My partner and I have just returned from a really relaxing week at this hotel. We did look at the previous reviews before booking but thought the overall holiday would be a good experience.
Don't get me wrong, we can not say anything wrong about the hotel, as it is extremely clean, the room we had was very spacious, the shower looked quite basic but surprisingly it was a great shower. The staff were very helpful, albeit their English is not strong, but they still understood. We were greeted on arrival with orange juice or champagne, again a lovely touch.
The location is remote, which is what as a couple we wanted so we didn't do trips, etc.
I read previous reviews about the loud locals that arrive on Friday and Saturday, but to be honest, they were no problem and didn't make excessive noise. We didn't really take much notice of the entertainment, its not our sort of thing.
Down sides, the sun loungers at the top pool are dated and very uncomfortable and in need of re-newing. The loungers at the salt water pool are soo much better and it was great to see plenty of parasols too.
Our only main complaint, which I can not believe those people writing previous reviews stating the food was good. I don't think so, unless they have no regard for cooked food. Also the food had no taste what so ever, it is very very bland!! .... Breakfast mmmm scrambled egg which you sliced like cheese, very fatty bacon, part cooked sausages, beans etc.... Don't get me wrong I try all food, but refuse to eat cooked cold food and yes it was cold. the saving grace was the ancient microwave next to the toaster machine in which we heated food up to prevent food poisioning. I saw lunch and evening food. Again chicken, turkey, fish ALL in some state of raw... Again every shred of food I put on my plate was cold and half raw if not raw, so hence my week consisted of eating salad and fruit. But for my partner was a different story, he barely ate the entire week and ended up poorly thru lack of food. It would not be so bad but when you pay all inclusive you expect a damn site better.
OMG the A La Carte - We thought the food could only be 100% better, as it was an anniversary we went on 4th August. What can I say, but 4 courses, my partner only ate a bread roll. The soup was horrible, followed by what looked like rocket salad wrapped in cucumber (which I was fine with) but the meat what ever it was looked like worms. We got excited by the two main courses on very hot plates, but yep again the hake fish was colder than cold and so was the pork or was it beef, who cares that was mmmm cold and very greasy. Only nice part of tis horrendous meal was the ice cream.
Please do not think I am being cruel (both my partner and myself are telling this how it is) , this hotel is gorgeous but terribly let down by food, which also looks and tastes of grease. We got to a point were we actually thought of getting a taxi and eating out! But having paid the all inclusive we had to be very selective on what we ate, which was very little.
Overall, we came home feeling very relaxed, but the holiday was tinged with disappointment due to the restaurant. Advise to anyone going here, please look at the food before eating and the microwave will be very useful if only to reheat the chips....
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- Also Known As:
- Hotel And Spa Cartaya Garden
- Hotel Cartaya Garden
- Garden Hotel Cartaya