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“Good hotel but overpriced and even the indoor swimming pool is paid” 3 of 5 bubbles
Review of BEST WESTERN PLUS Design & Spa Bassin D'Arcachon

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BEST WESTERN PLUS Design & Spa Bassin D'Arcachon
Povoa de Varzim, Portugal
Level Contributor
156 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Good hotel but overpriced and even the indoor swimming pool is paid”
3 of 5 bubbles Reviewed 24 June 2011

We stayed in this hotel for 3 nights and our overall impression is average. Rooms are large (excepto for the wardrobe) and confortable but the view is awfull. We reported a problem with air conditioning and that was repaired. Above all, I have to point out the kindness of reception staff. They were (Nicole, Alexya and Angela) very friendly, efficient and professional. In the day of our departure, we asked for a taxi to go to the train station but the taxo was only available 35 m later and we would misds the train. But the recepcionist (Nicole) offered us transport from the hotel to the train station in an hotel van. This was really something that touched us.
The negative points about this hotel is the location because without a car you can't leave the hotel as the bus stop is quite far (15 m walk) and the bus is only 1 per hour. Another negative point is the price because we paid the price of a 5 stars hotel and thius isn't. Above all, it was the firts time we had to pay if we wanted to go to the spa. This is not very correct because, apart from the spa, the hotel doesn't have any other special attraction to convince people to come. We will never return for the same price and conditions and we will not recommend this hotel to friends. The breakfest is very incomplete and disorganized and is not woth the 12 € we had to pay for it..

  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maria149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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608 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Bordeaux
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 June 2011

You will need a car to reach this hotel, preferably with GPS. Located in an industrial estate, GPS warns it is located on an unpaved road. While the hotel is sold as "Arcachon", the town is six Kilometres away. It's a new hotel with an interesting funky design. Main problem is the quality of service. Breakfast is a shambles - a carelessly-thrown-together cold buffet that restocked haphazardly by disinterested staff. Warm milk with sub-standard cornflakes for 12 euros per person is not good value. Access to the indoor pool/sauna/steam room costs 26 euros per person - an additional cost that is not clear at time of booking. Bedrooms are comfortable though few are decorated in restful colors. No doubt, some will like predominantly green and pink decor. Building work on a large site adjacent to the hotel caused little disturbance. KD.

Room Tip: Ask for a room with darker, softer colors
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  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank KJD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Design & Spa Bassin D'Arcachon

Property: BEST WESTERN PLUS Design & Spa Bassin D'Arcachon
Address: 960 avenue de l Europe, 33260, La Teste-de-Buch, France (Formerly Quality Suites & Spa Arcachon)
Region: France > Nouvelle-Aquitaine > Gironde > La Teste-de-Buch
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in La Teste-de-Buch
Price Range (Based on Average Rates): £
Hotel Class:4 star — BEST WESTERN PLUS Design & Spa Bassin D'Arcachon 4*
Number of rooms: 101
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