We have stayed here once or twice a year for the past 3 years. Each time the staff have been helpful, and accomodating of our poor French. The rooms are of a good quality, the wet area/shower is large, although this area and the basin are part of the bedroom. This isn't a problem at all for us. The WC is in a separate area. The beds are comfortable by European standards. Pillows are a little lacking, but we always carry our own as well. There is little storage space in the rooms, but for a short visit this isn't really a problem. Breakfast is perfectly fine, even with good quality white bread for English style toast.
There are no staff onsite after about 10pm, entry is then through a self-service machine which seems to function OK, on one previous occasion when it failed the owner appeared within a few minutes.
Guest should be aware that dogs and cats are sometimes in the public areas at breakfast. They are very docile and don't cause a problem, unless you should have an allergy or a real dislike for animals.
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- Also Known As:
- Arcantis Hotel Reims