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Palm Beach Marriott Singer Island Beach Resort & Spa
Ranked #1 of 3 Hotels in Singer Island
Certificate of Excellence
Jupiter, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“SiSpa Review”
4 of 5 bubbles Reviewed 8 February 2014

I used a Travelzoo voucher for a massage and facial. It was $99 for a 50 minute massage and 50 minute facial. There was an automatic 20% gratuity that was paid at the time of service. The massage and facial were great. The place was clean and the staff was nice. I didn't like the waiting room/relaxation area. They only have 3 chairs and 3 beds and it's tiny. No privacy at all. They also didn't have very many magazines for reading. At one point while I was waiting there were 7 of us waiting for our services. They definitely need a bigger relaxation area. The locker room is very small as well. Usually I don't mind changing in the locker area, but this was RIGHT next to the main hallway where everyone walks to get to the shower/relaxation room, etc. They did have changing rooms, so that was good. I wished I had been shown where the pools were. You can use them as part of your spa service.

  • Stayed February 2014, travelled solo
    • Value
    • Service
Helpful?
Thank OleoOleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 14 March 2014
Thank you for the recent review of your spa experience. I apologize if we did not meet your expectations and for the lack of communication. I can assure you your comments have been reviewed directly with our spa director. We want nothing more than a relaxing experience for you, and have considered many ways in improving our spa facilities, as well as launching a new menu including weekly specials for the locals. We hope to see you again soon.


Roger Amidon
General Manager
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1,188 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (352)
Date | Rating
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English first
Fort Worth, TX
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 3 February 2014

The guest rooms are suites so you have a full kitchen, stacked washer and dryer. We came home with clean clothes. A Publix grocery store is a scenic 1 1/2 mile walk over an intercoastal bridge where dolphins are often sighted. My major gripe is the $30 daily rental for a beach umbrella and two lounge chairs. Had the temperatures exceeded 70 degrees while we were there, it would have been more of a problem. Also, why do the nicer hotels charge for wi-fi? Really?

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agalooga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 4 February 2014
Thank you for your recent response regarding your stay at the Palm Beach Marriott Singer Island Beach Resort and Spa. I am happy to hear you enjoyed your stay and the accomodations were convienent for you. Your feedback is valuable, especially in the area regarding charges for beach chairs and internet. We have and will continute to have discussions on strategies to improve our services and better communicate these offerings to our resort guest. One thing that we have done is we have created packages online that include these services that you mentioned. Thank you for your feedback and choosing Marriott.
Roger Amidon
General Manager
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Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

Pro: Very nice property and very clean. Staff is very friendly, and the rooms are comfortable and roomy. Food is good and at expected prices. Two good pools, but we spent most of the time at the slide pool, which was fun and had an outdoor bar. Con: valet parking only and nothing near-by to walk to. Need the car to go to any store or see any attractions.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank svo999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 17 March 2014
Thank you for commenting on your recent stay. I am happy to hear you enjoyed the property, as well as our food and beverage outlets. We hope you will return in the near future!


Roger Amidon
General Manager
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Great Falls, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 January 2014

They have nice suites and despite the limited pictures they have a water slide and great pools for the little ones. This is very close to the airport. They have a few restaurants that you can walk to. Mostly I like the pool/beach setup when traveling with the kids.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chgaitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 21 March 2014
Thank you for highlighting those areas of the resort you enjoyed during your stay this past January. We love that our location is so accomodating for our guest, and for the amenities we are able to offer. I am delighted to hear you and your family had a great time, and we certaintly hope you can return in the future.


Roger Amidon
General Manager
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Egg Harbor Town
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

stayed at this resort from jan 18 thru 25th and couldn't have been happier. very clean and I mean clean rooms and the views are great. everything in the whole resort was very lean also. they were doing landscaping the whole time we were there and made sure everything was just right. they had all kinds of activities such as bingo, shuffleboard,boci ball and pool tables. they also have things to do for children in the activities center. they have three pools one of which is an adult pool. nice and quiet for those of ou that want peae and quiet. I would surely stay again.

Room Tip: mostly all the rooms are all oceanview so you don't have t worry about getting a bad room.
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marysher21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 12 February 2014
Thank you for your feedback regarding your recent stay. We are delighted to hear you and your family enjoyed the many activities our resort has to offer. We appreciate the feeback so we can continue to enhance the guest experience here at Singer Island!


Roger A
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 24 January 2014 via mobile

We spent last weekend at this property. We loved the lay out of the suites. We had a 2 bedroom which included a decent kitchenette and living area. The beds were comfy, the 2 bathroom were huge and we liked having a ref and washer/dryer.

Pros - generally in a quiet area , its not crazy like Miami's South Beach. Valet price was as expected and they were reasonably prompt. Spa experience was very good especially when my request was accommodated.

Cons - no free wifi. This was very surprising. Don't use the business center . They charge you for every 15 mins. I found this ridiculous. I have never stayed at a hotel where patrons are charged to use the bus. center. Another ridiculous rule - lounge/bar last call at midnight even when there are lots of patrons clearly wanting to stay round on a Friday night. We went to the pool and the staff was congregating chit chatting with each other and ignored us (no towel offered or greeting). The young staff needs to be trained in us toner service better. Finally, be sure to have a car. Other than the beach, nothing is within walking distance.

Stayed January 2014, travelled with family
Helpful?
3 Thank Alma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 18 March 2014
Thank you for your response regarding your stay. Your feedback is very valuable as this way we can review the issues with the staff and improve on any lack of service. I apologize for the issues you encountered with our pool staff and food and beverage operations. It is certaintly unnacceptable, and I can assure you this is not typical of the service or training we provide. We have made some adjustments in regards to transporation and internet to better accomodate our guest. If your travels bring you back to Singer Island, we gaurantee to turn your experience around. To further discuss any issues, please do not hesitate to reach me directly. Thank you again.


Roger Amidon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers Beach, Florida
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

Expensive but well worth it (thought I'd never hear myself say that). Rooms are beautiful and large. Actually, they are all condos - 1 or 2 bedroom. This is a timeshare. The facilities are great. It was too cool to use the beach, but I've seen prettier ones

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger A, General Manager at Palm Beach Marriott Singer Island Beach Resort & Spa, responded to this review, 21 March 2014
Thank you for the extrodinary feedback! We appreciate the honor of being the best Marriott! As a Marriott Resort & Spa, we are similar to a timeshare as our resort does have all one and two bedroom condo style suites but do offer additional amenities as well.
I will share your comments with our team, and hopefully travel brings you back to Singer Island when you are able to enjoy more of the resort.

Roger Amidon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palm Beach Marriott Singer Island Beach Resort & Spa

Property: Palm Beach Marriott Singer Island Beach Resort & Spa
Address: 3800 North Ocean Drive, Singer Island, FL 33404-2896
Region: United States > Florida > Singer Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Singer Island
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Palm Beach Marriott Singer Island Beach Resort & Spa 4.5*
Number of rooms: 232
Official Description (provided by the hotel):
Situated oceanfront between Jupiter and Palm Beach on Florida's famed Gold Coast; Marriott's newest condominium resort is set amidst the aquamarine waters and the glistening sandy beaches of the Atlantic Ocean. Our condominium hotel has upgraded room amenities and full kitchens, breathtaking views, and plenty of activities to keep everyone in the family happy. Relax at one of our two pools, spend a day at our signature Spa, play on the beach, or take part in the extraordinary shopping and dinning of Palm Beach, the choices are all yours ... more   less 
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Also Known As:
Palm Beach Marriott Singer Island Beach Hotel Singer Island
Palm Beach Marriott Singer Island Beach Resort And Spa
Hotel Singer Island Florida
Singer Island Resort
Palm Beach Marriott Singer Island Beach Resort & Spa Florida

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