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“Charming place - Not so charming other things”

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Chateau Isabeau de Naujan
Reviewed 27 May 2011

My wife and I spent 10 days here for our honeymoon in October 2010, so things may have changed since.

To be short - very beautiful place and nice staff, though it must be pointed out that since this was out of season, we were the only guests for 7 out of 10 days...

It's far from the best standard we've experienced, despite having the suite. Room was clean, beds were OK, furniture had a cheap feel to it. With so many great antiquities available in France, the least they could do was to spend some money on that instead of going to IKEA and pick up some "rustique" looking awfulness.

As a foodie, the kitchen turned out to be very disappointing. Traditional French cuisine can be amazing, but this wasn't. The meat and sauces were decent, but something you could easily cook yourself at home.

But what was the biggest disappointment was the fact that *every single main course* was served with the same cooked-to-death carrot, so bland and mushy you could puree it with your knife. Accompanied by a few soggy pieces of zucchini.

The only dish we really enjoyed was the foie gras starter, which was rather excellent.

Furthermore, the room had no fridge, nor a bottle opener. Rather odd considering the location at the heart of Bordeaux...

  • Stayed: October 2010, travelled as a couple
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Thank SverreBech-Sjothun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 54 reviews

Reviewed 9 April 2011

If you are hooked on France, like tranquillity, beautiful scenery and excellent food check it out. Salvo the chef combines considerable culinary talent and imagination and the dinner that I enjoyed last week was wonderful. Although I did not stay at the hotel on this occasion I am sure that the accommodation would be every bit as good as the food. The owners, Hanane, Frédéric and Feinn, are kind and hospitable too.
Avril Jackson, West Wickham, Kent, England.

  • Stayed: March 2011, travelled with friends
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2  Thank JacksonBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

We only used the restaurant for a special family dinner, but it was a wonderful night. We were warmly welcomed and well fed with great food and fantastic wine. Service was a little slow initially, but that's because the one man appears to be maitre d', waiter, sommelier and general manager. However it was delivered with a smile and warmth, so all was forgiven, we relaxed and had a lovely meal enjoyed by all. (The location itself is of course simply beautiful.)

  • Stayed: August 2010, travelled with family
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1  Thank mpuddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2008

The hotel is more of a tired B&B (broken furniture, no manned reception desk, no bar, no room service etc.) but at an expensive hotel price. It is not worth the money.

Sadly the rooms were very tired, and the lack of service and basic facilities left us very disappointed, we would not go back.

If you're looking to stay in a Chateau this is not the place for you.

We tried to complain about the room (there was a cracked table, mould in the shower, a missig light) but there was no one on reception. The restaurant staff tried to help but were unable. Even though we had opted for a refurbished room it was still very poor.

Our booking confirmation stated that braodband was provided free but when we asked for this they insisted that their policy had changed and it was now circa 10 euors a day. After 15 minutes they finally gave it to us at no cost but they were very agressive in the process.

We asked for a reduction in the rate but they then threatened to call the police if we didn't pay in full even though they didn't provide the facillities that you would expect from a hotel.

Avoid at all costs. There are some fantastic small B&B's at half the price. If you want the true chateau experience then it's worth paying the extra but don't go for this as you will be disappointed.

  • Stayed: July 2008, travelled with family
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4  Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017
Google Translation

  • Stayed: September 2017, travelled with family
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Thank Benoit A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile
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Stayed: August 2017, travelled with friends
Thank Adorian66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016
Google Translation

  • Stayed: October 2016, travelled on business
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Thank Christophe71600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Chateau Isabeau de Naujan

Address: Domaine de Naujan, 33420 Saint-Vincent-de-Pertignas, France
Region: France > Nouvelle-Aquitaine > Gironde > Saint-Vincent-de-Pertignas
Amenities:
Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Saint-Vincent-de-Pertignas
Hotel Class:3 star — Chateau Isabeau de Naujan 3*
Number of rooms: 12
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