Where do I start... Passed the Hotel and got lost straight away due to the fact that there was no clear signs pointing us to the wright direction. Extremely rude staff. I've had better welcomes at camping grounds.
No concierge (or offer to help with bags)
Place is falling apart. Room smells like old people. The hotel in general smells like a hospital with a dash of death/decomposition.
The rooms aren't cleaned properly there was still urine and a dark brown,thick layer of grime in the toilet and kids toys that the cleaner didn't notice from the last customers.
Dinner was said to be traditional hungarian food. Other than fatty meat swimming in mush, over cooked side dishes and 3 days old salad( when you can see that the apple slices have turned brown... You have a HUGE PROBLEM) there
was nothing else on offer. Now, I know hungarian, I breathe hungarian, I cook hungarian, but this disgraceful effort had absolutely nothing to do with it!!!
The place is in utter disarray, after realising that the food might actually make me sick, my partner also picked up on the fact the the floor board were completely risen in a huge patch and discoloured( red, brown, green) Not to mention the flies which we're surrounding our table like there was something decomposed. The bottle of water I also asked for came with a grate amount of dust.
I am more than disappointed I am truly embarrassed, because I am hungarian and Hunguest Hotel Palace is a disgrace to our Nation. The palace itself is beautiful on the outside and the surrounding areas are truly breathtaking.
Whoever you may be, I ask you kindly to do yourself a favour and do not ruin your amazing holiday in my beautiful Country by stay at Hunguest Hotel Palace.
Ps: I have never wrote a review about anything, but throughout my stay I have had to hold back tears. This way I know I have done the wright thing by sharing my terrible experience.
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