Upon our arrival we were a bit sceptical of the hotel dur to a rowdy teenage party going on in the foyer. The rest of oir stay was fine. The rooms and bedding were clean and we had a quiet nights sleep. More
Upon our arrival we were a bit sceptical of the hotel dur to a rowdy teenage party going on in the foyer. The rest of oir stay was fine. The rooms and bedding were clean and we had a quiet nights sleep. MoreShow less
Dear m g
Thank you for taking the time to write your review.
I am delighted that you enjoyed your stay with us.
We hope that your travels bring you back to us again very soon.
Until then if I can be of any further assistance please contact me directly.
I spent one night here, due to flying back to the US the next day. It wasn't quite the Radisson Blu's that I've seen in the past. The lobby itself was very nice looked updated, but that is where it ended, the rooms were very outdated, like something from the 60's or 70's. The bed was comfortable and even being close to the airport, I didn't really hear alot of planes (could be because I live next to the Indy airport and I'm used to it). I would probably stay here again the night before a flight, they just need renovation.
Dear Melissa T
Thank you for your constructive feedback.
I am sorry to hear that you did not enjoy all elements of your stay with us.
I hope that you return to us in the future.
If you require any further assistance please contact me directly.
We chose this airport hotel based on good reviews and it's close proximity to Dublin airport. As our flight was due to arrive after midnight, I made a call earlier in the day from Italy to confirm our reservation of 2 standard rooms. Everything was confirmed. Upon arrival at the hotel around 1 am, the front desk checked two of us into one room, then proceeded to tell our friend that due to "system error" the hotel does not have a room for her. She was to wait for a taxi to take her to another hotel 15 minutes away......by herself......in the middle of the night......
It was obvious that the hotel was overbooked and they were shuffling the the non-corporate account guests around.
We opted to stay with our friend and we all went to another hotel for the night. By the time we took a taxi and got ourselves checked in, it was well passed 2 am.
Yes, they sorted us out; yes, they were extremely apologetic; but we will never stay with Radisson again.
P.s. I should've read the 1 star reviews from other travelers beforehand......it seems this is a reoccurring problem with this hotel.
Thank you for your recent review.
I am so sorry to read about your experience.
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We went to check in for 2 rooms. One room was checked in and then the other party was told there were no rooms available! They intended on splitting the one booking. At 01:15am in the morning. And this was after we rang from Italy to confirm our booking.
Thank you for your recent review.
I am so sorry to hear about your poor experience with us.
I am anxious to speak with you directly.
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I look forward to hearing from you very soon.
We had a wonderful stay with excellent food, the staff were excellent, always ready to help and gave great advise. Room was great very clean with crisp fresh bed clothes we could not have asked for better.
Dear William M
Thank you so much for your wonderful review.
I have posted your comments in our employee noticeboard for all to read and cherish!
We love to read that we are getting it so right!!
I hope to see you back again to visit very soon.
Until then take care and best wishes
This hotel (the only one, I believe) is actually on the airport property and is a very easy walk to the terminal (or you can take the courtesy shuttle bus). Free wifi is available throughout the hotel and the hotel restaurant is actually quite good. We returned our rental car the evening before and the rental car shuttle bus dropped us off right at the hotel. What service!
Thank you so much for your lovely kind words!
I am so delighted to read that you had such a great stay with us.
I have posted your comments on our employee noticeboard for all to read and enjoy.
I hope that your travels bring you back again to us very soon.
Until then if I can be of any assistance please conatct me directly.