Let me start by saying this place is breathtakingly beautiful! Italian is not my first language, nor am I fluent, but I do speak a lot of Italian and knew to call ahead. I called the day before my visit & originally asked to see it at 2:30, she said that was too late, so we agreed on 2:00. My friend & I arrived AT THE GATE at 2:05 exactly, only because my GPS got us lost & then we had to climb a mountain of stairs to get to the street it's on. So I called the number I had called the day before & no answer. There was another number listed on the sign at the front gate. So I tried calling that...no answer. I called & called these 2 numbers 3 more times each. I even asked the neighbors across the street if they could help us or knew who else to contact & all they could really do was make sure we tried both numbers & shrug their shoulders. Just as we were walking away my phone rang. It was the women I spoke with the day before & she said she was sending her father to open the gate. The time is now 2:25 & this very grumpy older man shows up & proceeds to point out that they are closed from 2:30-3:30 or lunch as posted on the gate. I explained as best I could that we had been there since 2:00 & called, but no one responded. We walked down into this beautiful place, but we couldn't even enjoy it because the grumpy man was literally following us around and staring at us. We felt so uncomfortable. I was taking pictures & he told me I couldn't take photos, that he would get a fine! What a load of crap! There are HUNDREDS of photos AND video online, so clearly the rules only apply to who he thinks are "Stupid American tourists!" We are not tourists, we live in Italy and wanted to see this gorgeous, mysterious place! Every time we would walk to a different area or pass a pillar, he was right there on the other side of it, arms crossed, staring us down. We spent less than 10 minutes in there and I didn't get all the photos I wanted of this beautiful place, which truly pained me! So don't do these people any favors by giving patronage to their site. See photo for proof of what we dealt with the entire time we were there.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.