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Hilton Singer Island Oceanfront/Palm Beaches Resort
Ranked #2 of 3 Hotels in Singer Island
New York City, New York
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasantly surprised”
4 of 5 bubbles Reviewed 10 February 2014

Stayed one night here because I couldn't extend my stay at the Marriott Singer Island Hotel. This place doesn't look too glamourous but it was certainly lovely. The lobby is very nice and well laid out with the inside bar and restaurant overlooking the pool. The gym also overlooked the pool and each machine had its own television. There is also a laundry room on the lobby floor.

It was a pleasure to park our own car and save $20 for daily valet service. The hallways are in need of an update as is the room. However, the bath is lovely with non skid floor and the shower is large and has a grab bar and a place to put your shampoo...in contrast to the Marriott Singer Island Hotel which has slipperly floors, no grab bar or a place to put shampoo...I told the management that their showers are an accident waiting to happen.

The pool was lovely - there was sufficient space between the lounges (at the Marriott they are jammed next to eachother so you have to get on the lounge from the end of the lounge). Quiet and very close to the beach.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sallyandbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,548 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
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English first
toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 10 February 2014

as the saying goes it's all about loaction, location, location. which is great. with a hilton property is supposed to be about service, service, service and this time that wasn't the case. we are long time guests and were very disappointed which is a real shame.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juno Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 February 2014 via mobile

We have lived here for several years and have watched the changes in our area
We worked on a beach clean up some months back hosted by the Hilton and made a note that it would be a nice place for a staycation . Well we are here and we love the renovations to the rooms. Well done. Great staff they can't help you enough and friendly
Make you feel at home
Now they need to work on the food
It was ok and that is in small letters


Well

Stayed February 2014
Helpful?
1 Thank Carl3185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singer Island, United States
1 review
5 of 5 bubbles Reviewed 9 February 2014

I would definitely recommend this hotel - fabulous location on the beach, wonderful pool, friendly staff, clean, comfortable room, and delicious breakfast. If you are looking for a location close to Palm Beach, with a great view and good value - try this Hilton. You will be glad that you did.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Bridget O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review, 10 February 2014
Bridget O thank you for your kind words regarding your recent stay at our hotel. We are pleased you enjoyed your time at the hotel and look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hauppauge, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 9 February 2014

Stayed here for a few day trip and while all in all I guess stay was okay there were a few things that will insure will never come back here..First and foremost if you are going to charge sky high prices for your restaurant food make sure food is at least good. With that said lets just say the food ranged from lackluster to not even edible.And this wasnt just us seems this was the opinion of almost all we spoke to at our stay here. The prices are really outrageous !! Lunch at pool willl run you about 100 dolllars for a family of three with a drink or two for mom and dad. Dinner will set you back easilly 175 and you will have left half the food that they served on your plate due to poor quality. After having dinner there the first night e had no choice but to pay a taxi two nights to get some decent food off the hotel grounds.Adding too the expense but we had to eat. First day on beach we are walking out to beach chairs to enjoy day and a rude gentlleman from hotel runs up behiind us and says you cant sit in our beach chairs unless yoou give us $30. I thought he was kidding, half were empty too all day with people refusing too pay.How tacky and talk about gouging your customers ! .Leaves you feeling like you were just taken advantage of.At 400 plus night we cant sit on a chair on beach for two hours without giving you $30 ??? Now speaking of our oceanfront room,seems all these rooms are right above a noisy bar,so if you want to relax on your balcony of sleep to ocean forget it ! The screaming and music right below you goes to all hours of night,you will sllam the door shut inn disgust. Also they give you no microwave in room,plenty of space though for one.Seems there room bar of $4 cans of soda etc hoping you even touch them so you have to pay is more important.Further the coffee cups in room the lids willl not shuut onn them.Guess they were the cheapest hilton coulld buy in bulk.Be prepared for hot coffee spilling alll over yoou.I tried to get about ten lids on ten different cups they dont clamp down.Unreal ! Rooms are so so smalll,bathroom below average.Service barely adequate.

Room Tip: Dont bother with oceanfront you will listen to drunks and bar below through the night if you do
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review, 10 February 2014
We appreciate your review of your recent stay at our hotel and regret that some of our dining selection quality and costs were a concern. We work hard to offer delicious selections while we try to keep costs affordable. We'll keep your comments in mind as we work to offer the best menu options. Thanks again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
syracuse, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 February 2014

This hotel was well maintained and very clean. We had dinner and lunch at the outside restaurant which was enjoyable and food was decent. the service was excellent. the beach was beautiful and the pool was nice. We did have an issue with a hotel employee attempting to access our room at 100 am fortunately we had the safety latch on the door so they did not get in. overall a nice spot. not much in walking distance but some nice places with in a short driving distance.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Laurine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
5 of 5 bubbles Reviewed 5 February 2014 via mobile

Rooms were amazing and always clean. Staff was helpful and personable. Definitely worth the time and money. Only disappointment was the restaurant and its small menu choices. Could use a little make over. Would definitely visit again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Medusa924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Singer Island Oceanfront/Palm Beaches Resort

Property: Hilton Singer Island Oceanfront/Palm Beaches Resort
Address: 3700 N Ocean Dr, Singer Island, FL 33404-2806
Phone Number:
Region: United States > Florida > Singer Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Singer Island
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Singer Island Oceanfront/Palm Beaches Resort 3.5*
Number of rooms: 223
Official Description (provided by the hotel):
Discover the Hilton Singer Island Oceanfront Palm Beaches Resort and enjoy private beach access and stunning views of the Atlantic Ocean. Conveniently located near I-95 and between Jupiter and Palm Beach, this Singer Island Hotel offers onsite restaurants, pool, kids program, event space and close to shopping, recreational activities and more. ... more   less 
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Also Known As:
Hilton Singer Island Oceanfront Hotel Singer Island
Hilton West Palm Beach
Hilton Singer Island Oceanfront Resort
West Palm Beach Hilton
Hilton Hotel Singer Island
Hilton Singer Island Oceanfront/Palm Beaches Resort Florida

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