We booked this hotel for one night as we liked the look of the place. Unfortunately the room we were given did not feature in the photos representing the hotel. It was tired and plain with an unappealing view and a very shaky looking fire escape outside (which, in the event of a fire, other guests could enter our room to use by breaking the glass lock on the door - not very secure)! The carpet was badly stained in several places and the bedding smelt of TCP.
We did not stay the night, we were probably there less than an hour, but this was because our son, who was not with us, had an accident and needed surgery. The owner did not say much as we checked out but it would have been nice if he had offered us some of our money back (we had paid in advance), as we did not use anything in the room except one towel and two cups and were not going to be eating the breakfast that had been included in the price.
Altogether a very disappointing hotel.
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- Also Known As:
- Bell Hotel Chippenham
- Bell House Hotel Sutton Benger, Wiltshire