We stayed in this hotel for 3 nights and our overall impression is average. Rooms are large (excepto for the wardrobe) and confortable but the view is awfull. We reported a problem with air conditioning and that was repaired. Above all, I have to point out the kindness of reception staff. They were (Nicole, Alexya and Angela) very friendly, efficient and professional. In the day of our departure, we asked for a taxi to go to the train station but the taxo was only available 35 m later and we would misds the train. But the recepcionist (Nicole) offered us transport from the hotel to the train station in an hotel van. This was really something that touched us.
The negative points about this hotel is the location because without a car you can't leave the hotel as the bus stop is quite far (15 m walk) and the bus is only 1 per hour. Another negative point is the price because we paid the price of a 5 stars hotel and thius isn't. Above all, it was the firts time we had to pay if we wanted to go to the spa. This is not very correct because, apart from the spa, the hotel doesn't have any other special attraction to convince people to come. We will never return for the same price and conditions and we will not recommend this hotel to friends. The breakfest is very incomplete and disorganized and is not woth the 12 € we had to pay for it..
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Prestigia, Agoda, Hotel.de, Odigeo and Priceline so you can book your BEST WESTERN PLUS Design & Spa Bassin D'Arcachon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.