was ideal in the sense that we were not spending a lot of time at the hotel - if so I think we would rather stay somewhere a bit more upmarket.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J-b100_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberfeldy
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 July 2013

Booked the 'upper level' room to ensure comfortable bed, and was not disappointed. As was extremely hot, we asked for, and got, a fan. Much needed.

However, they advertised Starbucks coffee in the room, yes there was - but in SACHETS!

They advertised, with a A display by the bed, 2 different breakfasts, including one with a Skinny Muffin. But, there weren't any in the dinning room. Asked about them and no- one knew anything. On extremely close examination of the advertisement, there was really tiny writing at the bottom of the display saying it was in the Starbucks Cafe in reception, to buy! A bit misleading advertising. So don't expect Skinny Muffins. Receptionists mumbled apologises.

The breakfast itself, very poor selection and the bananas,well.... They should have been binned days ago! Asked for fresh ones, but they were all dreadful. The pastries, poor, dried up. Cooked - usual selection, but dried up black pudding, and tasteless, rubber scrambled eggs.

We were given ice and glasses from the bar for our own use in the bedroom.

Didn't get to use the pool, but looked lovely.

Would we go back, yes - slept well, but would forget the breakfast.

Room Tip: Rooms on the left hand side may hear the air con units outside.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyBalmoral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leeds, yorkshire
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 July 2013 via mobile

I booked a spa break here for my 50th birthday in july, last November, there were ten of us and I requested we were all near each other, four rooms on first floor, one on second and one outside!!! The staff were nice and friendly, the treatments and spa were very relaxing.
Our meal was booked for 8.00pm but we hadn't received our main course at 10pm??? After much complaining and other little niggles we reported we were offered a full refund which we accepted, all in all not a bad place to stay but the service in the restaurant is abysmal.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanetLeeds_Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Village Hotel Leeds North

Property: Village Hotel Leeds North
Address: Hotel Leeds North 186 Otley Road | Headingly, Headingley, Leeds LS16 5PR, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Headingley
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 9 Hotels in Headingley
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Village Hotel Leeds North 3.5*
Number of rooms: 134
Official Description (provided by the hotel):
Village Hotel Leeds North is situated only a short drive from the city centre and 3 miles from the train station. Leeds is an all-round vibrant city and offers the perfect base to explore some of the best theatres, music and shopping in the country. You will also be drawn to attractions out of town, like the beautiful Yorkshire Dales. Village Hotel Leeds North has 134 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Squash Court, 25 Metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
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Also Known As:
Village Hotel And Leisure Club Leeds North
Village Hotel And Leisure Leeds
Village Hotel Leeds North Headingley

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