Ok, starts with the website. The hotel looks lovely, old style traditional hotel with lots of "features" that might attract a person wanting a more readitional experience. Of course we liked the idea of a four poster bed. So we booked the "Bronte Room". On arrival we were happy to find a car park, eventhough it had litter blowing over it.
We entered the lobby to also be greeted by the "ring bell" sign.
When we rang the bell a very nice lady appeared and was very helpful. We had been prewarned about paying for the room so that wasn't an issue, wexcept that their card reader failed to read my card so used my wifes one.
Then we started the mountaineering event to the room, up flights of stairs and admitedly well signed. We eventually arrived at the end of a coridoor that was our room. It was not easy to see the lock but I eventually opened the door.
our initial impression was nice room, lovely bed and great look. Sadly experience was that all that glitters isnt gold....
First issue was that the lights didn't work! lamps did but not the room lights or bathroom one. I started the long climb down to reception to tell the polite lady who said she would go and look at the fusebox or if that failed call out the electrician. By the time I had completed the long climb back the lights were working (slightly worrying electrical safety thoughts ran through my mind). On arrival back in the room we did a little more exploarion of th facilities. The TV had dubious reception and all the satelitte chanels were disconnected.
When you lay on the bed be careful as the frame moves dramtically lengthwise, but don't worry, as, as soon as you lay down you will be distracted by the amazingly hard mattress, and before you think that that would be good orthopaedically, you wont benefit from the springs that stick out a little from the surface.
It has a Jacuzzi bath that MUST be a bonus surely? Yes it is if you are of scandanavian descent, as, it was cooler than luke warm at 0620 0745 and 1020 wehen I tried it out.
You may never get to the bath as you may already have troipped over the floor tiles that are inadequately stuck down.
Ok, so after a night disturbed by the relentless traffic noisy pedestrians etc (only mildly reduced by inadequate double glazing but too warm to leave window closed) we went down the long descent to "breakfast". The hotel is two knocked into one and in our side there were a number of tables contavined within a dark plastic ivy adourned area. We were given cereal spoons but no cereal. We had paid for set breakfasts and mine was 6 cooked items (apparently an independent contractor runs the "restaurant"). The water boiler for tea etc was misting the entire room with billowing steam but had almost no water in it. The toaster was a 4 slice one but only two worked.
I had cold "fried" tomato, tiny sausage and ultra crisp bacon with cool congealed beans and over cooked fried egg. The hash brown was cool but not bad. The musshroom was odd as it was cold hard tiny segments. The waitress was memorable only by her non appearance and amazingly poor English. The wall menu said the food was great and featured Bulgarian food as its speciality.
I wrote to the manager with feedback offering him the chance to reply but he didnt, yet when I e mailed them for the room details before staying I had an almost instant response.
Overall .... nice look appalling reality
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- Also Known As:
- Butlers Hotel Leeds
- The Butlers Hotel Headingley, Leeds